prosci change-enabling systems tcb 2017

Harnessing the Power of Change-Enabling Systems in Transformation Tim Creasey

Prosci Chief Innovation Officertcreasey@prosci.comwww.linkedin.com/in/timcreasey

Attunement to the market

Industry-leading research

Actionable insights

Elegant Simplicity

Capability-enabling offerings

In a world of disruption and constant change, what is your organization doing to create

long term relevance for customers and employees?

2014 –2015 –2016 –

Change-Enabling Systems

CMROIChange ScorecardChange Ecosystem

bringing my A-game for TCB…

Prosci Development Approach

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Change-EnablingSystems

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Bigger Change

More Complex Change

More Cross Functional

Faster Change

More Information More Connected

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Velocityof change

in the worldand your org

Demandto deliver

results and outcomes

Needto get better

at change and transformation

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Harness

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Example 2

Example 1

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Name: Corporate Core

Real-life examples that got me started…

Name: Org & Process OptimizationPr

Example 3

Example 4

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Harness Name: Operations Optimization

Name: TransformationPr

Real-life examples that got me started…

Actionable cultureAdoption managementAgileAgileAgileagileAgileAgileAgileAgileAgileAgileAgileAgileAgileAgileAgileAgileAgileAgileagileagileagileAgileAgile product developmentagile project managementAnalyticsAnalyticsAwareness to recognize the peopleBig Data and AnalyticsBusiness growthbusiness transformationBusiness TransformationCareer development platform

Changechangechange academyChange capabilities live in the org development teamChange communityChange is embedded everywherechange learningChange managementchange managementChange mgmtChange MgtChange networkChange project management officechange readinessChange strategy team and velocity measuring tools.CloudCoachingCo-creationcollaborationCommunicationCommunicationCommunicationcommunicationCommunication and trainingCommunication and trainingCommunicationsCommunicationsCommunicationsCommunicationscommunicationsConnectednessConscious leadershipContinuous improvementContinuous improvementContinuous ImprovementContinuous improvementContinuous improvement (Lean)Culture

culture shiftCustomer experienceData analysisData analyticsData analyticsData Science and Machine IntelligenceDecision makingDecision quality datadecision-makingDesign thinkingDesign thinkingDesign thinkingDesign thinkingDesign ThinkingDesign thinkingDesign ThinkingDigitalDigital leadershipDigital TransformationDigital transformationDigitizingDigitizing the organizationEmployee experienceengagementEnterprise PMO capabilityFaster decision makingfeedbackHRHRBP change capabilityImpact analysisImpact measurementIndustrial engineeringIndustry changeInnovationInnovationinnovationInnovationinnovation CultureIoTKnowledge

Knowledge & collaborationL&DLeadership developmentLeadership DevelopmentLeanLeanLeanLeanLeanLeanLeanLean DeploymentLean/process improvementLearningLearningLong term behavior changeMobileNew tech platformsopen learningOperational effectivenessOperational ExcellenceOptimizationOrg designOrg designorg designorg designOutcomespeople and talentPerformance managementPerformance standardsPlanning and alignment functionPredictive analyticsPredictive analyticsProcess and program mgmtProcess EngineeringProcess ExcellenceProcess improvementProcess ImprovementsProcess TransformationProgram management

program managementprogram managementProject managementProject managementProject ManagementProject managementProject managementproject managementProject MgmtProject MgtProject/Portfolio ManagementQualityreadinessResilienceRisk Mgmt and SecurityRoboticssix sigmaSix SigmaSix sigmasocial collaborationstrategic execution office (PMO)Strategic flexibility and adaptabilitystrategic growthstrategic planningstrategic planningStrategic thinkingStrategyStrategyStrategy Deploymentstrategy executionStrategy implementation managementTalent Managementtechnical skillsTrainingTrainingtrainingTransformationValue realizationVocWorkforce analytics

Results from Change & Transformation

Attendees, June 2017

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•Agile Development

•Architecture

•Benefit Realization

•Business Analytics

•Change Management

•Collaboration

•Communications

•Continuous Improvement

•Culture

•Customer Experience

•Data Analytics

•Design Thinking

•Digital Strategy

•Employee Engagement

•Human Performance

• Innovation

•Knowledge Management

•Leadership

•Lean

•Learning & Development

•Organization Design

•Organization Development

•Performance Management

•Portfolio Management

•Process Management

•Program Management

•Project Management

•Quality

•Six Sigma

•Strategy

•Talent Management

•Training

•Transformation

Contemporary Capabilities

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Which capabilities do you need?

Of course, the answer is it depends…

The external triggers and internal performance drivers of your organization dictate the particular capabilities that should comprise your change-enabling system. Which capabilities are needed to support your unique needs, challenges and opportunities?

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A platform of several change capabilities intended to provide a coordinated solution supporting change efforts to increase change outcomes and probability of success.

A particular discipline or body of knowledge/effort intended to address a particular facet of organizational performance.

Change-Enabling System

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Prosci Webinar

• January 18 and 19, 2017– 677 attendees on Wednesday

– 382 attendees on Thursday

• Attendees were prompted for examples of their change-enabling systems

C H A N G E M A N A G E M E N T

How to Harness the Power of Your Change-Enabling Systems

Research | Methodology | Training | Advisory Services

www.prosci.com | +1-970-203-9332solutions@prosci.com

120 examples provided in real-time!

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Change Lean, Six Sigma, Project Mgmt, Process Improvement, Knowledge Mgmt, Change Mgmt

Global Strategy Agile, Project Mgmt, Programme Mgmt, PMO, IT Delivery, HR, Business Change, Change Mgmt

Global Transformation project management, change mgmt, value realization

Innovation Management Innovation, Facilitation, Design Thinking, Leadership, Active Communication

Management & Tech Consulting Change Management, Client Management, Adaptation, Strategy, Execution

Operational Excellence Process, Quality & Analytics, Project Management, Communications, Change Management

Operational excellence process optimization, change management, agile development, project development

Org Agility Strategy, Transformation, Innovation, CM, PM

Org Development Strategic Initiative, Lean, Intake Process, Risk Management

Org Transformation Transformation, Project Management, CM, Strategy, L&D, Continuous Improvement

Organizational Excellence Org Development, Change Mgt, Performance Mgt, Business Analysis, Rewards and Recognition

Performance Driven Culture change leadership, agile, process management, org design, continuous improvement

Program Administration Strategy, Change Management, Process Improvement (Lean), Project management, metrics, training

Strategic change & improvement strategy, project management, change management, continuous improvement

Strategic execution project management, change management, strategy, analytics, performance improvement

Transformation strategy and architecture, epmo, customer experience, business capability

Transformational innovation, change management , collaboration , communication, strategic planning

Unnamed PMO, Innovation, Strategy and Planning, Communications