quality assurance

The Cooperativeadvancing theeffective use oftechnology inhigher education

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WCET Professional Development Webcast

Series: Fall 2006

Quality Assurance in Distance Education: Who Sets the Standards? ●

directed by Pat Sheaproduced by WCET

ALL RIGHTS RESERVED

Made possible in part by the generous support of WCET member

www.wcet.info

Quality starts with design

Audience

Learning outcomes

Learning objectives

Assessment strategy

Communication strategy

Michael Anderson

Quality takes planning

Principles of Good Practice Self-study; signatures; SACS

Copyright training (online)

Instructional Design course (online)

Faculty Development workshop

Just-in-time videoconferences

Posters, emails, portal announcements

Course Design community blog

Michael Anderson

Quality takes time

Michael Anderson

Quality is a process

Checkpoint 1 Syllabus

Checkpoint 2 Macintosh OS 10/Safari

Copyediting

Technical Review Both external

Final Check UTTC

Michael Anderson

Quality requires feedback

Reviewing reviewers Faculty/staff feedback

Help desk tickets (students) Match to reviews

Post-course surveys Student comments

OCEP/MITE project

Online peer evaluation

Michael Anderson

One possible evaluation rubric

Michael Anderson

As Data Sources (Courses) Increase

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20

40

60

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100

120

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SP00 FA00 SP01 FA01 SP02 FA02 SP03 FA03 SP04 FA04 SP05 FA05 SP06 FA06 SP07

Quality Results Should Improve

*Help Desk tickets as a percent of courses

Student negative comments as a percent of evaluations

* Technical issues in courses