pinki tours & travels
Post on 16-Apr-2017
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PINKI GROUP
• PINKI TOURS & TRAVELS (REGD.)• PINKI TOURS & TRAVELS LTD.• PINKI AIR SERVICES PVT. LTD.
ABOUT M/S. PINKI TOURS & TRAVELS (REGD.) M/s Pinki Tours & Travels is a registered concern and functioning
under the auspicious guidance of Shri. D.P .Gupta that happen to a Businessman by an ancestral inheritance and stand as a sole Proprietor for the concern. M/s Pinki Tours & Travels (Regd.) with two other sister concerns under the name & Style of M/s Pinki Air Services Pvt. Ltd., and M/s Pinki Tours & Travels Ltd., registered under the Company’s Act 1956, are functioning/ providing services for the last 24years.
At the moment your above all concern are functioning from their Head Office situated at C- 3 Wazirpur Industrial Area, Delhi 110052, with a Branch office at Indore– 310, Indore Trade Centre Chottigwaltoli, Indore-452001 (Madhya Pradesh). With your kind support and faith in us we are happy to provide you a new corporate office at DSM-059 DLF Tower Shivaji Marg, near Moti Nagar Milan Cinema Delhi.
We are kind enough to assert that with your kind cooperation
and faith in us plus with our vast experience in the line your concern remain successful in providing services in the area.
TOWARDS YOUR SERVICES Being an Authorised agent of International Air
Transport Association Singapore, M/s Pinki Tours & Travels (Regd.) is providing services for all Domestic/International Airlines which includes Indian Airlines, Air India, Kingfisher, Jet Airways, Jet-Lite, Go Air, Spice-Jet, Indigo Air, and also providing connecting tickets for all International Airlines with facility of E-tickets. M/s Pinki Tours & Travels (Regd.), also stands for Membership of TAAI, TAFI, IATO, IAAI as well as from Ministry of Tourism, Govt. of India New Delhi.
Your concern is also providing comprehensive
facilities/ services in customized/organising all package tours for INDIA/Abroad(For individual/groups) by arranging all types of Hotel accommodation, Sightseeing and providing help in getting passport, foreign Currency Conversion, documentation of Visa, Travel Insurance, International Travel calling Card, Air/ Ship Cargo and E-tickets for Indian Railways.
BUSINESS BACK UP / INFRASTRUCURE M/s Pinki Tours & Travels (Regd.) is having full backup with
qualified/technical /Accounts/legal setup at all level who are responsible for providing all the aforesaid services with their devotion to work compare as well as to compete the requirement of the Customer on the top level with beeriest possible time.
We are glad to inform that your concern has the full support for undertaking the aforesaid services through sufficient arrangement of Email/fax/telephone-landline/mobile besides arrangement of delivering the services at the requested destination.
M/s Pinki Tours & Travels (Regd.) is presently having sufficient space for working at the aforesaid places, which are located in the middle of the Delhi/New Delhi and well connected with Delhi Metro Ring Road to access easily.
AUTHORISED FROM
OUR TECHNOLOGY PARTNER
AIRLINES
OUR SERVICES TOWARDS
SERVICES OFFERED BY PINKI GROUPS
PINKI GROUP CARGO &
LOGISTICS
TOURSPACKAGES
CURRENCY EXCHANGE
VISA SERVICES
OVERSEAS MEDICLAIM INSURANCE
DOMESTIC & INTERNATIONALAIR TICKETING
INTERNATIONAL /TRAVEL
CALLING CARDSVISA
SERVICES
PROCESS
Customer Enquiry /
Reaching the customer
Explaining the details
Negotiating the Terms
Completion of customer
formalities and document submission
Air, hotel reservations
as per needs
Itinerary Arrangement
s
Travel Journey to destinatio
n
Walking the Talk
Return Journey
--------------------------------------Line Of Interaction---------------------------------
-------------------------Line Of Internal Control / Records------------------
Itinerary Confirmation
Contingency provisions
Maintaining record sand follow up through CRM
The process mix constitutes the overall procedure involved in using the services offered by the PTT. A process should be such that the customer is easily able to understand and easy to follow.
The smaller and simpler the procedure, the better the process, and the customer will be more satisfied.
It Refers to the systems used to assist the organization in delivering the service.
PINKI TOURS offers competitive economical prices for tour packages and moreover price is linked with advance booking also.
It aimed to offer a range of best-value products and services along with cutting-edge-technology and dedicated round-the-clock customer support.
OUR PRICE
Physical evidence is the overall layout of the place i.e. how the entire PTT office has been designed. Physical evidence refers to all those factors that help make the process much easier and smoother.
PINKI TOURS & TRAVELS PHYSICAL EVIDENCE
PINKI TOURS & TRAVELS PEOPLEAn essential ingredient to any service provision is the use of
appropriate staff and people. Recruiting the right staff and training them appropriately in the delivery of their service is essential if the organization wants to obtain a form of competitive advantage.
Consumers make judgments and deliver perceptions of the service based on the employees they interact with. PTT Staffs have the appropriate inter personal skills, aptitude, and service knowledge to provide the service that consumers are paying for.
Most trusted name in the industry, Pinki Tours & Travels spectacular success is in no small part due to the unblinking vision of its senior management team and the dedication of its employees.
WE PLAN YOUR HOLIDAYS
OUR ESTEEM CUSTOMERS
Customer Segments in Indian Travel Market
Indian Travel Market
International Travelers
Domestic Travelers
Outbound Travelers( more than 6millions)
Inbound Travelers(Inbound Market)
Holiday & Sightseeing
Business Travelers
Conference attendance
Visiting friends &
Relatives (VFRs)
Students
PTT’s Target Market.More than 15 million NRI’s Population in U.S., Europe & Asia.International & Domestic Holiday Packages Increasing.
.More Than 9 million Indian customer travel abroad.
PTT’s Marketing
Strategy
Customer focus with operational
efficiency and customer
intimacy.
PTT’S POSITIONINGPTT position as a single portal for all travel and
accommodation needs. Its appeal reliable travel booking with Excellency.
PTT aims to position itself total provider solution with convenience as key drive its strategy to attain the cost leadership which will help is to sustain growing competition in the future.
Being the entrant and cost leader the company will able to achieve sustainable advantage.
PINKI TOURS & TRAVELS VALUES
PTT’S VALUE
Passion for
winning
Respect for
people
Fun @
Work
Empowerment
Team Work
Excellence
Accountability
Innovations
Integrity
Customer Centricity
ADVANTAGES OF PINKI GROUP
AS SERVICE PROVIDER
• ONE WINDOW DEAL
• HELP TO REDUCE THE COST.
• GROWTH WITH QUALITY & PROFESSIONAL SERVICES.
• TRAVEL PLANNING WITH SATISFACTORY RESULTS.
CHECKLIST FOR STARTING A BUSINESS
IDENTIFY YOUR REASONS SELF-ANALYSIS PERSONAL SKILLS AND
EXPERIENCE FINDING A NICHE MARKETING ANALYSIS PLANNING YOUR START-UP FINANCES CHECK YOUR CREDIT DETERMINE THE TYPE OF ENTITY
DESIRED CHECK ON LICENSING
REQUIREMENTS PREPARE THE REQUIRED
DOCUMENTATION
Assuring you of our Best and Prompt Services at all times
THANK YOU
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