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Presentation of The Services SETA’s 2018/19 Audited Annual Performance Results Ms Amanda Buzo-Gqoboka CHIEF EXECUTIVE OFFICER 30 October 2019

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Page 1: Presentation of The Services SETA’s 2018/19 Audited Annual …pmg-assets.s3-website-eu-west-1.amazonaws.com/191030... · 2019-10-31 · Services SETA funded learner enrolments for

Presentation of The Services SETA’s 2018/19 Audited Annual Performance

Results

Ms Amanda Buzo-GqobokaCHIEF EXECUTIVE OFFICER

30 October 2019

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Agenda

1. Vision, Mission and Values

2. Introduction

3. Summary of Performance by

Indicator (Annual Performance

Plan)

4. Human Resources Management

5. Annual Financial Statements

2018/19

6. Key Milestones for the 2018/19

Reporting Period

7. Challenges

8. Way Forward

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Our Vision, Mission and Values

• Vision

o To serve, to deliver, for renewal, for prosperity.

• Mission

o Facilitation of quality skills development for employment and entrepreneurship in the

Services Sector for national economic growth.

• Values

o Accountability

o Innovation

o Integrity

o Professionalism

o Responsiveness

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Introduction

Context:Leadership changes

- Introduction of the new Accounting Authority

- Last year of the five-year strategic plan

Business environment

- Changing business skills requirements due to economic and social changes

- Need to focus on transformation and developmental objectives whilst meeting industry

needs

- The ever-increasing role of research to understand current and future needs of

industry

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Performance

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Performance

ADMINISTRATION SKILLS PLANNING LEARNING

INTERVENTIONS

QUALITY

MANAGEMENT

100% 96% 100%100%

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Summary of Performance by Indicator (Annual Performance Plan)

Programme Performance

Indicators Achieved

Performance Indicators

Not Achieved

1. Administration 4/4 100% 0/4 0%

2. Skills Planning 2/2 100% 0/2 0%

3. Learning Interventions 25/26 96% 1/26 4%

4. Quality Management 3/3 100% 0/3 0%

TOTAL 34/35 97% 1/35 3%

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Summary of Performance by Indicator (Annual Performance Plan)

% Improvement in Achievement Against APP

Targets

2018/19 2017/18

# # # %

Performance Indicator Achieved 34/35 97% 47/58 81%

Performance Indicator Not Achieved 1/35 3% 11/58 19%

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Achievement against Transformational Imperatives of SETA Funded Learning Interventions

Learning Intervention Enrolment

2018/19

Employed Unemployed Female Black Disability Youth Rural

Adult Education and Training 644 - 0% 644 100% 496 77% 629 98% - 0% 208 32% 405 63%

Artisans 3,030 221 7% 2,809 93% 1,629 54% 2,545 84% 19 1% 2,770 91% 422 14%

Bursaries 4,143 711 17% 3,432 83% 2,468 60% 3,916 95% 78 2% 3,963 96% 712 17%

Candidacy Programmes 190 166 87% 24 13% 123 65% 82 43% 2 1% 105 55% 11 6%

HET Graduates 1,820 - 0% 1,820 100% 1,216 67% 1,784 98% 13 1% 1,751 96% 578 32%

Internships 2,028 - 0% 2,028 100% 1,494 74% 2,003 99% 12 1% 1,975 97% 1,050 52%

Learnerships 14,389 1,029 7% 13,360 93% 10,119 70% 13,147 91% 442 3% 12,849 89% 6,610 46%

Recognition of Prior Learning 1,104 - 0% 1,104 100% 833 75% 941 85% 10 1% 655 59% 228 21%

Skills Programmes 3,216 2,195 68% 1,021 32% 2,279 71% 2,886 90% 18 1% 2,296 71% 804 25%

TVET Placements 662 - 0% 662 100% 516 78% 660 100% 5 1% 648 98% 424 64%

TOTAL 31,226 4,322 14% 26,904 86% 20,161 65% 27,304 87% 594 2% 26,364 84% 10,415 33%

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Services SETA funded learner enrolments for the NSDS III Period

NSDS III Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8TOTAL

Financial and Reporting Years 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19

Learnerships enrolled 1,276 314 5,682 3,693 20,029 14,542 23,227 14,389 83,152

Employed 491 297 2,595 1,335 1,871 2,272 3,576 1,029 13,466

Unemployed 785 17 3,087 2,358 18,158 12,27 19,651 13,36 69,686

Bursaries enrolled 128-

744 3,671 1,409 3,283 4,017 4,143 17,395

Employed 128-

646 1,424 478 312 1,302 711 5,001

Unemployed - -

98 2,247 931 2,971 2,715 3,432 12,394

Skills Programmes enrolled 493 200 1,032 789 3,871 1,68 5,945 3,216 17,226

Employed 237-

1,002 789 914 1,455 5,086 2,195 11,678

Unemployed 256 200 30-

2,957 225 859 1,021 5,548

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Services SETA funded learner enrolments for the NSDS III Period

NSDS III Year 1 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8

TOTAL

Financial and Reporting Years 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/18 2018/19

Internships enrolled 615 1,026 1,172 3,599 3,087 9,212 9,114 4,510 32,335

Artisans enrolled 1,800-

100 643 476 2,497 2,254 3,030 10,800

Recognition of Prior Learning

enrolled - -1,314

-174 353 1,021 1,104 3,966

Adult Education and Training

enrolled - -578 85 1,734 309 1,064 644 4,414

Candidacies- - - - - -

50 190 240

TOTALS 4,312 1,540 10,622 12,480 30,780 31,876 46,692 31,226 169,528

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Human Resources Management

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Investing in our people

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• Investing in our employees is at the centre of our HRD strategy.

• Invested in employee wellness: • Nurturing and improving our working conditions through the creation of a desirable

workplace.

• Financial education, health and wellness interventions.

• Optimisation of our human capital through training and development:• A total number of 27 employees completed their studies against 100 (35% of the total

workforce) enrolled and continuing with their studies

• Absorbed 12 interns as permanent positions out of 52 enrolled.

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Icons des 14

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Female Occupational Levels

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Other employee information

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Appointments and promotions

• 28 new appointments

• 4 promotions

• A separate internal promotions process saw 25 internal staff being promoted to senior positions

Terminations

• 12 terminations (3 of 12 discharged)• 2 for Contravention of Supply Management Policies

• 1 for Misconduct

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Annual Financial Statements

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Audit Outcome

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Financial Year Audit Opinion Number of findings

2012-2013 Qualified 99

2013-2014 Unqualified 58

2014-2015 Clean 35

2015-2016 Clean 26

2016-2017 Unqualified 25

2017-2018 Clean 22

2018-2019 Qualified 18

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SUPPLY CHAIN

MANAGEMENT

FINANCIAL

STATEMENTS

DISCLOSURE NOTES

Audit Outcome

19

19

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Statement of Financial Performance

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Description 2018-19 2017-18 Variance

Increase/(Decrease)

R’ Million R’ Million

Revenue from Exchange Transactions 55 131 (58%)

Revenue from Non-Exchange Transactions

1,690 1,567 8%

Total Revenue 1,745 1,698 3%

Mandatory Grants 193 167 16%

Discretionary Grants 2,048 2,073 (1%)

Administrative Expenses 215 283 (24%)

Total Expenses 2,457 2,523 (3%)

Surplus/(Deficit) (711) (825) (14%)

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Statement of Financial Position

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Description

2018-2019 2017-2018 Variance

Increase/(Decrease)

R’ Million R’ Million

Current assets 440 1,448(70%)

Non-current assets274 170

61%

Total Assets714 1,618

(56%)

Liabilities 438 63231%

Total Reserves 275 987(72%)

Discretionary commitments3,973 3,928

1%

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Statutory Disclosure

Description 2018-19 2017-18 2016-17 2015-16 2014-15 2013-14

R’ Million R’ Million R’ Million R’ Million R’ Million R’ Million

Irregular

expenditure 17* 832* 0.00060 0,817 10 64

Fruitless

expenditure ** 0 0.00019 0 0 144 217

* Relates to actual expenditure exceeding the initial budget approved by Honourable Minister of

Higher Education and Training by R17 million (2017/18: R832 million). Discussions underway with

DHET, AGSA & NT for further clarification

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Plan of Action

COMMITMENTS

Root Cause

• Manual system to record and maintain commitments schedule and register (more than 3 000 contracts)

• Manual record management system

• Increase in training rates effected during the year under review

• Restatement of contracts expired in the previous year for payment purposes

Remediation

• Amend all contract to incorporate the new rate

• Reviewed the commitment process flows

• Revised commitment checklist in lined with the revised process flow

• Capacitate role players on the revised process

• Apply the revised process to prior year commitment schedule

• Appointment of a provider to provider to review the process and the commitment schedules

• IRREGULAR EXPENDITURE

• Discussions underway with DHET, AGSA & NT for further clarification on provisions of section 53 of PFMA

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Key Milestones for the 2018/19 Reporting Period

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Key Milestones for the 2018/19 Reporting Period

• 97% Achievement Against APP Targets (increase from 81%)

• Improved research operations, to better inform the evidence based reporting on skills gaps and priorities for the Sector (SSP)

• Research into the future jobs of various SETA industries; New Venture Creation Study; Skills Demand Forecasting (SSP); Funeral and Hairdressing Industry studies

• Staff Compliment was maintained at 84%, through a targeted HR&D strategy

• Skills Development Support for 100 NGOs, 4 Trade Unions and 862 Small Business (including coops

• 4 143 Bursaries awarded.

• NSA Award: The Services SETA was acknowledged with a Silver Award for its achievements for the 2017/18 financial year, including the achievement of a clean audit, the launch of the ECDI and increasing access to skills development through the establishment of skills development centers.

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Key Milestones for the 2018/19 Reporting Period

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• Record achievement of 41 264 certificates printed compared to 10 872 in 2017/18 FY

• Simplified and integrated system for certification (LMIS) with enhanced features such as bulk

printing

• Registered 817 Moderators compared to 475 in previous FY.

• Registered 2274 Constituent Assessors and Moderators, a 50% growth from previous FY.

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Key Milestones for the 2018/19 Reporting Period

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Qualifications development and re-alignment

• Development of the Occupational Qualification: Embalmer

• Development of the Occupational Qualification: Stonemason

• Development of the Occupational Qualification: Small Business Advisor/Consultant

• Development of the Occupational Qualification: Market Researcher

• Development of the Occupational Qualification: Digital Marketer

• Development of the Occupational Qualification: Beauty Therapist

• Labour Relations Practice Qualification realigned into Labour Inspector Occupational Qualification

• The registration of an Image Consultant as an occupation on the OFO will re-introduce the

image consulting industry into skills development after a long time.

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Key Milestones / Success Stories for the 2018/19 Reporting Period

• Technical assistance to employer companies, resulting in an overall submission of WSPs/ATRs of 4 228 for the year

• Total of 31 226 Learner Enrolments and 19 939 Learner Completions

• Partnered with TVET Colleges and Tribal Authorities to the establish 15 Skills Development Centres and 7 Rural Development Projects(2 of which are already completed in CALA and Kokstad and Motheo Artisan Development Academy at 98% completion)

• An Average of 83% (899/1 079) Skills Development Provider applications were processed.

• 18 Career Guidance exhibitions were hosted across the country targeting rural communities

• 5019 External Moderation were conducted leading to certification of 18 818 learners

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Infrastructure Development Projects

29KOKSTAD SKILLS DEVELOPMENT CENTRE MOTHEO NATIONAL ARTISAN ACADEMY

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Challenges

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• Staff labour action

• Negative media publicity and leaking of confidential information

• QCTO transitional arrangements including accreditation changes,

deregistration of certain occupational qualifications and merging of some SIC

Codes

• Non-compliance with the Services SETA policies by some Training Providers

• 2019/20 AGSA Qualified Audit Opinion

• Temporary Employer Relief Scheme

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Way forward

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Way forward

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• Automation and digitisation of Services SETA systems and processes for effective and

efficient service delivery – with the learner at the centre. Also to promote good

governance and compliance with legislation.

• Communication: Stakeholder Communication System and the revamped

Website

• Learning Programmes Implementation: Learner Management and

Information System (LMIS) and Learner portal, E-learning, Biometrics Learner

Attendance Management System (BLAMS)

• Administration: Contract management

• Administration: Electronic Doc management system

• Quality Assurance: Remote monitoring

• Administration and Financial Management: Invoice Management System

• Partnerships with all stakeholders to increase successful implementation of skills

development programmes.

• Address future skills requirements and occupations in demand by the services industry.

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THE PROGRAMME OF ACTIONI N T E R V E N T I O N S

DEMAND-SIDE SUPPLY-SIDE

SKILLSDEVELOPMENT

ENTREPRENEURSHIPSOCIETIES

MICROENTREPRENEURSHIP

PROGRAMME

ONLINEECOSYSTEM

RESEARCH &DIALOGUE

MONITORING & EVALUATION

BUSINESSADVISORYSERVICES

BUSINESSDEVELOPMENT

SERVICES

LEGEND

Virtual/Online Physical/Onsite

Emerging, Small & Growing Businesses Business Development Suppliers to

Emerging, Small & Growing Businesses

BUSINESSINCUBATION

VILLAGES

ENABLERS

ECDi

Our entrepreneurship

flagship project to drive

skills for entrepreneurs.

New products and

programmes are currently

in development following

extensive research and

industry consultation of

the challenges and

opportunities for

successful

entrepreneurship

programme development.

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