outdoor training manual
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2 OUTDOOR TRAINING MANUAL | SPRING 2015
RUG: HAB-8004 PILLOWS: BW-003, BW-004, NS-001 LIGHTING: CRI-441-TBL DECORATIVE ACCENTS: AVR-924-L, AVR-929-S, CHT-760
OUTDOOR TRAINING MANUAL | SPRING 2015 3
OUR PHILOSOPHy ON TRAININGOur simplified training process includes follow-up training to ensure that sales associates and designers have an in-depth understanding of the outdoor accessories business—helping them to sell more accessories and generate more satisfied customers.
We strive to help retailers, designers and sales associates expand their sales approach and generate additional revenue by actively promoting outdoor rugs and accessories.
Overview• Founded by Surya Tiwari in 1976• Vertical manufacturer of rugs and coordinating accessories• Located in Calhoun, GA• 500,000 sq. ft. warehouse space
table of contents 4 Outdoor Made Easy
6 Lighting
7 Mirrors
8 Decorative Accents
9 Poufs
10 Pillows
11 Rugs
12 Rug Pads
13 Rug Constructions
16 Rug Materials
17 Selecting Proper Rug Size
19 Caring for Our Products
20 Glossary
21 Using Surya.com
ELT-1011
ON THE COVER:RUGS: ELT-1012, ELT-1015, PRT-1050, PRT-1053, RAI-1147, RAI-1231, SOM-7738 PILLOWS: zz-405, zz-429, zz-431 ACCENT fURNITURE: POUf-108, POUf-146
4 OUTDOOR TRAINING MANUAL | SPRING 2015
outdoor made easyBCL-7000
RUGS: ELT-1018, RAI-1151, SOM-7736, RAI-1175, PIC-4004, RAI-1207, RAI-1181 PILLOWS: zz-431, zz-425, zz-427, zz-405 ACCENT fURNITURE: POUf-104, POUf-111
OUTDOOR TRAINING MANUAL | SPRING 2015 5
3 GREAT REASONS TO SELL OUTDOOR ACCESSORIES1. Elevate the Outdoor Space • Bring the same level of design found inside the home to outdoor settings with coordinating rugs, lamps, pillows, poufs, art and ceramics • Help customers define their outdoor spaces with easy to create looks that reflect individual style • Outdoor living areas can be updated frequently and inexpensively
2. Enhance Customer Satisfaction • Providing accessory options offers an enhanced shopping experience
• Knowledge about outdoor rugs and accessories helps a retailer to be seen as a design expert and solution provider, increasing the value of the customer interaction
3. Increase Revenue • Generate incremental sales with easy add-ons that coordinate with outdoor furniture • Realize a higher profit margin • Increase commission checks • Enhance perceived value of outdoor furniture
ARV-925-L CC-1001 zz-415 fSA-772-M
POUR-264 SOM-7766 POUf-111 ACC-561
RG-166 DAV-480 ARV-912-M RAI-1230
SOM-7711 POUf-147 RG-023 ARV-926-M
6 OUTDOOR TRAINING MANUAL | SPRING 2015
RAI-1230
Surya Outdoor offers more than 40 in-stock table lamps—all of which coordinate with our large selection of rugs, pillows and other outdoor accessories. Available in a range of styles and colors, including six vibrant hues and a neutral, our durable outdoor lamps have been designed to complement a variety of outdoor settings.
suggested retail price$199 to $299, depending on style and size.
special Features• Coordinates With Other Surya Outdoor Accessories • In-Stock Items Ship Within 48 Hours • One Lamp per Box • Drop Ship • UL Approved
lamp shade materialsAcrylic
Base/BOdY materials*Acrylic | Polyresin
*A glass shield encases the lightbulb and socket, helping to protect them from the elements.
lighting
WLS-269ACC-565 kOA-275DAV-480 CRI-442LNA-100
OUTDOOR TRAINING MANUAL | SPRING 2015 7
mirrorsRAI-1209
Surya Outdoor provides mirrors in a variety of styles, shapes and finishes—all available to coordinate with our rugs, lamps, pillows and otheroutdoor accessories.
suggested retail price$129 to $229, depending on style, size and materials.
special Features• Coordinates With Other Surya Accessories • In-Stock Items Ship Within 48 Hours • Hanging Hardware Included • Drop Ship
Frame materialsMetal | Wood
FiNishesAntique | Matte | Natural
NRT-9500ABB-8701 COH-1200NRT-9501 NRT-9502COH-1201
8 OUTDOOR TRAINING MANUAL | SPRING 2015
RAI-1131
The Surya Outdoor decorative accents collection includes more than 120 eye-catching pieces in a range of styles, shapes and colors that coordinate with Surya’s rugs, lamps, pillows and other outdoor accessories.
suggested retail price$25 to $200, depending on style and size.
special Features• Coordinates With Other Surya Accessories • In-Stock Items Ship Within 48 Hours • Drop Ship
materialsCeramic | Resin
tYpesCandle Holders/Lanterns | Garden Stools Planters/Urns |Vases
decoratiVe accents
fSA-722-M AVR-924-L BDH-504 fSA-732-M WAV-329 CHT-761-M
OUTDOOR TRAINING MANUAL | SPRING 2015 9
RAI-1147
Surya Outdoor offers more than 100 in-stock poufs in a variety of styles, sizes and materials—including solids, stripes, florals and prints—all of which complement our rugs, lamps, pillows and other outdoor accessories. Available in round, rectangular and square designs, our outdoor poufs provide stylish seating for any space.
suggested retail price$149 to $329, depending on style, size and materials.
special Features• Coordinates With Other Surya Accessories • Most Items Ship Within 48 Hours • Designer Collections • Drop Ship
FaBric OptiONsPolyester | PVC | Sunbrella® Acrylic
Filler OptiONsPoly-Bead Filled
poufs
POUf-264 POUf-278 POUf-305 PIPf-005 POUf-298 POUf-268
10 OUTDOOR TRAINING MANUAL | SPRING 2015
SOM-7762
The Surya Outdoor pillow collection includes more than 300 in-stock options in an array of styles, sizes, textures and colors. From simple solids and understated designs to intricate patterns, all designs have been thoughtfully created to complement our rugs, lamps and other outdoor accessories.
suggested retail price$39 to $149, depending on style, size and materials.
special Features• Coordinates With Other Surya Accessories • Most Items Ship Within 48 Hours • Pillows Sold Individually • Designer Collections • Drop Ship
FaBric OptiONsPolyester | Sunbrella® Acrylic
pillows
RG-009RG-049RG-074CP-002 AE-003 RG-017
OUTDOOR TRAINING MANUAL | SPRING 2015 11
RAI-1208
The Surya Outdoor rug collection includes more than 500 designs in a range of styles, colors, sizes and shapes— from simple solids and bold geometrics to florals and classic designs—all of which coordinate with our lamps, pillows and other outdoor accessories.
suggested retail price$149 to $399 for a 5' x 8', depending on style, construction and materials.
special Features• Coordinates With Other Surya Accessories • In-Stock Items Ship Within 48 Hours • Samples Available for Every Design • Designer Collections • Drop Ship
stYlesAbstract | Coastal | Geometric | Medallion & Damask Novelty | Solid & Border | Tropical
cONstructiONsHand-Crafted | Hand-Hooked | Hand-Tufted Hand-Woven | Machine-Made
materialsOlefin | PET Yarn | Polyester | Polypropylene | PVC
rugs
ELT-1002MACHINE MADE
OLEfIN
CCD-1013MACHINE MADE
POLyESTER
RAI-1231HAND-HOOkED
POLyPROPyLENE
ELT-1015MACHINE MADE
OLEfIN
RAI-1227HAND HOOkED
POLyPROPyLENE
RAI-1204HAND HOOkED
POLyPROPyLENE
12 OUTDOOR TRAINING MANUAL | SPRING 2015
2’ x 3’2' x 4'2' x 8'3' x 5'4' x 6'5' x 8'6' x 9'8' x 10'8' x 11'9' x 12'10' x 14'6' Round8' Round9' Round
pad sizes:
item #: pad-Otg
rug padsRAI-1163
Rug pads provide a durable, long-lasting foundation that will extend the life of an outdoor rug. Designed to withstand the elements, Surya’s outdoor rug pad addsextra cushion and comfort underfoot, while minimizing rug movement, bunching and slippage and protecting decks and patios from stains and discolorations.
special Features• Mold- and Mildew-resistant • UV Protection for Maximum Colorfastness • Ventilated Grid to Promote Faster Drying of Rug
OUTDOOR
PAD
great
d u r a B i l i tY
OUTDOOR TRAINING MANUAL | SPRING 2015 13
rug constructions
HAND-HOOkEDmsrp*: $280 to $340
maNuFacturiNg time**: 4 to 6 months
Hand-hooked rugs are made using a hand-operated tool to punch strands of U-shaped fibers into a canvas stretched on a frame, creating a looped pile. The height of the pile will vary according to the density and size of the loops.
hOw tO ideNtiFY: A latex backing is attached to the back of hand-hooked rugs to hold the yarns together. The surface pile will appear rounded.
cOllectiONs: Aura, Bondi Beach, Courtyard, Hurricane, Namada, Pandemonium, Rain, Storm
*MSRP is based on a 5' x 8' rug size. **Manufacturing time on all rug construction types also includes transport time.
lOOped pile
Outdoor rugs are made solely of synthetic fibers—including olefin, polyester, polypropylene and PVC—that have been infused with UV inhibitors to minimize fading. While these rugs are mold- and mildew-resistant and able to withstand many hours of direct sunlight, they should not be left in direct sun or standing water, as this will significantly limit rug life.
Outdoor rugs can be hand-hooked, hand-woven, braided or machine-made. Hand-hooked, hand-tufted and machine-made constructions typically have a latex backing, which provides additional protection against the elements. Because they are constructed of synthetic fibers, outdoor rugs don’t shed and are highly durable. With proper care, an outdoor rug can last several years for outdoor use and even longer for indoor use.
zzB-1015
RAI-1214
14 OUTDOOR TRAINING MANUAL | SPRING 2015
MACHINE-MADEmsrp*: $118 to $240
maNuFacturiNg time**: 3 to 5 months
Machine-made rugs are produced by large machines with hundreds of spindles of fiber that are mechanically woven into a thin mesh backing. A computer dictates the pattern, creating a consistent appearance from rug to rug.
hOw tO ideNtiFY: The rug pattern and colors are visible on the back of these rugs, and the back will appear very uniform and even.
cOllectiONs: Alfresco, Cape Cod, Elements, Marina, Portera, Terrace, Zanzibar
ELT-1017
HAND-WOVEN fLATWEAVEmsrp*: $200 to $400
maNuFacturiNg time**: 4 to 6 months
Hand-woven rugs (often referred to as flatweaves) are woven on a loom and are known for being lightweight and easy to handle. In most cases, the pattern on the front of the rug can be viewed clearly from both sides, making these rugs reversible.
hOw tO ideNtiFY: Flatweave rugs do not have a raised pile, giving them their “flat” appearance when compared to other rug constructions. The design of a flatweave rug typically appears the same on the front as on the back.
cOllectiONs: Aruba, Ember, Lagoon, Picnic
*MSRP is based on a 5' x 8' rug size. **Manufacturing time on all rug construction types also includes transport time.
Flatweave cONstructiON
LGO-1248
OUTDOOR TRAINING MANUAL | SPRING 2015 15
View our rug construction videos at surya.com/videos.
BRAIDEDmsrp*: $380
maNuFacturiNg time**: 3 to 5 months
In braided rugs, fibers are braided together to create bands of solid colored or variegated yarn, which are then sewn together to create the rug.
hOw tO ideNtiFY: These rugs are easily identifiable by their tightly woven braided fibers. Braided rugs don’t contain backings and the design of a braided rug appears the same on the front as on the back.
cOllectiONs: Sanibel
SNB-4016
16 OUTDOOR TRAINING MANUAL | SPRING 2015
FiBer teXture/appearaNce duraBilitYmOisture resistaNt
staiN resistaNt
miNimal sheddiNg
sustaiNaBle/ BiO-degradaBle
sYNthetic FiBers
Olefin Smooth, shiny High
Polyester Smooth, shiny High
Polypropylene Slightly less smooth than most synthetic fibers High
PVC (Polyvinyl Chloride) Smooth High
PET yarn (Polyethylene Terephthalate) Smooth, shinny High
RUG fIBER COMPARISON CHART
rug materials and color
ABOUT RUG COLORWhile the Surya catalog and website provide an excellent guide for evaluating a rug’s design and general appearance, samples provide the best way to accurately evaluate color. Following are some things to keep in mind when evaluating rug color.
It is important to convey to consumers that handmade outdoor rugs are made by artisans and are one-of-a-kind pieces. As such, they may have subtle color variations due to the inherent characteristics of natural fibers and dyes. If a customer is looking for an exact color match, machine- made rugs are typically more uniform from rug to rug.
Surya uses the Pantone® TPX color guide when assigning colors to its products. Pantone TPX colors provide a standard “language” that is understood by designers around the world, helping to ensure consistency and accuracy when referring to color.
RAI-1104
OUTDOOR TRAINING MANUAL | SPRING 2015 17
TIPS TO ENSURE PROPER SIZE SELECTIONOne of the most common reasons that rugs are returned is improper size selection. Choosing the correct rug size is essential to filling a space properly and making the rug look the best it can within a particular living area. It is important to note that appropriate rug size should be determined based on furniture configuration and not on room size alone.
selecting proper rug sizeRAI-1157
pOrch/patiO #2Tuck the rug under the front legs of the sofa. The back legs of the sofa can be situated on or off of the rug, depending on personal preference. We suggest a rug that is 8' x 10' or larger. The rule of thumb is to leave 18" to 24" between the wall and rug, creating a border of exposed floor that frames the furniture arrangement—equal on all four sides, if possible.
8' X 10'
RAI-1149
pOrch/patiO #3Select a room-sized rug that allows the furniture to “float” in the center. We recommend a rug that is 10' x 13' or larger. Leave 12" to 18" of exposed floor to create a border around the rug—equal on all four sides, if possible.
10' X 13'
RAI-1149
pOrch/patiO #1Place the rug in front of the sofa. We recommend a rug that is at least 5' x 8', or approximately the length of the sofa. If possible, leave a few inches of exposed floor between the rug and sofa to accent the furniture. When the rug is under a coffee table, make sure the rug is large enough to rest under all four legs of the table.
5' X 8'
RAI-1149
18 OUTDOOR TRAINING MANUAL | SPRING 2015
OutdOOr diNiNgSelect a room-sized rug that allows enough space for all chair legs to remain on the rug when the chairs are comfortably pulled away from the table. We recommend a rug that is 8' x 10' or larger.
SHAPES AND SIZESFeaturing a range of popular shapes and sizes, Surya’s outdoor rugs will complement any outdoor living space. Sizes and shapes range from 2' x 3' (ideal for doorways and entries) to 9' x 13' (best for patios and dining areas).
8' rOuNd8' X 10'
9' X 12'
RAI-1159
shapes siZes
rectaNgle
2' x 3' 3' x 5' - 4' x 6'5' x 8' 6' x 9' 8' x 10' 9' x 12' - 9' x 13'
ruNNer2'6" x 8'2'6" x 12'
square6' Square8' Square9' Square
rOuNd6' Round8' Round9' Round
OUTDOOR TRAINING MANUAL | SPRING 2015 19
COMMON RUG CHARACTERISTICSAll of Surya’s outdoor rugs are handmade by skilled artisans, or in a specialty manufacturing facility, and are checked to ensure that they meet quality standards prior to shipment.
We stand behind our products 100 percent and will always accept the return of defective merchandise. However, to avoid unnecessary returns, there are common issues inherent in our products that need to be explained to consumers when they are purchasing a rug. The issues below are not considered defects and, therefore, are not valid reasons for returning a product.
cOlOrNo two handmade outdoor rugs are the same, which is part of their intrinsic appeal. Slight color variations are not uncommon for handmade rugs, as dye lots may change over a period of time. For the same reason, a rug’s color can vary slightly from the color of the sample since the sample was created at an earlier time. See page 16—about rug color—for additional rug color considerations.
creasesIf a rug has been rolled or folded for shipping, it may have creases. Creases should disappear within a week or two when the rug is laid out flat. Reverse rolling the rug overnight with the pile to the outside will help to expedite crease removal.
OdOrRugs recently removed from a bag may have an odor. Odors are caused by dyes, yarns and shipping for long distances in sealed wrap. Most odors dissipate within a week once the rug is removed from the shipping wrap.
FadiNgOutdoor rugs are typically UV stabilized to help resist fading. It’s important to note, however, that repeated exposure to direct sunlight will fade rug colors over time. To optimize rug life and minimize fading, outdoor rugs should not be placed in direct sunlight, if possible.
wearWhile outdoor rugs are designed to be highly durable, they should be rotated every few months to evenly distribute wear and extend rug life. Adding a rug pad underneath the rug will also help to reduce wear and tear.
sprOutsLoose fibers that extend from the top of the rug, or “sprouts,” may occur in outdoor rugs with hand-tufted accents. To remove sprouts, use a small pair of scissors to snip them off even with the rug pile. Never pull out loose fibers, as this can leave a gap in the rug.
CARE AND MAINTENANCE Of OUTDOOR AREA RUGSArea rugs are one of the easiest ways to freshen the look, color and style of an outdoor living space. Designed to dry quickly, resist fading and clean easily, outdoor rugs generally require little maintenance. However, general care is advised to keep these rugs looking their best. Following are tips for extending the life of an outdoor rug.
Regularly shake out the rug to remove dust and dirt that may have accumulated. Brooms and manual sweepers are also an effective way to clean outdoor rugs.
Clean the rug monthly. Mix a solution of dish soap and lukewarm water in a bucket. Gently scrub the rug using a largenylon brush, making sure to clean both sides of the rug. Rinse the rug with a hose—preferably on a sloped surface such as a driveway to enable the water to easily drain away.
Dry the rug in sunlight to prevent mold. Hang the rug over a porch railing in the sunlight or lay the rug out in the sun, making sure to flip it over to ensure that both sides dry thoroughly.
Should a spill occur, blot it with a dry cotton cloth as quickly as possible to prevent a stain from setting in. Make sure to wipe underneath the rug as well. If necessary, use a mixture of dish soap and lukewarm water to remove the remainder of the spill and then allow the area to dry.
Never let the rug sit in standing water. Outdoor area rugs should be placed in a covered space or in an area where there is good runoff. If an outdoor rug is retaining water, hang it over a railing or lay it in the sun until it is completely dry.
caring for our productsSOM-7764
20 OUTDOOR TRAINING MANUAL | SPRING 2015
glossaryOUTDOOR RUG-RELATED TERMScONstructiONshaNd-hOOKed: A technique used in hand-tufted rugs to create a loop texture. A latex backing is applied to the back to hold the yarns together.
haNd-wOveN: Textures and patterns are created by weaving different yarns through a vertical warp. A hand-woven construction typically has no pile and is reversible.
machiNe-made: These rugs are constructed on large automated looms. The designs are created by lifting the weft yarns to the surface to create pattern, which will be uniform from rug to rug.
Braided: Fibers are braided together to create bands of solid colored or variegated yarn, which are then sewn together to create the rug.
pile NO pile: The face of the rug has no vertical pile and the fibers lay horizontally due to the how the rug is constructed.
medium pile: The pile height ranges from ¼ inch to ¾ inch.
plush high / lOw pile: The surface of the rug combines high pile areas and low pile areas for an all-over dimensional effect.
perFOrmaNceeasY care: A rug that is stain-resistant and easy to clean, and that will show minimal wear and tear with high foot traffic.
NO sheddiNg: A rug that will not shed with normal foot traffic/wear and tear since fibers remain intact.
OutdOOr saFe: A rug that is mildew- and mold-resistant, fade-resistant and easy to clean. Can be used on porches and patios, in kitchens, kids’ rooms and high traffic areas. Polypropylene, PVC (polyvinyl chloride) and Olefin are some common examples of outdoor-safe fibers.
NOTE: “Outdoor safe” can also apply to pillows and poufs, as well as lamps and art that have been specially treated to make them weather resistant.
detailsBraided teXture: The surface of the rug has a plaited look and texture.
FriNge detail: The loose warp threads that extend beyond the end of the rug.
lOOp teXture: The pile of the rug is comprised of small loops of yarn to add an interesting surface texture.
recYcled materials: Some or all fibers in the rug are made from recycled materials, such as PET (polyethylene terephthalate) or PVC (polyvinyl chloride).
reversiBle: Reversible rugs can be used with either side of the rug facing up since both sides of the rug are finished and functional. These rugs typically have no pile.
PILLOW AND POUf RELATED TERMSpipiNg: A form of trim consisting of a strip of fabric folded over a cord-like shape and inserted into the seam to define edges. It may be made from either self-fabric (same fabric as the pillow, pouf, etc.) or contrasting material.
digitallY priNted: Digital textile printing is an ink jet-based method of printing colorants onto fabric.
materialssuNBrella: Sunbrella® fabrics are 100% solution-dyed acrylic fabrics that are water, fade, mold, mildew and stain resistant.
OleFiN: A synthetic fiber made from a polyolefin. Olefin is strong, resistant to stains and mildew, and exhibits excellent colorfastness.
pOlYester: A polymer fiber that is resilient, quick-drying and stain-resistant/easy to care for.
pOlYprOpYleNe: A lightweight fiber that is extruded. Often used in outdoor safe rugs and accessories.
pvc: PVC stands for polyvinyl chloride, a plastic fiber that is sometimes made from recycled plastics. Most PVC products are outdoor safe.
ARA-2007
OUTDOOR TRAINING MANUAL | SPRING 2015 21
using surya.comRAI-1167
SURyA.COM IS yOUR GATEWAy TO OUR BRAND AND fULL SPECTRUM Of PRODUCTSYou can find a wealth of information on the Surya website, including regularly refreshed content spotlighting the latest market events, product introductions and trends. We invite you to visit and explore the site regularly. In addition, an online account enables you to easily check prices, place orders, monitor order status, track shipments and review invoices—anywhere, anytime. It is helpful to note that orders placed online are usually fulfilled faster than orders submitted via fax or e-mail.
e-catalOgFlip through our entire catalog online and take advantage of additional benefits.
• Search by keywords (e.g., collection, SKU, name) • Share pages to social media • Make notes • Bookmark important pages
search
iNveNtOrY availaBilitYCheck inventory availability for all SKUs 24/7 without logging into your account.
• Data is updated daily. • Includes number of items in stock. • If an item is not in inventory, you can view the expected quantity in-stock within 30 Days, 2 Months and Over 2 Months, along with an ETA upon roll-over with mouse.
iNveNtOrY
iNtrOductiONsThis section highlights the more than 1,000 products that Surya introduces at markets each year.
10 SURYA OUTDOOR SPRING 2015 SURYA OUTDOOR SPRING 2015 11
LEMON ZEST
Basketweave
BW-00316" x 16"20" x 20"100% Polyester
Nautical Stripe
NS-00316" x 16"20" x 20"100% Polyester
Coral
CO-00316" x 16"20" x 20"100% Polyester
Hemma
HM-00316" x 16"20" x 20"100% Polyester
Caplin
CP-00516" x 16"20" x 20"100% Acrylic
Finn
FN-00116" x 16"20" x 20"100% Acrylic
Piper
PI-00316" x 16"20" x 20"100% Acrylic
Bahari
BR-00316" x 16"20" x 20"100% Polyester
Arie
AE-00216" x 16"20" x 20"100% Acrylic
Japanese Fan
FBJ-00120" x 20"100% Polyester
Antique Lattice
FBL-00120" x 20"100% Polyester
Rain
RG-02818" x 18"20" x 20"100% Polyester
Finn
FNPF-00122" x 22" x 14"100% Acrylic
Rain
POUF-27818" x 18" x 18"100% Polyester
Storm
POUF-11318" x 18" x 18"100% Polyester
Rain
POUF-30420" x 13" Round100% Polyester
Rain
POUF-26320" x 13" Round100% Polyester
Rain
POUF-29820" x 13" Round100% Polyester
Rain
POUF-29220" x 13" Round100% Polyester
Piper
PIPF-00422" x 22" x 14"100% Acrylic
Caplin
CPPF-00522" x 22" x 14"100% Acrylic
Storm
POUF-10818" x 18" x 18"100% Polyester
Waverly
WAV-329-M12.8" x 12.8" x 18.1"100% Ceramic
Buddha
BDH-5037.9" x 7.5" x 12.6"100% Ceramic
Acacia
ACC-56514" x 14" x 27"100% Resin
Davis
DAV-48115" x 15" x 31"100% Resin
Amani
MNI-88216" x 16" x 28"100% Resin
Wilson
WLS-62614" x 14" x 29"100% Resin
Carolina
CRI-44514" x 14" x 29"100% Resin
Avery
AVR-924-S6.3" x 6.3" x 6.5"100% Ceramic
Avery
AVR-924-M5.7" x 5.7" x 9.4" 100% Ceramic
Avery
AVR-924-L6.5" x 6.5" x 11"100% Ceramic
22 OUTDOOR TRAINING MANUAL | SPRING 2015
prOduct search1. Search within a product category by clicking on the appropriate tab.
2. Use the product filter for a more specific search. • Select the category you would like to search. • Use the sidebar to search by style, trend, collection, designer, construction, material, price range, shape, color and availability.
3. Use the search bar to search by any keyword (e.g., collection, SKU, name).
4. Corner shot images enlarge on roll-over with mouse to show fine product details.
1. 3.2.
dOcumeNts aNd pOlicies Additional documents and information on policies can be accessed from the website footer and include:
• Custom Rug Quote Form • Warranty • Return Policy • Surya Sales Training Manual • Rug Care and Cleaning • Privacy Policy • And More…
weBsite FOOter
desigNers This section displays information on all of the designers we work with, as well as their collections.
• Candice Olson • Beth Lacefield • Florence Broadhurst • Kate Spain • Mike Farrell • Papilio • And more...
sOcial mediaSocial media presence helps you connect to the Surya brand and to your customers through fresh, relevant and engaging content around products, styles and trends. Surya has been awarded an ICON Honors Award for Technology Innovations for its social media strategy and presence along with a Best of Houzz for Design designation. Look for SuryaSocial on the social media sites shown above.
piNterest:9,300+ FOllOwers
iNstagram:6,700+ FOllOwers
twitter:2,800+ FOllOwers
YOutuBe70+ videOs
hOuZZ:2,100+ phOtOs
FaceBOOK:118,000+ liKes
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