presentation3 customized training ciufo

INTEGRATINGINTEGRATING WORKFORCE DEVELOPMENT

INTO YOUR CURRICULA

Lennie CiufoDirector Job TrainingDirector, Job Training

Los Angeles Valley College

January 13 2012January 13, 2012

Connections:Connections:

A Collaborative Strategy for Economic andEconomic and 

Workforce Development pin Biomedical Manufacturing

Job Training Overview gand Customized

Baxter Model

LOS ANGELES VALLEY COLLEGE

Operating since 1994 under JTPA

JOB TRAINING• Operating since 1994 under JTPA

• Placement of more than 20 000• Placement of more than 20,000  individuals

• Training of more than 16,000 i b kincumbent workers

Successful partnerships have included:

Major Concerns of Business

Inability to advance the skill sets of the

Major Concerns of Business

Inability to advance the skill sets of the current workforce

A significant lack of trained workers available for employment by theavailable for employment by the business community

Th bThe number one resource of any business is their human resource.

Th bThe number one resource of any business is their human resource.

REGIONAL APPROACH:Employer Driven Training that Results in JobsResults in Jobs

Utilization of Existing Workforce Development SystemDevelopment System

Seamless Delivery

Results Oriented

→ New Hires→ New Hires→ Promotions

SUPPLIED by WorkSource 

Centers

DRIVEN by the 

Employers CentersEmployers

REGIONAL COLLABORATIVE

DEVELOPED by the

ENDORSED b thby the

Collegesby the WIBs

Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”

Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up

Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”

Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up

Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”

Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up

Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”

Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up

Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”

Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up

Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”

Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up

Formula for Success1. Listen2 Determine Business Needs2. Determine Business Needs3. Identify a Business Champion4. Customize Curriculum in a Convenient”

Format5. Implement the Training6. Measure Improvement6. Measure Improvement7. Continued Follow-Up

Results of the “S F l ”“Success Formula”

Increase ProductivityIncrease Productivity

Increase Profits

Increase Retention

Increase Morale

ALL FOR LITTLE OR NO COST

SUCCESSFULSUCCESSFULIMPLEMENTATIONIMPLEMENTATION

OF THEOF THE BAXTER MODEL

ESTABLISHING NEED

In 2008, Baxter makes a business decision to expand operations in their Los Angeles plant.p p g p

Baxter begins dialogue with Job Training to meet employer new hire training needsmeet employer new hire training needs.

Job Training identifies key partners to d l t i idevelop pre-training program.

Collaboration in Action Recruitment, data management, support services, case management

Funding entity

Lead on project coordination, job training and customer service instruction

Employment! HR orientations, program supportp g pp

Baxter Biotechnical Manufacturing Academy

ListeningListeningggCurriculum DevelopmentCurriculum Development

Meeting of ExpertsMeeting of ExpertsMeeting of ExpertsMeeting of ExpertsOpen DialogOpen DialogTimelineTimelineTimeline Timeline 

Flexible PilotFlexible PilotdidiFundingFunding

Baxter Biotechnical Manufacturing AcademyBaxter Biotechnical Manufacturing Academy

ListeningListeningCurriculum DevelopmentCurriculum Development

Meeting of ExpertsMeeting of ExpertsMeeting of ExpertsMeeting of ExpertsOpen DialogOpen DialogTimelineTimelineTimeline Timeline 

Flexible PilotFlexible PilotF diF diFundingFunding

LAVC CurriculumManufacturing Principles 

Attitude/Preparing for Workplace Success

Business Writing/VerificationBusiness Writing/Verification 

Science for the Workplace

Math for the Workplace

Critical Thinking/Problem Solvingg/ g

LAVC CurriculumIntegrity/Values Ethics 

Stress Management

Time ManagementTime Management

Cultural Diversity 

Baxter Application Process 

Time for Baxter HR procedures p

Graduation 

What is the BioTech/Manufacturing Technician Academy?Technician Academy?

The BioTech/Manufacturing Technician Training Academy is an innovative ti l t i i d j bvocational training and job

placement program developed to train individuals at NO COST as entry-level manufacturing technicians in the high growthin the high-growth manufacturing/biotechnology industry sector.

Positive Outcomes . . . Creation of the Baxter Bio Medical Manufacturing 5-week Bridge Academy to train new hires for the industry. OverBridge Academy to train new hires for the industry. Over 80 individuals were hired (75% success rate).

Creation of the Baxter Leadership Academy 7-week training to serve 600 incumbent workers and serve as a layoff aversion.

I t d ti t D d d th d l t fIntroduction to Dendreon and the development of a customized bridge program to recruit and train 200 new hires in the field by June of 2011.

Lessons to build on . . .Continual program improvement is possible when one can evaluatewhen one can evaluate data about the trainees

Stakeholders shouldStakeholders should share a vision for what program success looks likelooks like

Parallel missions, mutual respect creativitymutual respect, creativity, and flexibility are key!

Job Training director Lennie Ciufo presents a certificate of excellence to Baxter plant manager Darwin Richardson.

Challenges and Opportunitiesg pp

• Providing flexible vocationalProviding flexible vocational options to meet business needs

• Identifying successful  implementations and adoptingimplementations and adopting them into a college delivery system

Connections:Connections:

A Collaborative Strategy for Economic andEconomic and 

Workforce Development in Biomedical Manufacturing