professional development joyce martin director, staff & program development new extension...

Professional DevelopmentJoyce Martin

Director, Staff & Program Development

New Extension Educators OrientationApril 2011

All About You –The Extension Professional

Belief System of theExtension Service

• Encourage responsibility• Foster pride• Care for clients and co-workers• Mutual trust• Believe that each person is

unique and valuable

Spirit of Professionalism

•Responsibilities•Rewards•Obligations•Privileges

Staff Development Programs

• Orientation – 3 day• Orientation Guides• In-Service Education• Regional and National In-Service• Distance Learning Opportunities

– eXtension– Online Modules

Orientation Guides

• Hard Copy• Posted on the Staff Development

intranet site http://intranet.okstate.edu/staff_development – Look for New Educators

Performance Appraisaland

Professional Development

Level of Development Needs

Competency Area(See Attachment

A)Core Intermediate Advanced

Program PlanningImplementation/Evaluation

X

Communications X

Teamwork/Leadership X

V. Professional Development Needs and Development Plans

Competency:

DevelopmentNeeds

I do not have an education background and want to develop a stronger understanding and skills in teaching methods

Development Plans

Attend the in-service training “Basic Extension Teaching Methods” August 30 – September 1, 2011. Read 1 book and 5 articles on Teaching Techniques

Competency:

Development

Needs

I need ideas for promoting OCES programs by cross-selling

Development

Plans

Attend the in-service training in 2011 “Marketing the Total Extension Program”

In-Service Education• Learning experiences sponsored

by OCES• Enroll in 10-12 days per year that

best meet your needs. 6-8 days should be OCES

• Sessions taught by specialists & others

• Annual listings of all In-service• trainings at

http://dasnr8.dasnr.okstate.edu:9090/inservice/home.action

In-Service Education

In-Service Education

Professional Improvement• Graduate

Courses– Tuition Waivers

• Complete “Request for Faculty/Staff Tuition Waiver”

• In Staff & Program Development Office 5 business days before class starts

• Filed at Registrar’s Office prior to beginning of class

Professional Improvement• Graduate

Courses– Tuition Waivers• No exceptions

• Distance education courses do have additional fees

• There is a difference between In-Service training and graduate study

Professional Improvement• Graduate Courses

– Educational Leave

• Full time 100% professional staff

• Up to 3 weeks (15 working days)

• Benefits OCES & contributes to professional growth of employee

• Six months of continuous employment prior to leave

Professional Improvement• Graduate Courses

– Educational Leave

• Credit or non-credit courses and other professional development opportunities

• Educational Leave Request Form• Routing

– County Director– District Director– Staff & Program Development

Director– Associate Director

Professional Improvement

Educator Associations:

• Oklahoma Extension Association of Family & Consumer Sciences

• Oklahoma Association of Extension 4-H Agents

• Oklahoma Association of Extension Agriculture Agents

Professional Improvement

• Epsilon Sigma Phi

• Other Professional Societies & Associations

Professional Improvement

Other Workshops and Training Sessions

• Community education courses• Educational tele-courses• For profit management workshops• Teacher In-Service• OSU Human Resources

http://www.okstate.edu/osu_per/hr/training/training.php

Professional Development

• Career Ladder http://intranet.okstate.edu/staff-development/career-ladder-program

• Mentoring http://intranet.okstate.edu/staff-

development/mentoring

What is Image?

What is Image?

The Way You Communicate at Work

I M A G E

• I mpression• M ovement• A ttitude• G rooming• E tiquette

Impression

What is the 1st impression of your office when someone

walks in?

Is your office clean, neat, and organized?

If not, clean up and throw it out!

The 4-D Solution

1. Dump it

2. Delegate it

3. Defer it

4. Do it!

Office Image

• Pleasant, enjoyable, and comfortable

• Do you have a plan?– Short term goals?– Long term goals?

• What dollars are included in the yearly budget?– Other resources available?

Need help with decorating ideas?

Marneth WeaverOSU Interior Designer

Ext. 7418

The Way You Communicate

• 1st 30 seconds – people make assumptions – Communication is nonverbal

• In 55 seconds, people make assumptions on nonverbal messages:– The way you look– How you act– Tone of your voice

Am I ready to meet the highest level person in the organization without

having to make any type of apology?

• Dress appropriately for your audience

• Your own physical characteristics• The occasion• Clothing and image are your tools

Who is Your Audience?What do they wear?

Rule of Thumb

Dress at least one level above the clientele you are working with

Good dressing rule to follow:

Look in the mirror and ask yourself…

Is there anything in the mirror you have a question about? If so, leave it

off.

Movement

GesturesGestures

• Drumming fingers

• Twisting a ring

• Bouncing a foot

• Excessive head nodding

Connotation• Impatience, boredom

• Nervousness

• Nervousness, impatience

• Lack of confidence, over eagerness to please

In ancient times, handshakes were gestures of peace

Originally the clasp was made on the forearm to ensure that no weapon

was hidden in the sleeve

DifferentHandshakes

• Dead Fish: limp, clammy• Bone Crusher: an overly firm grip• Finger-only: person uncomfortable • Sandwich: Two-handed, vertical or

horizontal• Pump: repeated, vigorous up and down

Handshakes

• Firm and direct – 2 pumps• Warm and friendly – smile• Look the person in the eye• Introduce yourself and give a 30

second commercial about you and OCES

Name Tags

Wear on the right side

Attitude

Cross-selling

More than one product of service in which they may be interested

Cross-sell our program areas

• Agriculture and Natural Resources• Community Development• Family and Consumer Sciences• 4-H and Youth Development

Branding

Build brand awareness by using the OCES logo on everything!

Grooming

Your Appearance Speaks so Loudly, I Can’t Hear What

You Say!

Appropriate Dress for In-service

Professional BusinessSuits – skirts or pants (coordinating)

ProfessionalSuits with collared shirts & ties

Business CasualTailored slacks or skirts

Shirts with collars

Business CasualTailored Slacks

SweatersCollared shirts/Polos

Casual WearCapriJeans

Casual WearJeans

Overalls

Stay at Home

Stay at Home

Etiquette

Turn off or silence cell phones

Return telephone calls, email and letters within 1-2 days

Hats/caps off inside

Golden Nugget

Best Fashion Accessories

• Looking happy• Smile!• Being proud to talk about the value

of Oklahoma Cooperative Extension Service

You need to look and dress the part.

You represent Oklahoma Cooperative Extension Service,

OSU, and yourself!

Professional Development

Questions?