peak me up - gamification du processus de vente - café numérique

CAFÉ NUMÉRIQUE LIÈGE

GAMIFICATION

Dominique MangiatordiCEO, Sales & Marketing

Catherine BaltusProduct Management

Christophe GossiauxHead of development

NOUS DÉVELOPPONS DES

APPLICATIONS MOBILES QUI

AMÉLIORENT LA PRODUCTIVITE DES ENTREPRISES EN UTILISANT DES

TECHNIQUES DE GAMIFICATION

THETHE

« 4R »« 4R »OF GAMINGOF GAMING

• REAL TIMEREAL TIME• RANKINGSRANKINGS• RECOGNITIONRECOGNITION• REALIZATIONREALIZATION

PRESENTS…

Sell more. Have fun.

Drive energy, motivation and results Drive energy, motivation and results

with with mobile sales competitionsmobile sales competitions

Field sales people spend 78% of their time*

without any coaching, support or contact with

their team.

*US sales survey, 2012

We all do like to be evaluated and acknowledged in an objective way.We want our efforts and successesto be recognized and shared with others.

Field Sales Reps. What do they worry about?

MoneyIs that a scoop? But money is also ‘relative’ money. The additional money you are making when you are better than your colleagues.

CompetitionOuch. Does that word hurt you? Let’s face it together… sales reps LOOOOVE to compete.They like to be the best, to compare with others and to improve their results. Clear objectives

Good representatives want to receive clear objectives and to go above those objectives. Objectives are not annual: they are often weekly or even daily based. How do you follow your reps performance on a daily basis?

Recognition

Field Sales Managers. What do they worry about?

Motivate in a constant and fair way.On weekly meetings.But also on Tuesday, at 2.04pm, at 3.17pm, When the sales rep just made two beautiful sales. Or every evening, after a good or a bad day, to allow direct improvement the day after, based on clear objectives.

How many managers are able to congratulate a rep that just beated his record? Right at the moment when he made it? Is the manager at least aware?

Be everywhere. At any time.Follow each sales rep at any time is almost impossible. Sales coaching is often ‘cut’ by long period of time without any interactions.

Incentive, challengeCompare individual perfs with the one of the team, with others… create and use real time rankings, base for good challenges and incentives.

Reward at the right time.

The mobile app that manages your sales team dynamics. Realtime. With fun.

Peak me up | Sales Rep Module

• Real time scorecard• Team Rankings• Real time messaging (with the team leader)

• Period of time (week/month/quarter/year)

• Challenges and rewards• Peak – Objective – Average• Avatar and customization

The sales rep is always aware of his/her progression, rank in the team, chance to win a challenge, past records and average results. He/she receive instant messages from his/her Team Leader.

Peak me up | Team Leader Module

• Real time scorecard• Own team rankings• All teams rankings• Real time messaging (with the team reps)

• Challenge edition• Performance Alerts• Team scores: Peak – Objective – Average• Avatar and profile customization

Team Leader’s life is totally changed. Thanks to Peak me up, sales reps are constantly managed and coached, driven to results and going above objectives. His/her management is now mobile, real time, and fun.

Peak me up | Director Module

• Real time scorecard• All team rankings• Sales KPIs• Alerts• Exports

The Sales Director, or the CEO can follow company’s performance in real time, and take instant decisions or actions. He can anticipate slowdowns and boost the managers at the right moment. He can compare teams performances, peaks, average scores, on a daily, weekly, quarterly and yearly basis.

Sell more. Have fun.

Realtime Sales Dashboard

ObjectiveRecord

Score

Lost in translationWeek/Month/Quarter/Year

Position in the team

Average

Add saleMy challenges

Realtime Rankings

Push animations

“To help make sales even more fun, LevelEleven scores $9M“

VentureBeat, September 14th

Target groups

Small companies – less than 5 reps

Small companies – 6 to 10 reps

Medium companies – 11 to 15 reps

Medium companies – 16 to 25 reps

Large companies – More than 25 repsLarge companies – More than 25 reps

FREEMIUM

ACCESS14.90€/user/month

MEDIUM12.90€/user/month

PREMIUM10.90€/user/month

CORPORATE9.90€/user/month