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RE/MAXBenefits and Services

Presentation

RE/MAX International

Objectives

Real Estate Market History of RE/MAX RE/MAX Network RE/MAX Benefits & Services RE/MAX Education & Training RE/MAX Technology RE/MAX Advertising RE/MAX Community Citizenship

RE/MAX International

State of the Industry

Sub-primeMortgagesHarder to qualifyExcess inventory

Re-salesBuildersForeclosures

RE/MAX International

RE/MAX Customers

RepeatReferralSign call Internet leadAdvertising

RE/MAX International

Buyer’s Market

ListingsRight priceTime frameMotivated sellersCommission rateStaging

FIRE sellers!

RE/MAX International

History ofHistory of

RE/MAX International

History of RE/MAX

Dave & Gail LinigerCommitted to a better

way for sales associatesFounded in 1973 by

REALTORS forREALTORS

RE/MAX International

What’s in a Name?

Real Estate / MAXimums

==

RE/MAX International

1978Albuquerque90+ balloons

The Hot-Air Balloon

RE/MAX International

Premier Market Presence

Premier brand name awarenessPremier market sharePremier quality professionalsPremier customer satisfactionPremier web presencePremier community citizenship

RE/MAX International

RE/MAX Presence

100,000+ RE/MAX Associates7,000+ Offices65 Countries

RE/MAX International

Top Franchises for 2007

#10 RE/MAX#1 in Real Estate

RE/MAX International

RE/MAX Florida Region

250 Offices5,000+ Agents

RE/MAX International

RE/MAX Growth

More agentsMore yard signsMore national advertising fundsMore market shareMore referralsMore business

RE/MAX International

Everybody Wins

Story of RE/MAXPublished in 2004RE/MAX Comparison with

other companiesNew York & Barnes & Noble

best-seller

RE/MAX International

NetworkNetwork

RE/MAX International

RE/MAX #1 in………

Total Worldwide TransactionsTotal Worldwide VolumeOverall Agent ExperienceAgents with DesignationsU.S. Market Share – 17%

RE/MAX International

Premier Quality Agents

$130,117

$49,300

The Rest

AverageIncome forReal EstateAssociates

RE/MAX International

Agent Experience

13.8

9 Industry AverageIndustry Average

RE/MAX International

Designations

RE/MAX International

Designations

RE/MAX International

RE/MAX International

Benefits andBenefits andServicesServices

RE/MAX International

Over 100,000 associates to choose from

Negotiate your own fees

No referral fees to RE/MAX International

Online referral form

Best Referral System inReal Estate

RE/MAX International

Associate Insurance

Major MedicalDentalShort TermMedicare Supplemental

insurance

RE/MAX International

Luxury Property Program

Affluent buyers/sellersProperty qualifies, not the

agentCLHMSAdvertisingMarketing materials

RE/MAX International

Luxury Advertising

RE/MAX International

RE/MAX CommercialRE/MAX Commercial

#1 Real Estate Company - Google$13 billion in volumeCCIM designeesMost of any network

RE/MAX International

March 2-5, 2009 – Las Vegas

Convention

RE/MAX International

Awards & Recognition

Club AwardsExecutive Club: $50,000 - $99,999100% Club: $100,000 - $249,999Platinum Club: $250,000 - $499,999Chairman’s Award: $500,000 - $999,999Diamond Award: $1 million+

Career AwardsHall of FameLifetime AchievementCircle of Legends

RE/MAX International

Icon in the Industry

For the second year in a row, RE/MAX has been rankedamong the Top 200 Brands by Advertising Age magazine

RE/MAX International

Education &Education &TrainingTraining

RE/MAX International

RE/MAX University

The more you learn, the more you earn!BroadcastTraining on DemandClassroom

RE/MAX International

On Demand Content

Agent Training onDemand (ATOD)

Management Training onDemand (MTOD)

PodcastsAudio & Video

RE/MAX International

1. Buyer’s Market

RE/MAX International

RE/MAX Satellite Network

RE/MAX T.V.Dish network4 hours/day, 5 days/wkDesignationsCoaching Hall of Fame – primetime

RE/MAX International

New for 2008!

RE/MAX International

Town Hall Meetings

NationalApril 14th

LocalRegional VoiceMay 14

FloridaFloridaFlorida

RE/MAX International

Intensive Education

100 Days to GreatnessAvg 6 transactions

Ultimate Agent$100k to $500k

RE/MAX International

TechnologyTechnology

RE/MAX International

RE/MAX Technology

“The future of the real estate business lies intechnically adept real estate agents. Consumersare ready for it, and as always, we intend to bethe leaders in providing our members the tools

to offer the highest quality services to theirbuyers and sellers.”

–Dave LinigerChairman of the Board and Co-Founder

RE/MAX International, Inc.z

RE/MAX International

Design CenterLeadStreetRE/MAX University

Custom Technology ToolsCustom Technology Tools

remax.comMainstreet

joinremax.com

RE/MAX International

What does RE/MAX have

RE/MAX Technology Suiteremax.com

MainstreetRU (RE/MAX University)ATOD (Agent Training on Demand)RSN

TechnologyLeadStreetDesign Center

RE/MAX International

RE/MAX International

RE/MAX International

RE/MAX International

Mainstreet Agent Profile

Enhance your information

Add your professional photo Add listing websites, personal websites,

etc.

Add/change designations

Add additional Service Areas

Add Civic activities, hobbies, etc.This is how consumers and other remax affiliates are using to Find an Agent

RE/MAX International

Agent/Office Profile Page

Enhance your informationOnline via MainstreetNo Cost

Add your professional photo Add listing websites, personal

websites, etc. Add/change designations Add additional Service Areas Add Civic activities, hobbies,

etc.Mainstreet

BE

FO

RE

AF

TE

R

RE/MAX International

RE/MAX International

RE/MAX International

LeadStreet Stats

# of Live MLSs:

Total Listings available:

% of total US listings:

537

4.6M

90%

RE/MAX International

How to Accept Leads

LeadStreet (sample)

Email (sample)

PDACell phone (text message only)

RE/MAX International

RE/MAX International

How to Accept Leads

LeadStreet (sample)

Email (sample)

PDACell phone (text message only)

RE/MAX International

RE/MAX International

RE/MAX International

What does theconsumer want?

LeadStreet/Contact Record/ActivityTab – (view)

LeadStreet/Contact Record/ListingTab – (view)

RE/MAX International

Viewing Contacts -Activities

RE/MAX International

What does theconsumer want?

LeadStreet/Contact Record/ActivityTab – (view)

LeadStreet/Contact Record/ListingTab – (view)

RE/MAX International

Contacts: Listing Tab

Albuquerque

RE/MAX International

What can you do?

Send the contact an email fromLeadStreet

Put them on a Drip Campaign(view)

Add your client base to LeadStreetEnhance your Listings in LeadStreet

RE/MAX International

Internet Consumers

General Facts:General Facts: Spend 30 minutes searching

for a product/service Visit 5 different company web-sites Complete 3 inquiry forms

(lead forms) 90% of Internet buyers are “very satisfied” when contacted the same

day as submitting an online inquiry

From LeadQual study

RE/MAX International

Contacts: Campaign Tab

RE/MAX International

Your Mainstreet Username.remax.com

Rmcnicholas.remax.com

Youhavethe

abilityto addpages,links,anddatahowyou

see fit

RE/MAX International

Design Center

RE/MAX International

Design Center

Flyers & BrochuresProperty CardsPostcardsWeb CommercialsSlideshowsAnd Much More

RE/MAX International

Flyers

RE/MAX International

Postcards

RE/MAX International

Multimedia

Slideshow Tours:Long Beach, CA Slideshow

Web Commercials:RecruitingReal listingSB Home

eCards:New Home eCardHoliday eCard

Virtual ToursListing

RE/MAX International

AdvertisingAdvertisingand Trademark/Graphicand Trademark/Graphic

StandardsStandards

RE/MAX International

Advertising Goals

Create “Top of Mind” awarenessReach target audienceReinforce excellence

RE/MAX International

Advertising Strategy

Four tiered approachNational AdvertisingRegional AdvertisingOffice Advertising/MarketingIndividual Agent Advertising/Marketing

RE/MAX International

Consumer Viewing Trends

TV- 30 hours per week (+5%) Radio- 18.8 hours per week (+4%) Newspapers- 3.2 hours per week (-7%)Magazines-2.3 hours per week (-11%) Internet-3.7 hours per week (+75%) Home Video-1.5 hours per week (+75%) Video games- 1.6 hours per week (+25%)

RE/MAX International

Share of Voice – T.V.

4%4%

8%9%

48%

26%

0% 0%0

500

1000

1500

2000

2500

3000

3500

4000

4500

RE/MAXRE/MAX C21 PRUDENTIAL CBANKER GMAC ERA REALTYEXECS

KELLERWILLIAMS

Adu

lt25

-54

GR

P's

RE/MAX International

National Television AdvertisingNational Television Advertising

Primetime

Early Morning

Evening News

Cable

Hispanic TelevisionUnivision, Telefutura, Telemundo

RE/MAX International

National Print AdvertisingNational Print Advertising

RE/MAX International

National Radio AdvertisingNational Radio Advertising

RE/MAX International

Internet AdvertisingInternet Advertising

Optimizing natural, organicsearch by focused keywordsand copy

Implemented Paid search inMarch with popular searchengines such as Google,Yahoo, & MSN

Launched new commercialswith focus on remax.com

RE/MAX International

Regional Ad Fund DMAs Prioritization of spending Current Ad Fund fee:

$125$40 National$5 Creative & Promotional$1 Reserve$79 Local

RE/MAX International

Sports Marketing

17,000 Competitors46 countries

National Television – ESPN20 hours

International TelevisionEurope, Japan, Canada

RE/MAX International

Sports Marketing

200 Race Tracks26 states

National Television –SPEED Channel

RE/MAX Wins EveryWeek

RE/MAX International

RE/MAX Trademarks

RE/MAX International

Slogans

“Above the Crowd” “The Real Estate Leaders” “Outstanding Agents…Outstanding Results”

RE/MAX International

Premier CommunityPremier CommunityCitizenshipCitizenship

RE/MAX International

Children’s Miracle Network

$70 million raised for Children’s Miracle NetworkFlorida was a leader

Efforts raised by:Miracle home programHonor card programMiracle office programMiracle home yard sign ridersOnline donation capabilitiesNew Ad Spot

New

RE/MAX International

Komen for the CureKomen for the Cure

Co-sponsor of Survivor RecognitionProgram

Race for the Cure has raised more than$240 Million for research since 1982

Sold for the Cure

Download marketing materials

New

RE/MAX International

“Nobody sells more real estate than…”

RE/MAX International

Thank you!

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