professional development joyce martin director, staff & program development new extension...
TRANSCRIPT
Professional DevelopmentJoyce Martin
Director, Staff & Program Development
New Extension Educators OrientationApril 2011
All About You –The Extension Professional
Belief System of theExtension Service
• Encourage responsibility• Foster pride• Care for clients and co-workers• Mutual trust• Believe that each person is
unique and valuable
Spirit of Professionalism
•Responsibilities•Rewards•Obligations•Privileges
Staff Development Programs
• Orientation – 3 day• Orientation Guides• In-Service Education• Regional and National In-Service• Distance Learning Opportunities
– eXtension– Online Modules
Orientation Guides
• Hard Copy• Posted on the Staff Development
intranet site http://intranet.okstate.edu/staff_development – Look for New Educators
Performance Appraisaland
Professional Development
Level of Development Needs
Competency Area(See Attachment
A)Core Intermediate Advanced
Program PlanningImplementation/Evaluation
X
Communications X
Teamwork/Leadership X
V. Professional Development Needs and Development Plans
Competency:
DevelopmentNeeds
I do not have an education background and want to develop a stronger understanding and skills in teaching methods
Development Plans
Attend the in-service training “Basic Extension Teaching Methods” August 30 – September 1, 2011. Read 1 book and 5 articles on Teaching Techniques
Competency:
Development
Needs
I need ideas for promoting OCES programs by cross-selling
Development
Plans
Attend the in-service training in 2011 “Marketing the Total Extension Program”
In-Service Education• Learning experiences sponsored
by OCES• Enroll in 10-12 days per year that
best meet your needs. 6-8 days should be OCES
• Sessions taught by specialists & others
• Annual listings of all In-service• trainings at
http://dasnr8.dasnr.okstate.edu:9090/inservice/home.action
In-Service Education
In-Service Education
Professional Improvement• Graduate
Courses– Tuition Waivers
• Complete “Request for Faculty/Staff Tuition Waiver”
• In Staff & Program Development Office 5 business days before class starts
• Filed at Registrar’s Office prior to beginning of class
Professional Improvement• Graduate
Courses– Tuition Waivers• No exceptions
• Distance education courses do have additional fees
• There is a difference between In-Service training and graduate study
Professional Improvement• Graduate Courses
– Educational Leave
• Full time 100% professional staff
• Up to 3 weeks (15 working days)
• Benefits OCES & contributes to professional growth of employee
• Six months of continuous employment prior to leave
Professional Improvement• Graduate Courses
– Educational Leave
• Credit or non-credit courses and other professional development opportunities
• Educational Leave Request Form• Routing
– County Director– District Director– Staff & Program Development
Director– Associate Director
Professional Improvement
Educator Associations:
• Oklahoma Extension Association of Family & Consumer Sciences
• Oklahoma Association of Extension 4-H Agents
• Oklahoma Association of Extension Agriculture Agents
Professional Improvement
• Epsilon Sigma Phi
• Other Professional Societies & Associations
Professional Improvement
Other Workshops and Training Sessions
• Community education courses• Educational tele-courses• For profit management workshops• Teacher In-Service• OSU Human Resources
http://www.okstate.edu/osu_per/hr/training/training.php
Professional Development
• Career Ladder http://intranet.okstate.edu/staff-development/career-ladder-program
• Mentoring http://intranet.okstate.edu/staff-
development/mentoring
What is Image?
What is Image?
The Way You Communicate at Work
I M A G E
• I mpression• M ovement• A ttitude• G rooming• E tiquette
Impression
What is the 1st impression of your office when someone
walks in?
Is your office clean, neat, and organized?
If not, clean up and throw it out!
The 4-D Solution
1. Dump it
2. Delegate it
3. Defer it
4. Do it!
Office Image
• Pleasant, enjoyable, and comfortable
• Do you have a plan?– Short term goals?– Long term goals?
• What dollars are included in the yearly budget?– Other resources available?
Need help with decorating ideas?
Marneth WeaverOSU Interior Designer
Ext. 7418
The Way You Communicate
• 1st 30 seconds – people make assumptions – Communication is nonverbal
• In 55 seconds, people make assumptions on nonverbal messages:– The way you look– How you act– Tone of your voice
Am I ready to meet the highest level person in the organization without
having to make any type of apology?
• Dress appropriately for your audience
• Your own physical characteristics• The occasion• Clothing and image are your tools
Who is Your Audience?What do they wear?
Rule of Thumb
Dress at least one level above the clientele you are working with
Good dressing rule to follow:
Look in the mirror and ask yourself…
Is there anything in the mirror you have a question about? If so, leave it
off.
Movement
GesturesGestures
• Drumming fingers
• Twisting a ring
• Bouncing a foot
• Excessive head nodding
Connotation• Impatience, boredom
• Nervousness
• Nervousness, impatience
• Lack of confidence, over eagerness to please
In ancient times, handshakes were gestures of peace
Originally the clasp was made on the forearm to ensure that no weapon
was hidden in the sleeve
DifferentHandshakes
• Dead Fish: limp, clammy• Bone Crusher: an overly firm grip• Finger-only: person uncomfortable • Sandwich: Two-handed, vertical or
horizontal• Pump: repeated, vigorous up and down
Handshakes
• Firm and direct – 2 pumps• Warm and friendly – smile• Look the person in the eye• Introduce yourself and give a 30
second commercial about you and OCES
Name Tags
Wear on the right side
Attitude
Cross-selling
More than one product of service in which they may be interested
Cross-sell our program areas
• Agriculture and Natural Resources• Community Development• Family and Consumer Sciences• 4-H and Youth Development
Branding
Build brand awareness by using the OCES logo on everything!
Grooming
Your Appearance Speaks so Loudly, I Can’t Hear What
You Say!
Appropriate Dress for In-service
Professional BusinessSuits – skirts or pants (coordinating)
ProfessionalSuits with collared shirts & ties
Business CasualTailored slacks or skirts
Shirts with collars
Business CasualTailored Slacks
SweatersCollared shirts/Polos
Casual WearCapriJeans
Casual WearJeans
Overalls
Stay at Home
Etiquette
Turn off or silence cell phones
Return telephone calls, email and letters within 1-2 days
Hats/caps off inside
Golden Nugget
Best Fashion Accessories
• Looking happy• Smile!• Being proud to talk about the value
of Oklahoma Cooperative Extension Service
You need to look and dress the part.
You represent Oklahoma Cooperative Extension Service,
OSU, and yourself!
Professional Development
Questions?