raj kher, alastair campbell, corporate business managers, texthelp

empowering patients &

enabling healthcare staff

Raj Kher & Alastair Campbell

10 February 2015

agenda

patient empowerment

● support and information to vulnerable groups

● access to online health services for all

● cost effective delivery of online services

● social inclusion and personal empowerment

● promoting digital inclusion and removing barriers

● the importance of digital literacy1/2

agenda

supporting NHS staff

● motivating staff to overcome literacy and communication

challenges

● increasing accuracy and productivity

● creating inclusive access to digital services

● promoting equality and inclusion for all

2/2

from literacy to life

partners

millions of citizens in need of help

12,000,000 in UK

don’t have

basic online skills

10,170,000 population of

Scotland, Wales,

Northern Ireland

30% of doctors and 40% of nursing staff speak

English as a second language

Source: History & Policy

the divide is widening

divide widening

harder to find

and get jobs

Pay higher prices for goods &

services that are offline

Unequal access to public services

that are increasingly moving online

digital inclusion matters to everyone

overcoming the barriers

assistive technology can help

screen readers screen magnifiers text readers

negative correlation with

disability and earning power

people who need assistive

technology cannot afford it=

higher proportion of disabled

people among lower socio-

economic groups

people who cannot afford

assistive technology are

more likely to need it=

social business model

unique technology –

customised for you

free at the point of use

from literacy to life

we’ll take care of the tough stuff

boosting digital skills

engagement and achievement

introducing browsealoud

browsealoud

hover highlighting

text selection

translator

MP3 maker

text magnification

screen mask

web page simplifier

customisable settings

dual colour highlighting

browsealoud demo

why browsealoud• helps remove barriers to digital inclusion

• promotes social inclusion and personal empowerment

• provides support and information to vulnerable groups

• fully scalable

• works on all common platforms: pc’s, mac’s, tablets, smartphones

• reduces costs

in person phone post online

SOCITM £14.00 £5.00 n/a £0.17

PWC £10.53 £3.39 £12.10 £0.08

99% savings

interaction

cost:

introducing read&write

30% of doctors and 40% of nursing staff speak

English as a second language

Source: History & Policy

read&write

empowers NHS staff

to overcome literacy and language challenges

● minimises time spent reading and understanding

● ensures written work is free from spelling errors

read&write

empowers NHS staff

to overcome literacy and language challenges

● increases productivity

● efficient and effective method of information gathering

● reduces visual stress and fatigue from reading

read&write demo

empowering patients

to take control of their own healthcare

engaging NHS staff

to deliver a truly world class service

learn more by visiting us on stand #2

Raj Kher Alastair Campbell

Corporate Business

Manager

Corporate Business

Manager

tel: +44 (0) 28 9442 8105

email: corporate@texthelp.com

web: www.texthelp.com

twitter: #TexthelpWork