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Presentation of The Services SETA’s 2018/19 Audited Annual Performance
Results
Ms Amanda Buzo-GqobokaCHIEF EXECUTIVE OFFICER
30 October 2019
Agenda
1. Vision, Mission and Values
2. Introduction
3. Summary of Performance by
Indicator (Annual Performance
Plan)
4. Human Resources Management
5. Annual Financial Statements
2018/19
6. Key Milestones for the 2018/19
Reporting Period
7. Challenges
8. Way Forward
Our Vision, Mission and Values
• Vision
o To serve, to deliver, for renewal, for prosperity.
• Mission
o Facilitation of quality skills development for employment and entrepreneurship in the
Services Sector for national economic growth.
• Values
o Accountability
o Innovation
o Integrity
o Professionalism
o Responsiveness
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Introduction
Context:Leadership changes
- Introduction of the new Accounting Authority
- Last year of the five-year strategic plan
Business environment
- Changing business skills requirements due to economic and social changes
- Need to focus on transformation and developmental objectives whilst meeting industry
needs
- The ever-increasing role of research to understand current and future needs of
industry
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Performance
Performance
ADMINISTRATION SKILLS PLANNING LEARNING
INTERVENTIONS
QUALITY
MANAGEMENT
100% 96% 100%100%
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Summary of Performance by Indicator (Annual Performance Plan)
Programme Performance
Indicators Achieved
Performance Indicators
Not Achieved
1. Administration 4/4 100% 0/4 0%
2. Skills Planning 2/2 100% 0/2 0%
3. Learning Interventions 25/26 96% 1/26 4%
4. Quality Management 3/3 100% 0/3 0%
TOTAL 34/35 97% 1/35 3%
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Summary of Performance by Indicator (Annual Performance Plan)
% Improvement in Achievement Against APP
Targets
2018/19 2017/18
# # # %
Performance Indicator Achieved 34/35 97% 47/58 81%
Performance Indicator Not Achieved 1/35 3% 11/58 19%
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Achievement against Transformational Imperatives of SETA Funded Learning Interventions
Learning Intervention Enrolment
2018/19
Employed Unemployed Female Black Disability Youth Rural
Adult Education and Training 644 - 0% 644 100% 496 77% 629 98% - 0% 208 32% 405 63%
Artisans 3,030 221 7% 2,809 93% 1,629 54% 2,545 84% 19 1% 2,770 91% 422 14%
Bursaries 4,143 711 17% 3,432 83% 2,468 60% 3,916 95% 78 2% 3,963 96% 712 17%
Candidacy Programmes 190 166 87% 24 13% 123 65% 82 43% 2 1% 105 55% 11 6%
HET Graduates 1,820 - 0% 1,820 100% 1,216 67% 1,784 98% 13 1% 1,751 96% 578 32%
Internships 2,028 - 0% 2,028 100% 1,494 74% 2,003 99% 12 1% 1,975 97% 1,050 52%
Learnerships 14,389 1,029 7% 13,360 93% 10,119 70% 13,147 91% 442 3% 12,849 89% 6,610 46%
Recognition of Prior Learning 1,104 - 0% 1,104 100% 833 75% 941 85% 10 1% 655 59% 228 21%
Skills Programmes 3,216 2,195 68% 1,021 32% 2,279 71% 2,886 90% 18 1% 2,296 71% 804 25%
TVET Placements 662 - 0% 662 100% 516 78% 660 100% 5 1% 648 98% 424 64%
TOTAL 31,226 4,322 14% 26,904 86% 20,161 65% 27,304 87% 594 2% 26,364 84% 10,415 33%
Services SETA funded learner enrolments for the NSDS III Period
NSDS III Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8TOTAL
Financial and Reporting Years 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19
Learnerships enrolled 1,276 314 5,682 3,693 20,029 14,542 23,227 14,389 83,152
Employed 491 297 2,595 1,335 1,871 2,272 3,576 1,029 13,466
Unemployed 785 17 3,087 2,358 18,158 12,27 19,651 13,36 69,686
Bursaries enrolled 128-
744 3,671 1,409 3,283 4,017 4,143 17,395
Employed 128-
646 1,424 478 312 1,302 711 5,001
Unemployed - -
98 2,247 931 2,971 2,715 3,432 12,394
Skills Programmes enrolled 493 200 1,032 789 3,871 1,68 5,945 3,216 17,226
Employed 237-
1,002 789 914 1,455 5,086 2,195 11,678
Unemployed 256 200 30-
2,957 225 859 1,021 5,548
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Services SETA funded learner enrolments for the NSDS III Period
NSDS III Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8
TOTAL
Financial and Reporting Years 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19
Internships enrolled 615 1,026 1,172 3,599 3,087 9,212 9,114 4,510 32,335
Artisans enrolled 1,800-
100 643 476 2,497 2,254 3,030 10,800
Recognition of Prior Learning
enrolled - -1,314
-174 353 1,021 1,104 3,966
Adult Education and Training
enrolled - -578 85 1,734 309 1,064 644 4,414
Candidacies- - - - - -
50 190 240
TOTALS 4,312 1,540 10,622 12,480 30,780 31,876 46,692 31,226 169,528
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Human Resources Management
Investing in our people
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• Investing in our employees is at the centre of our HRD strategy.
• Invested in employee wellness: • Nurturing and improving our working conditions through the creation of a desirable
workplace.
• Financial education, health and wellness interventions.
• Optimisation of our human capital through training and development:• A total number of 27 employees completed their studies against 100 (35% of the total
workforce) enrolled and continuing with their studies
• Absorbed 12 interns as permanent positions out of 52 enrolled.
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Female Occupational Levels
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Other employee information
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Appointments and promotions
• 28 new appointments
• 4 promotions
• A separate internal promotions process saw 25 internal staff being promoted to senior positions
Terminations
• 12 terminations (3 of 12 discharged)• 2 for Contravention of Supply Management Policies
• 1 for Misconduct
Annual Financial Statements
Audit Outcome
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Financial Year Audit Opinion Number of findings
2012-2013 Qualified 99
2013-2014 Unqualified 58
2014-2015 Clean 35
2015-2016 Clean 26
2016-2017 Unqualified 25
2017-2018 Clean 22
2018-2019 Qualified 18
SUPPLY CHAIN
MANAGEMENT
FINANCIAL
STATEMENTS
DISCLOSURE NOTES
Audit Outcome
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Statement of Financial Performance
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Description 2018-19 2017-18 Variance
Increase/(Decrease)
R’ Million R’ Million
Revenue from Exchange Transactions 55 131 (58%)
Revenue from Non-Exchange Transactions
1,690 1,567 8%
Total Revenue 1,745 1,698 3%
Mandatory Grants 193 167 16%
Discretionary Grants 2,048 2,073 (1%)
Administrative Expenses 215 283 (24%)
Total Expenses 2,457 2,523 (3%)
Surplus/(Deficit) (711) (825) (14%)
Statement of Financial Position
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Description
2018-2019 2017-2018 Variance
Increase/(Decrease)
R’ Million R’ Million
Current assets 440 1,448(70%)
Non-current assets274 170
61%
Total Assets714 1,618
(56%)
Liabilities 438 63231%
Total Reserves 275 987(72%)
Discretionary commitments3,973 3,928
1%
Statutory Disclosure
Description 2018-19 2017-18 2016-17 2015-16 2014-15 2013-14
R’ Million R’ Million R’ Million R’ Million R’ Million R’ Million
Irregular
expenditure 17* 832* 0.00060 0,817 10 64
Fruitless
expenditure ** 0 0.00019 0 0 144 217
* Relates to actual expenditure exceeding the initial budget approved by Honourable Minister of
Higher Education and Training by R17 million (2017/18: R832 million). Discussions underway with
DHET, AGSA & NT for further clarification
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Plan of Action
COMMITMENTS
Root Cause
• Manual system to record and maintain commitments schedule and register (more than 3 000 contracts)
• Manual record management system
• Increase in training rates effected during the year under review
• Restatement of contracts expired in the previous year for payment purposes
Remediation
• Amend all contract to incorporate the new rate
• Reviewed the commitment process flows
• Revised commitment checklist in lined with the revised process flow
• Capacitate role players on the revised process
• Apply the revised process to prior year commitment schedule
• Appointment of a provider to provider to review the process and the commitment schedules
• IRREGULAR EXPENDITURE
• Discussions underway with DHET, AGSA & NT for further clarification on provisions of section 53 of PFMA
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Key Milestones for the 2018/19 Reporting Period
Key Milestones for the 2018/19 Reporting Period
• 97% Achievement Against APP Targets (increase from 81%)
• Improved research operations, to better inform the evidence based reporting on skills gaps and priorities for the Sector (SSP)
• Research into the future jobs of various SETA industries; New Venture Creation Study; Skills Demand Forecasting (SSP); Funeral and Hairdressing Industry studies
• Staff Compliment was maintained at 84%, through a targeted HR&D strategy
• Skills Development Support for 100 NGOs, 4 Trade Unions and 862 Small Business (including coops
• 4 143 Bursaries awarded.
• NSA Award: The Services SETA was acknowledged with a Silver Award for its achievements for the 2017/18 financial year, including the achievement of a clean audit, the launch of the ECDI and increasing access to skills development through the establishment of skills development centers.
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Key Milestones for the 2018/19 Reporting Period
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• Record achievement of 41 264 certificates printed compared to 10 872 in 2017/18 FY
• Simplified and integrated system for certification (LMIS) with enhanced features such as bulk
printing
• Registered 817 Moderators compared to 475 in previous FY.
• Registered 2274 Constituent Assessors and Moderators, a 50% growth from previous FY.
Key Milestones for the 2018/19 Reporting Period
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Qualifications development and re-alignment
• Development of the Occupational Qualification: Embalmer
• Development of the Occupational Qualification: Stonemason
• Development of the Occupational Qualification: Small Business Advisor/Consultant
• Development of the Occupational Qualification: Market Researcher
• Development of the Occupational Qualification: Digital Marketer
• Development of the Occupational Qualification: Beauty Therapist
• Labour Relations Practice Qualification realigned into Labour Inspector Occupational Qualification
• The registration of an Image Consultant as an occupation on the OFO will re-introduce the
image consulting industry into skills development after a long time.
Key Milestones / Success Stories for the 2018/19 Reporting Period
• Technical assistance to employer companies, resulting in an overall submission of WSPs/ATRs of 4 228 for the year
• Total of 31 226 Learner Enrolments and 19 939 Learner Completions
• Partnered with TVET Colleges and Tribal Authorities to the establish 15 Skills Development Centres and 7 Rural Development Projects(2 of which are already completed in CALA and Kokstad and Motheo Artisan Development Academy at 98% completion)
• An Average of 83% (899/1 079) Skills Development Provider applications were processed.
• 18 Career Guidance exhibitions were hosted across the country targeting rural communities
• 5019 External Moderation were conducted leading to certification of 18 818 learners
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Infrastructure Development Projects
29KOKSTAD SKILLS DEVELOPMENT CENTRE MOTHEO NATIONAL ARTISAN ACADEMY
Challenges
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• Staff labour action
• Negative media publicity and leaking of confidential information
• QCTO transitional arrangements including accreditation changes,
deregistration of certain occupational qualifications and merging of some SIC
Codes
• Non-compliance with the Services SETA policies by some Training Providers
• 2019/20 AGSA Qualified Audit Opinion
• Temporary Employer Relief Scheme
Way forward
Way forward
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• Automation and digitisation of Services SETA systems and processes for effective and
efficient service delivery – with the learner at the centre. Also to promote good
governance and compliance with legislation.
• Communication: Stakeholder Communication System and the revamped
Website
• Learning Programmes Implementation: Learner Management and
Information System (LMIS) and Learner portal, E-learning, Biometrics Learner
Attendance Management System (BLAMS)
• Administration: Contract management
• Administration: Electronic Doc management system
• Quality Assurance: Remote monitoring
• Administration and Financial Management: Invoice Management System
• Partnerships with all stakeholders to increase successful implementation of skills
development programmes.
• Address future skills requirements and occupations in demand by the services industry.
THE PROGRAMME OF ACTIONI N T E R V E N T I O N S
DEMAND-SIDE SUPPLY-SIDE
SKILLSDEVELOPMENT
ENTREPRENEURSHIPSOCIETIES
MICROENTREPRENEURSHIP
PROGRAMME
ONLINEECOSYSTEM
RESEARCH &DIALOGUE
MONITORING & EVALUATION
BUSINESSADVISORYSERVICES
BUSINESSDEVELOPMENT
SERVICES
LEGEND
Virtual/Online Physical/Onsite
Emerging, Small & Growing Businesses Business Development Suppliers to
Emerging, Small & Growing Businesses
BUSINESSINCUBATION
VILLAGES
ENABLERS
ECDi
Our entrepreneurship
flagship project to drive
skills for entrepreneurs.
New products and
programmes are currently
in development following
extensive research and
industry consultation of
the challenges and
opportunities for
successful
entrepreneurship
programme development.
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