professionalism, presence and profile financial counseling australia is the peak body for financial...
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Professionalism, Presence and Profile
Financial Counseling
Australia is the peak body for
financial counsellors in
Australia.
PRESENTATION TO
FCRC ConferenceSEPTEMBER 2013
Professionalism
Membership and Accreditation Standards
www.toolkit.org.au
National Registration System
Presence
Self-help website www.debtselfhelp.org.au
Profile
Nearly at the End
Some other projects …
• Agency Practice Standards• Common Forms
– Financial Counsellor Authorisation– Statement of Financial Position
• Telcos– Hardship Guidelines– Comparative Hardship Research
• Wages and Sector Survey• Change of Government - responding• Helping the unfunded states• Centrepay• Mental Health Guidelines• Banks – long term financial hardship• Credit reporting – online training for sector about the new
laws• Policy re complaint handling and disciplinary processes• Code of Ethics - promoting
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