promoting it careers€¦ · it hiring trends – march, 2006 robert half technology (rht) it...

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Promoting IT Careers

Dr. Peter J. Joyce, Cisco SystemsWorkforce Development Manager

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Agenda

• IT Workforce Puzzle• IT Skills Rubik’s Cube• Opportunities/Tools for Promoting

IT Careers

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The IT Workforce Puzzle

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What was the total number IT workers in 2005?

A. 2.1 million

A. 2.1 million

B. 10.4 million

B. 10.4 million

C. 3.5 million

C. 3.5 million

D.Can’t tell, IT workers have

weak math skills

D.Can’t tell, IT workers have

weak math skills

** National Association of Computer Consultant Businesses http://www.naccb.org

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What was the total number IT workers in 2005?

A. 2.1 million

A. 2.1 million

B. 10.4 million

B. 10.4 million

C. 3.5 million

C. 3.5 million

D.Can’t tell, IT workers have

weak math skills

D.Can’t tell, IT workers have

weak math skills

** National Association of Computer Consultant Businesses http://www.naccb.org

6© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

What percentage of IT workers work in IT-reliant companies?

A. 79%A.

79%B.

50%B.

50%

C. <10%

C. <10%

D.Trick – no IT jobs in

any company

D.Trick – no IT jobs in

any company

** Information Technology Association of America http://www.itaa.org

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What percentage of IT workers work in IT-reliant companies?

A.79%A.

79%B.

50%B.

50%

C. <10%

C. <10%

D.Trick – no IT jobs in

any company

D.Trick – no IT jobs in

any company

** Information Technology Association of America http://www.itaa.org

8© 2006 Cisco Systems, Inc. All rights reserved. Cisco Public

From 2000 to 2004, the number of incoming U.S. undergrads planning to major in computer science dropped by

A. 60%A.

60%B.

10%B.

10%

C. 20%C.

20%D.

2 students(they could not get visas)

D.2 students

(they could not get visas)

*** Computing Research Association 2006 www.cra.org/statistics

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From 2000 to 2004, the number of incoming U.S. undergrads planning to major in computer science dropped by

A. 60%A.

60%B.

10%B.

10%

C. 20%C.

20%D.

2 students(they could not get visas)

D.2 students

(they could not get visas)

*** Computing Research Association 2006 www.cra.org/statistics

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How many jobs is the computer industry expected to add between 2004 and 2014?

A. 100,000

A. 100,000

B. 750,000

B. 750,000

C. 1,000,000

C. 1,000,000

D.Lots of jobs – only

overseas!

D.Lots of jobs – only

overseas!

*** US Dept of Labor 2005 ftp://ftp.bls.gov/pub/news.release/ecopro.txt

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How many jobs is the computer industry expected to add between 2004 and 2014?

A. 100,000

A. 100,000

B. 750,000

B. 750,000

C. 1,000,000

C. 1,000,000

D.Lots of jobs –

overseas!

D.Lots of jobs –

overseas!

*** US Dept of Labor 2005 ftp://ftp.bls.gov/pub/news.release/ecopro.txt

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IT Hiring Trends – March, 2006

Robert half Technology (RHT) IT Hiring Index and Skills Report,

• 12% of CIOs intend to expand their IT departments in Q2 2006, while just four percent plan staff reductions.

• CIOs at the largest firms (1,000 or more employees) forecast the strongest employment growth.

• Help desk/end-user support is the hottest job category within IT departments.

• The West North Central states (Iowa, Kansas, Minnesota, Missouri, Nebraska, North Dakota, South Dakota) lead the nation in hiring optimism.

http://www.cioupdate.com/career/article.php/3590496

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Projected Growth by IT Job Category

#1 Network Systems and Data Communications Analyst

CNNMoney.com – Top Ten Jobs

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IT Is Not Going Away…But The Worker Profile Changes

• The focus and nature of IT employment will change dramatically from blue-collar, technical-based skills to more white-collar management and design-centric positions.

• However, to prosper in the more mature IT world, executives and colleges need to revitalize the image and development path so that talent will be available to support its increasingly critical responsibility.

Forrester, May 2006

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Take Away Message

• Information Technology is not going away• IT workforce is at an all time high• Dot.com is now mainstream• Economic Development, Employment, and Education

are now connected

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IT Skills Rubik’s Cube

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Preparation for Today’s IT Jobs – Lessons Learned

Networking Strategic Recruiting Events

• 15 total events - 9 events this fall and 6 last month

• Engaged 79 companies and 223 candidates

Fall: 43 companies and 140 candidates

May: 36 companies and 83 candidates

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Defining Skill Demand Is A Complex Puzzle

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Defining Skills Demand Is A Complex Puzzle

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Advanced Technologies Lead the Way

Move over…Routers and Switches!

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Companies gearing up faster Wi-Fi

In-Stat predicts that worldwide Wi-Fi service revenue alone will jump from $969 million in 2005 to $3.5 billion in 2009.

The Daily Advertiser, May 2006; http://theadvertiser.gns.gannettonline.com/apps/pbcs.dll/article?AID=/20060511/TECH03/602150604/1001/tech

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Merging of Technical and Business Skills

When evaluating candidates for IT positions with your firm, has the importance you place on knowledge of business fundamentals, such as accounting, finance and general operations, increased, decreased or stayed the same in the last five years?”

Their responses:Increased 41%

Stayed the same 54%

Decreased 3%

Don't know 2%

http://www.roberthalftechnology.com/portal/site/rht

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• “Technology is integrated into all aspects of business, which means technical aptitude alone will not suffice for IT candidates. Employers need professionals who can work and communicate effectively with colleagues in all departments. IT professionals who know the industry and business, and can demonstrate their understanding of the company’s core processes, customer base and culture, are in the best position to land -- and keep -- the best jobs.”

• Katherine Spencer Lee, • Executive Director of Robert Half Technology

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The Haunting Soft Skills1992 SCANS Still Apply: 5 Workplace Competencies

ResourcesIdentifies, organizes, plans, and allocates resources

• InterpersonalWorks with others

• InformationAcquires and uses information

• SystemsUnderstands complex inter-relationships

• TechnologyWorks with a variety of technologies

Secretary's Commission on Achieving Necessary Skills (SCANS) http://wdr.doleta.gov/SCANS

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Technical Resume

Highlight the Cisco focus

• Include names of courses completed

• Include skills outlined on Course Completion Certificate

• Include certifications

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The 30 Second Pitch

Short, concise, less is more

Be able to differentiate yourself

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Follow-up

• Maintain Relationships

• Stay Connected

• But there’s a “Fine Line”between “enough and “too much”

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Take Away Message

• Extreme Competition• Advanced Technologies Is

Essential• “Leading Skills”• Must be Proactive!

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Promoting IT Careers

Career Development and Job Placement Initiatives for students and alumni

30© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPromoting IT Careers

Promoting IT Careers in the U.S.

A career development and job placement strategy designed to:• Increase student awareness of networking and IT career

pathways

• Dispel perception that there are no longer job opportunities in networking and IT

• Build relationships between Networking Academies and Cisco Channel Partners

• Create scalable modelsFor launching our students and graduates into networking and IT careers

For meeting the hiring needs of our Channel Partners

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HIGH SCHOOL COMMUNITY COLLEGE COLLEGE/UNIVERSITY

Job Shadow Day

Internship/Short Term Projects

SE Volunteer Program

SE Mentoring

NBA Project

Virtual Field Trips VODs

21st Century Schools Interns

NetWork Events

Channel Partner Engagement and Scalable Online Tool for Job Placement (TBD)

Career Connection Job Board

Articulation Agreements and Dual Credit

ASE/ASR Program

All Academy Day

• Affinity Groups

• WAN

• CBEN

• CONEXION

• Sales Organization

• Channels Team

• Systems Engineers

RELATIONSHIPS

Awareness / Experiential

Learning

Placement / Advancement

BE-PRO

AD-PRO

Focus on Student Success: Promoting IT Careers

Skills USA/Skills Canada

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Groundhog Job Shadow DayCisco Team Engagement

Total Individual Volunteers = 182

Total Hours = 1059

Total Match to Junior Achievement of America = $10,590

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Groundhog Job Shadow Day

http://cisco.com/go/promoteitcareers

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Groundhog Job Shadow Day

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Groundhog Job Shadow Day

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Groundhog Job Shadow Day

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Register Your Job Shadow Day Event Register Your Event

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All Academy Day Toolkit

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NetWork Strategic Recruiting Events

• Cisco Sales Team

• Partners

• Host Academy

• Academies

40© 2006 Cisco Systems, Inc. All rights reserved. Cisco PublicPromoting IT Careers

Account Team Support

PartnerHiring Needs

Strong Academies,Host Academy

Pool of “Qualified”Candidates

Pool of postsecondary Academies teaching CCNA 4 and above

Support of Regional Business Development Managers

Clear definition of skills, experience,

certification, education level

needed

Pool of Networking Academy students,

graduates and alumni

Steps to Event Success: What It Takes to Work

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NetWork Strategic Recruiting Events http://cisco.com/go/promoteitcareers

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Help Students and Graduates Stay Connected

Have them register for the Alumni Community

• Continued access to most current curricula• Career Development Tools and Resources• Career Connection Job Board• Industry news and updates

To register, log on to: www.cisco.com/edu/register/Visit the Career Connection job board: http://cc.netacad.net

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Cisco.com Resources

• First register for Cisco.com access:http://tools.cisco.com/RPF/ register/register.do

• Cisco Learning Connection http://www.cisco.com/web/learning/le31/le46/learning_customer_e-learning_connection_tool_launch.html

• CCNA Cert. Prep Centerhttp://forums.cisco.com/eforum/servlet/PrepCenter?page=main

• Cisco Career Certifications http://www.cisco.com/web/learning/le3/learning_career_certifications_and_learning_paths_home.html

• Cisco Certification Community http://forums.cisco.com/eforum/servlet/CertCom?page=main

A handout with these resources and their URLs is available from your instructor

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Career Fair Scorecard (Round 1 - Fall ’05) Location # Partners # Candidates # Hires # Second

Interviews# Partner

RepsPartner/

Candidate Ratio

Chicago, IL 5 14 2 1 5 3.5 to 1

Long Bch, CA 5 21 2 6 12 4.2 to 1

4.5 to 1

5.3 to 1

NYC, NY 5 22 1 2 6 4.5 to 1

Boston, MA 6 11 2 4 7 2.7 to 1

Mnpls, MN 6 11 2 5 11 1.8 to 1

Atlanta, GA 6 23 1 N/A 7 2.6 to 1Seattle, WA virtual matching)

4 3 1 1 N/A 1 to 1

3.1 to 1 avg

Fremont, CA 4 18 0 3 7

Phoenix, AZ 3 17 2 N/A 7

Totals To Date 43 140 13 20 62

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NetWork Strategic Recruiting Events Scorecard To Date

Location # Partners Attending/Marketed # Candidates

Grand Rapids, MI (May 3) 4 (8) 12

Cleveland, OH (May 9) 7 (15) 13

Southern, CA (May 17) 7 (25) 18

Raleigh, NC (May 10) 7 (12) 17

Syracuse, NY (May 18) 5 (6) 8

Maryland/DC (May 19) 6 (10) 15

Totals To Date 36 83