secclibraries, they are a changin':delivering library services in a web 2.0 world!

Susan KniselyOnline Services LibrarianNebraska Library CommissionSECC All Campus In-Service Day, 4 September 2009

http://www.flickr.com/photos/johnmueller/2109197876/

http://www.flickr.com/photos/seven13avenue/2381588471/

• Web publishing required knowledge of html coding

• One-way flow of information (read-only)• Static web pages• Made the user come to us (our web site, our

library, our reference desk)• Email

• Anyone can easily publish content to the web!• Read/Write– Comments– Recommendations– Tagging– Sharing– Collective intelligence (Wikipedia)

• Networking (profiles, friends, sharing)• RSS feeds (allow users to aggregate content where

they want it)• Going where the users are (chat/IM, Facebook, etc.)

*Not all social services have all features

• Blogs• Twitter• Facebook• YouTube• Delicious• Chat/IM/Text

• Flickr• Wikis• Slideshare• LibraryThing• Amazon.com• WorldCat.org!

* Many of these sites interact with each other, making it easy to share content from one service with your friends/followers on another service!

Experiment and give up “the culture of perfect!”

(This means play and take chances!)

• NLC 2.0http://www.nlc.state.ne.us/service/index.html

• Nebraska Learns 2.0http://nelearns.blogspot.com

• NCompass blog• Firefly (Lincoln City Libraries Director's Blog)• Alliance Public Library Blog• Columbus Teen Reads

• NCompass blog• Firefly (Lincoln City Libraries Director's Blog)• Alliance Public Library Blog• Columbus Teen Reads

RSS feeds alert you when new content is added to a blog, web page, news site, or other web service, without you having to visit the host site. (e.g. NLC RSS Feeds)

Users can subscribe to RSS feeds via a web-based aggregator or reader, such as:– Bloglines– Google Reader

• NLC_Reference and NLC_News• Lincoln City Libraries• Metropolitan Community College• Grand Rapids Public Library• Hashtags (#LNK, #UNL)• Are people talking about you on Twitter?– search.twitter.com to find out!

• Lincoln City Libraries• Hastings College – Perkins Library– Staff on Facebook– I Recline on Couches... (Facebook Group)

• Southeast Community College (Facebook Group)

• Hastings College Perkins Library• LDFargoLibrary – in Lake Mills, WI• Metropolitan Community College

• NLC Ask A Librarian• AskLCL• UNO Criss Library

• NLC Ask A Librarian• AskLCL• UNO Criss Library

• Social Bookmarking Site • Save – Tag – Group – Share – Subscribe• NLC_Reference• http://delicious.com/nlcsusan/SECC2.0 - Links

from this presentation

• Tagging• Sharing• Creative Commons

"Computer Literate" wrote to you, saying she doesn't have the time for or interest in Facebook.

Recently I received several Facebook invitations from my grandchildren and great-grandchildren.

Most of them never take time to send me an e-mail.

So far I don't know my way around the site, and I don't know how to post a picture.

But if this is what it takes to keep in touch with my family, I'll start "writing on their walls." I want them all to know me. I'm 88. -- Computer Granny

Dear Amy, August 30, 2009