quality consulting adaptive processes overview be with the best. an iso 9001:2008 certified company...
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Quality Consulting
Adaptive Processes OverviewBe with the Best.
An ISO 9001:2008 Certified Company
A NASSCOM Member Company
www.AdaptiveProcesses.com
Quality Consulting
About Adaptive Processes Mission: “To improve governance, risk
and compliance management practices in cost-effective and timely manner”
100+ person-years consulting experience in management systems (quality and information security) and process improvements
ISO 9001:2008 certified from DNV GRCPerfect – Enterprise Governance,
Risk and Compliance Management system for rapid and cost effective process implementation
25+ certifications in ISO 9001, 27001, 20000, CMMI, HIPAA, Six Sigma
100+ clients across the globe - US, Singapore, France, Thailand, Costarica, India
Member of NASSCOM Endorsed education provider for IIBA,
Canada 100% key client repeat rate
© Adaptive Processes
2Be with the Best.
Quality Consulting
Our Guiding Values• Commitment to Client
success• Spirit of Collaboration• Personalized Attention• Cost effective products
and services• Continual improvement
of Client and Adaptive capabilities
• Long term approach to relationships
© Adaptive Processes
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Quality Consulting
Few of the World’s Firsts• World’s first Data base
driven Quality
Management System• World’s first Integrated
Data Management System
for Quality, Information
Security, Project
Governance, Risk and
Compliance for ISO 9001,
ISO 27001, CMMI, ISO
20000, BS 25999, HIPAA• World’s first Video Based
Management System• Multiple patents filed© Adaptive Processes
4Be with the Best.
Quality Consulting
Adaptive solutions catalogue
SW Standards - CMMI, AgileISO 9001, PMBoK
Business AnalysisConsulting and Training
Enterprise Risk and Continuity Management (ISO 27001, PCI-DSS, BS25999, SoX, HiPAA, COSO)
Performance Enhancement Consulting (BPR and Six Sigma)
Training, Auditing, eLearning
Metrics Based Improvement Remote Process Assurance
Program Management Office
Process Automation and Reengineering
Process Definition
ISO Certifications(ISO 9001, ISO 27001, ISO 20000)
SQA and Process Assurance Services
GRCPerfect10+ eLearnings
ISO 9001, 27001, Audit..
Adaptive Toolkits
QMS, ISMS, ITSM, BCMS
Supporting Infrastructure
© Adaptive Processes
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Quality Consulting
Process Definition Services
• Systems based on organizational needs
• Practical approach to solve a business need
• Integrated Quality, Security, HR Management Systems
• Simplicity leads to better usage
• Blended learning for management systems
© Adaptive Processes
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Client Business Excellence Model
Client QMSClient Best Practices
Adaptive Experiences
Quality Consulting
Adaptive training services
• 100+ workshops conducted in India and Abroad (USA, France, Costarica, Thailand etc.)
• Entire spectrum of trainings in quality and information security management
• Extremely good feedback ratings
© Adaptive Processes
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Quality Consulting
Adaptive Video Based Quality Management System• In most organizations, most
processes are not complied with as most users do not understand the QMS
• Most QMSs are large volume of text which is not very interesting for users
• Adaptive introduced World’s First Video Based QMS to over come the short-comings of the traditional QMS
• In VQMS, critical processes and templates are explained through video demonstrations
• Advantages• Better understanding of
processes• Better compliance• Better productivity
Please click to see a demo of VQMS
© Adaptive Processes
8Be with the Best.
Quality Consulting
Adaptive eLearnings• Current eLearnings available
for– Business analysis– ISO 9001– ISO 27001– ISO 20000– CMMI– Agile and Scrum– QMS Internal Audit– BS 25999– Configuration Management
• Web-based eLearning• Has built in quizzes to test
understanding• Provided as complementary
product with GRCPerfect• Customized trainings can be
provided for organizational specific needs
© Adaptive Processes
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Quality Consulting
GRCPerfect – Enterprise Governance, Risk and Compliance Solution
• Project Governance - Project Planning and Tracking including Schedule, Defect, Estimation, Timesheet, Risk, Issue, Change Requests etc.
• Risk Management as per ISO 27001 and CMMI
• Audit and vendor management• 40+ mandatory data management
modules required for above frameworks
• Complete process definition for above frameworks
• Data control with complete role based permissions
• Dashboards, Automated Status, Metrics and various analysis reports generation
• Built on .Net / SQL Server• Available in SAAS mode• Server based licensing• Open code option
© Adaptive Processes
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Quality Consulting
Adaptive implementation methodology
Proven with more than 25+ successful project implementations.
© Adaptive Processes
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Quality Consulting
Illustrious list of Clients• World’s No. 1 Paint
Manufacturer• World’s No.1 professional
audio company• World’s No.1 Elevator
Company• World’s top 3 insurance
organization• World’s 2nd largest
management system auditing firm
• 2 of 3 India’s top industrial houses
• India’s top 3 IT services organization
• Europe’s top 3 IT services firm
• USA’s largest insurance brokerage firm
• Israel’s largest IT services firm
© Adaptive Processes
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Quality Consulting© Adaptive Processes Consulting
Experience World Class Processes! 13
Our esteemed clients….
Quality Consulting© Adaptive Processes Consulting
Experience World Class Processes! 14
Our esteemed clients….
Quality Consulting
Participants who have benefited from our Workshops are from
© Adaptive Processes
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Quality Consulting
Adaptive advantages -End to end process services• Minimum 3 months of time and
50% of cost savings over traditional methods of process definition and implementation
• Comprehensive process definition and implementation system (GRCPerfect)
• Consulting and training services in ISO 9001, ISO 27001, ISO 20000, CMMI, Agile, BS 25999
• eLearning products for continuous learning
• Process sustenance and process assurance services
• Process improvement using Six Sigma methodology
• Matured implementation methodology
© Adaptive Processes
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Quality Consulting
Client testimonials• I find it very easy to do business with you. Thank you for
the contribution to our system. We have a great and open working relationship. We really respect your contributions in helping our organization.
– Puneet Chaddha (Head-Delivery, Ness Technologies)• Adaptive has been prompt and fast in responding to our
requirement. I am extremely happy with their people competence, and range of service provided. Adaptive would be my obvious choice for any of our process needs. I would recommend this team to my circle.– Santosh Kumar (Head-Quality, Infinite Computer Solutions)
• I have found Adaptive to be very professional and committed. Adaptive has a very good and sound grounding in terms of producing good software applications for Project Management and for QMS.
– Muktesh Murthy, Head IT Global Delivery at Sigma Aldrich• Excellent workshop and a faculty with deep knowledge.
– Manoj Nair• Process Manager - Ma Foi © Adaptive
Processes17Be with the Best.
Quality Consulting
Adaptive ExperiencesBFSI Segment
Quality Consulting
ING LifeING Life is a leading life insurance service provider in India. Challenges facedING Life has challenges in term of processes not been defined for certain areas, defined in multiple formats and has not been highly effectively used.Adaptive’s solutionsAdaptive is helping ING Life to define processes in areas such as product development, marketing, corporate services, sales, strategies, legal, compliance, anti-fraud, risk management, and IT.
© Adaptive Processes
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Quality Consulting
Bharti-AXA General Insurance (BAGI)BAGI is a joint venture between AXA world-wide and Bharti Group of India to provide property and gratuity health insurance in India.Challenges facedDelayed projects and poor quality of deliverablesAdaptive’s solutionsAs part of their engagement Adaptive developed the QMS for BAGI which is currently used by countries such as India, Singapore, Malaysia, China, Bahrain and HongKong. Adaptive also set-up the PMO office for BAGI.
© Adaptive Processes
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Quality Consulting
MetlifeMetlife is one of the worlds leading life and general insurance company world-wide. Challenges facedDuring the pre-audit, Metlife received many non-conformities with respect to ISO 27001.Adaptive’s servicesAdaptive conducted comprehensive information security audit based on ISO27001 and provided improvement suggestion to MetLife which was implemented.
MetLife is successfully certified for ISO 27001.
© Adaptive Processes
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Quality Consulting
AXA Group Solutions
About the clientAXA Group Solution is subsidies of AXA worldwide which is among World’s top three insurances providers.About the challenge facedAXAGS support AXA worldwide in their software operation and it wanted to certified for CMMI Level 3.Adaptive’s solutions Adaptive helps in setting up the QMS conducting information process audit and establishing matrix programs for AXA GS.Now AXAGS successfully assed at CMMI Level 3 for development.
© Adaptive Processes
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Quality Consulting
Arthur J Gallagher (AJG)Arthur J. Gallagher (AJG) is USA’s largest insurance brokerage firms with turnover more than 2 billion dollar.Challenge facedAJG has India operation in Bangalore and Pune. It needs it’s Bangalore center to be certified ISO 27001.Adaptive’s solutionsAdaptive is helping AJG to implement ISO 27001 and it is likely to be completed in next one quarter.© Adaptive Processes
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Quality Consulting
Crossdomain (CD)CD is a leading insurance back office and payroll services provider of India.Challenge facedConfidence on the organization’s ability to manage information security and disaster preparedness was low.Adaptive’s SolutionsAdaptive helped CD to get certified for ISO 27001 and HIPAA. CD’s BCP has also been audited by it’s client, AJG.CD uses Adaptive GRCPerfect, the Enterprise Governance, Risk and Compliance management system for managing ISMS related activities.
© Adaptive Processes
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Quality Consulting
SLK Global BPOSLK Global BPO is leading insurance back office provider with operations in Bangalore, Pune and Kolhapur. Challenge facedSLK Global BPO has mandatory to implement an information security awareness system for all his employee across three location.Adaptive’s solutionsAdaptive help SLK Global BPO to deign an information security training program and conducted 42 sessions covering 900 employees in all 3 locations.
© Adaptive Processes
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Quality Consulting
Thank you for providing us an opportunity to present ourselves to you.
Hoping for a long mutually rewarding relationship.
Our contact detailsEmail: Info@AdaptiveProcesses.com
Cell: +91.9880.64.7936 / +91.9343.79.4800#51, 3rd Cross, Church Street
Koramangala 6th Block Annex, Bangalore – 560095www.AdaptiveProcesses.com
Blog: www.AdaptiveProcesses.BlogSpot.comLinkedIn : http://www.linkedin.com/company/adaptive-processes/
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