planificacion de contingencias en desastres naturales - adrian gordon
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Contingency Planning for (Natural) Disasters
Adrian Gordon CBCPSenior Advisor, Past President & CEO
The Canadian Centre for Emergency Preparedness
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Overview
1.Why do we need to be prepared ...?
2.Components of an emergency preparedness program
3.Six steps to developing a plan
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EP Program
1.Prevention / Mitigation
2.Preparedness3.Response4.Recovery
PRE disaster planning
WHEN disaster happensAFTER the event
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Four Phases
EM Program
Prevention / Mitigation
activities taken to prevent or reduce the impacts from hazards.
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EM Program
Recovery
activities and programs designed to return conditions to a level that is acceptable to
the organization
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1 Know Your Risks
Natural Hazards
FireFlood or flash flood
HurricaneTornado
Winter stormEarthquake
Human Caused
Hazardous materials incident
Communications failureExplosion
Civil disturbanceLoss of key supplier or
customer
1 Know Your Risks
External AND InternalLocation
Nature of Business / OrganizationDependenciesCompetition
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1 Know Your Risks
Examine the Causes
Civil Disorder... Cyber attack... Derailment... Drought/Heat wave...Epidemics / Pandemic...
Wildfire... Fuel shortage... Hailstorms... Hurricanes / Tornadoes... IT Failure... Landslides... Power Failure...
Pipeline Failure... Sewer Backup... Sabotage... Torrential Rain... Water Contamination
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1 Know Your RisksTHREAT
Flooding
CAUSE Torrential rains
Hurricanes
Tornadoes
Burst pipes
‘Near-by’ fires Blocked drainsFaulty sprinklers
Backed up sewers
IMPACT Electrical failure Communication failure Spoiled inventory Spoiled raw materials Loss of access Loss of furniture / eqpt. Mould Destroyed paper archives
2 Know the Impacts
Identify the Key Functions
What processes / functions are essential to the business or organization
2 Know the Impacts
Critical Inputs
Identify the critical inputs to each of the key functions / services
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2 Know the Impacts
Maximum Allowable Downtime
How long can you survive without each of the critical functions / services?
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2 Know the Impacts
REMEMBER...Disasters, Emergencies, Interruptions can happen
AT ANY TIME
with warning – pandemic, hurricane, strikeOR
with no warning – power outage, fire, flood...
3 Develop Strategies
Prevention
Mitigation
– Location (liable to flooding; high crime; water shortage...) MOVE
– Single points of failure– Back-up and recovery
procedures – Alternate suppliers– Response– Training & testing
3 Develop Strategies
Prepare(Step 5)
Respond
- Organization, training & education
- Alternate location(s)- Contact lists- Relationships
- Evacuation plans- Organization and
training
3 Develop Strategies
Earthquake
Power Failure
Pandemic
HAZMAT
Reposition & immobilize
UPS; back up generator
Staffing; work-from-home
Equipment; training
Strategies for Specific Threats/Risks
4 Communications
INTERNALEmployees AND families
Contractors
EXTERNALClients, customers
SuppliersBank(s), insurance
StakeholdersMedia
WHO do you need to communicate with?
Maintain Contact Lists
4 Communications
Accessing & Managing Contact Lists
Consider:• Responsibility for maintenance & retrieval• Distribution • Confidentiality
Notification Procedures
5 PlanningDeveloping the Plan
Documents Steps 1-4
Key Functions & Inputs – downtimeStrategies: Prevention / Mitigation & Response
Recovery TeamsAppendices – e.g. Contact lists
5 Planning
Response Structure
Crisis Management TeamResponse Team(s)
AlternatesDetailed Tasks & Responsibilities
SelectionPersonal / Family Preparedness Plan
5 Planning
Activating Your Response
What are the triggers?Who makes the decision?
Who notifies team members?Where do they meet
etc.
6 Exercises
Why?
How often?
What works / WHAT DOESN’TWhat’s changed/missingTraining team members
Small scale – oftenLarger scale – 1-2x a year
6 Exercises
Planning the exercise
Keep it simpleMax 3 objectivesRealistic scenario
Use expertiseTest the plan NOT people
Build on success
Exercise Types
WalkthroughTabletopPractical
If you wish to persuade me,
You must speak my words,
Think my thoughts,And feel my feelings
Marcus Tullius Cicero106-43 BC
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What’s on the Web?B-ReadyNow.com
ready.gov/business
NFPA 1600
www.bdc.ca (search business continuity)
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Adrian Gordonagordon@ccep.ca
www.ccep.comwww.b-readynow.com
www.wcdm.org(905) 331 2552 ext 221
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