queen's comm231 - products and brands team presentation

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A short presentation given in October of 2010 to Queen's Comm231 class.

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Product + Brand Strategy

Product + Brand

Product + Brand

Annual revenue: $500 millionValue: $1.7 billion

Leafs Value: $470 million (#1 in NHL)Raptors: $386 million

Toronto FC: $100 million)

Product + Brand

Leafs • No Cup since 1967 • Longest cup drought in NHL

Raptors• 15 years, 1 playoff series win

Toronto FC• 4 years • No playoffs• 4 coaches fired

Product + Brand

“MLSE wins on the balance sheet and loses on the fields of play” – Globe and Mail

Product + Brand

Rob Hartley

Sir Ian Blake

Martina Corbella

Fifi Falaschi Paisley McRae

Ted Lee

PRODUCTS + BRANDINGFriday, October 15, 2010

Product + Brand

The RundownProduct

Classification + Characteristics

Branding

Product + Brand

What is a product?

Product + Brand

Tangible Goods

Product + Brand

Services

Ex. Insurance Companies

Product + Brand

Combination: Good + Service

Product + Brand

What can be marketed?

Product + Brand

Organizations

Product + Brand

Places

Product + Brand

PeoplePeople

Product + Brand

Ideas & BehavioursIdeas + Behaviours

Product + Brand

So, what can be marketed?

Everything.

Product + Brand

Product LevelsProduct Levels

Product + Brand

Product + Brand

The XBOX 360

Product Classifications

Product + Brand

Consumer Products

Convenience Products Shopping Products

Consumer Products

Product + Brand

Consumer Products

Convenience Products Shopping Products

Consumer Products

Product + Brand

Consumer Products

Specialty products Unsought products

Consumer Products

Product + Brand

Consumer Products

Specialty products Unsought products

Consumer Products

Product + Brand

Industrial Products

4) Services

1) Materials and Parts 2) Capital items

Industrial Products

3) Supplies

Product + Brand

Industrial Products

Supplies

Services

Materials and Parts Capital items

Industrial Products

Supplies

Product + Brand

Product Decisions

Product + Brand

Product AttributesProduct Attributes

Quality

Performance

Conformance

Product + Brand

Product Attributes

Features

+

Design

Product Attributes

Product + Brand

Product Support ServicesProduct Support Services

Product + Brand

Product Line DecisionsProduct Line Decisions

Product + Brand

Product mix decisions

Width Length

Depth

Product Mix Decisions

Product + Brand

Product mix decisionsConsistency

Product + Brand

Brand Strategy + Management

Product + Brand

Word Association

Product + Brand

Word Association

Product + Brand

Word Association

Product + Brand

Word Association

Product + Brand

Word Association

Product + Brand

Brands that invoke emotion

Brands are intangible yet they invoke strong feelings

Product + Brand

Brands to Products

Product + Brand

Brand ExampleLet me Google that for

you.

Don’t tell me you forgot to Tivo The Office!

Skype me!

Fedex it!

Xerox it!

Brands to Verbs

Product + Brand

What can be branded?

Product + Brand

Everything.

Product + Brand

Vs.

Brand Equity

Product + Brand

Brands as Tribes

• Seth Godin• Consumers look for leaders

– Naturally we suck at making decision– Brands help make this decision

Companies as Tribes

Product + Brand

• Zappos – customer service – giving a damn• TD – access – open late• Old Spice

Brand AttributesBrand Attributes

Product + Brand

Manufactures BrandManufactures Brand

Product + Brand

Private Brands

• Sears

Private Brands

Product + Brand

LicensingLicensing

Product + Brand

Co-branding

Product + Brand

Brand Extension

Product + Brand

Multi Brands

Product + Brand

Ongoing brand managementThe Gap Re-do

Engaging your audience and customer 80/20 rule Customers

On Going Brand Management

Product + Brand

Q & A

Product + Brand

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