services & capabilities · vour capabilities go far beyond what you will ever need. our oath to...

GreggWolfe-Principal

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SERVICES &CAPABILITIES

WhyTopCompaniesChooseKaplanLeaman &Wolfe

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TheMostQualifiedCourt

Reporters

TranscriptsofImpeccable

Quality

Competitive,Transparent

Pricing

OurOathtoClient

Service

OurDepthofExperience

inYourWorld

TheMostQualifiedCourtReporters

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“Weworkonlywiththemostqualified,mostprofessionalandmostcommittedprofessionals inthecourtreporting

business.”

vTalentandprecisionvEquippedwiththelatesttechnology

vAnsweringtohigheststandardsofprofessionalism

vScreenednotjustforskill,butforattitude,reliabilityandappearance

TrackRecord

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v Firmestablishedin1981(37years)v HeadquartersinPhiladelphiawithatrulyglobalreachv Allreportersskilledinservingtechnical,verticalindustriesv Customizedsolutionsbuiltforclientsacrossindustry,

specialtyareasv Wemeeteveryclientrequest,everytimev Westriveforcontinuousimprovementacrossourentire

team

DeepExperience

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vHaveworkedwithhundredsofclientsnationwide

vProvidefullspectrumofcourtreporting&litigation-supportservicesvDepositionsvHearingsvArbitrationsvLiveevents

vOurcapabilitiesgofarbeyondwhatyouwilleverneed

OurOathtoClientService

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v24/7online&telephonicscheduling

vAlwaysfriendly,alwaysresponsivevYoururgencybecomesouremergency

vEnd-to-endfollowthroughwithbookings

vFlexibilityandreachtoaccommodatealmostanyrequest

“Whenrequestsbecomemorecomplexandurgent,ouroathtocustomerserviceshines

brightest.”

MajorLawFirms

InsuranceCarriers

Corporations

GovernmentalAgencies

ThirdPartyAdministrators

“Allinall,wewouldrecommendKaplan,Leaman&Wolfetoanycolleaguewhoisinneedofareliable, friendly,customerservice-drivenlitigationsupportcompany.”

- ScottM.Signorino,Paralegal

“Yourstaffisalwayscourteous,andmostimportantly,Ineverhavetobeconcernedaboutanydetailordoanythingmorethanpreparemyselfforthedeposition. Yourstafftakescareoftherest.”

- RichardAbraham,Esquire

OurClientele…

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NationwideCoverage

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vCanmeetanyclientneed,anywhereontheplanet

vSecure,onlineschedulingvConsistentqualityandservice,nomatterwhereyou’relocated

vStreamlined,integratedproduction

Reporting&Analytics

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vMonthlyactivityreportsvCustomizedtoyourneedsvActivities,depositionsscheduledvDetailedcostsavingsasneeded(sixmonths,quarterly,annual)

vBystateorlocalityvAnalyticstomatchyourrequestsvRegularsuggestionsonhowtolowercosts,addefficiency

Billing

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vOnlinesystemintegrateswithanyclientplatform

vClear,straightforwardinvoices(nosurprises)vAncillarychargesonlyasagreedwithclient

vDeepexperienceinmanagingnationalanddifferentialpricingbystate/locality

ManagingCosts

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vFixedpageratesbystatevFixedvideographyfeesasrequestedvNosurprisesonancillarycharges(whatyouseeiswhatyouget)

vVolumediscountsvMulti-partydiscountsvComplimentaryfirstcopyforclientwhenitistheschedulingparty

vRealtime,daily,overnightatfixed,agreed-uponcostvNocostforuseoflaptopsforrealtime

vNominimumtranscriptfee

Technology

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vSecureonlinescheduling,transcriptrepositoryforallparties

vAllreportersvettedtomeethighestprofessionalstandards

vEquippednotjusttounderstandtechnology,buthowtoapplytechnologyforclientbenefit

vCanofferremoterealtime toclientsanywhereglobally

Security

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vWorkwithclientsthatrequirehighestlevelsofsecurity

vServerandallsystemsencryptedtoensurecompliancewithanystandardofprivacy,confidentiality

vReporterstrainedtoadheretouniqueprivacyneedsofclients

vAccustomedtoadjustingtoclients’uniquerequests

Competitive,TransparentPricing

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vNotalwaysthecheapest,butalwaysthebestvalue

vNosurprisesoninvoicesvClearline-itemexplanationofcharges

vBillingsystemandinvoicingcustomizedtoyourneeds“Thereisacostforvalue,butwithKLWthatwon’t

comewithacompromisetotransparency, clarityandfullaccountabilityinourpricingandbilling

practices.”

TranscriptsofImpeccableQuality

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vStrictmulti-layerqualitycontroltopreventmistakes

vUnderstandingofandadherencetorulesandregulationsinprevailingjurisdictions

vWhenwesay“deadline,”wemeanitvExpedites,dailies,orrealtime?JustaskvNochargeforlaptops,tabletswithrealtime

“Weprideourselvesnotjustonourabilitytoprovideahigh-quality transcript,buttodoso

onatimelinethatmatchesyourneeds.”

OurDepthofExperienceinYourWorld

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vWorld-classexperienceacrossallphasesofdiscovery,depositions,trials,hearings,arbitrationsandtrials

vAnextensionofyourteam,somethingwenevertakeforgranted

vCultivatingarelationship,notjustatransaction

“There’sacosttoworkingwiththebestreporters.There’sacosttosupplying thehighestquality

transcripts.But,atKLW,weknowthatinvestinginourpeopleandourprocessesisthebestwayto

buildatrustedrelationshipwithclients.”

Best-in-Class|CourtReporting&LitigationSupportPartner

Engendersconfidenceinalllegalproceedings

Respondsexpeditiouslyto

allinquiries

Proactivelyanticipatesallyourneeds

Createsgreatvalueateveryturn

Executesataveryhighlevel

everyday

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OneWayVideoStreams• Studyawitnesswithoutbeingseen

TwoWayVideoStreams• Bevisibletothewitnessandotherparties

Teleconferencing• Nomicrophonenecessary

LiveLitigation:It’sBetterthanBeingThere

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•Instantlyuploadanddownloaddocuments,videos,audiofilesandpicturestosharewithallinvolvedparties

DocumentSharing

•Securely shareprivatethoughtswithyourteamorchatone-on-onewithindividualsnomatterwheretheyarelocated

Group&PrivateChat

•AttendfromanyPC,Mac,iPad,KindleFireorAndroidEnabledSmartphone/Tablet

100%Web-Based

LiveLitigation:It’sBetterthanBeingThere

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TrialSupport

Wemanagetheprocessingofthedigitaltrialdatabase,ensuringallrelevantexhibitsarereadilyavailableattrial.

Workwithattorneysand/orexpertstodevelopdemonstrativeexhibits foropenings/closingsandexperttestimony

Configureandtestallcourtroompresentationequipment priortotrial

Preparewitnesses byreviewingexhibitswiththemtosimulateacourtroomexperience

Sitinthe“hot-seat”incourttooperatepresentationsoftwareatthedirectionoftheattorneys

Provideanobjectiveperspective,asecondsetofeyes, andasoundingboardforattorneysinthemidstoftrial

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Animation3Danimationbreathes life

intoexpertreports, drawings,photosandoperativereports.

PreViewAcompellingwayto

demonstratecomplexideasthrough viewing3Dobjects

interactively.

InteractiveInteractivegraphicstofitanysubjectmattertopresentcomplexandsimpleideas.

TimelinesAneffectivewayforthe

audienceto“see”eventsunfold.

MedicalIllustrations

Medicalillustratorseliminatecomplexitybycreatingcompellingexhibits.

TrialSupportGraphics&Animation

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Noadditionalcosttoyou,oryourclientsReportsinclude,butarenotlimitedto…

KLWCostContainmentProgram

LawFirmOffice

Attorney

Location

CaseName,Dateof

DepositionPerPageRate

TotalPages

ClaimNumber

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Courtreportingserviceswithworldwidecoverage

Legalvideoservicesforanyvideotapedproceeding

Complimentaryinternettranscriptrepository

On-line depositionscheduling

Videoconferencingforremotedepositionparticipation

LiveDepositionremoteand/orlocalRealtimeinternetstreaming

Video-to-textsynchronization ConferenceFacilities CentralizedScheduling

BillingandArchiving

CorporateServicesDepartment

InterpretersandTranslationServices

OurCommitmentIstoYourSuccess

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GreggWolfeGreggWolfeistheprincipalofKaplan Leaman &Wolfeandisarecognized leader inthecourtreporting industry.APhiladelphianative,Mr.Wolfeattended TempleUniversitySchoolofCourtReportingbeforespending morethan35yearsasafederalcourtreporterwherehetookpartinhundreds ofcasesacrossallmanneroflegalproceedings.

Thatbackgroundprovidedanappropriate preparation forMr.Wolfe’sascendency tothehelmofKLWwherehisattentiontodetailandqualityservice permeates theorganization andestablishes acultureofexcellencethatisthebenchmark forthefirm’sworkwithclients fromalloverthenation.

Mr.WolfeiscertifiedasaRegistered ProfessionalReporter (RPR)andRegistered MeritReporter (RMR)withtheNationalCourtReportersAssociation (NCRA).HealsoisaFederal CertifiedRealtime Reporter.HeisanactivememberofbothNCRAand theUnitedStatesCourtReportersAssociation. HehasbeenaboardmemberoftheCancerFoundation forPersonalAppearance since2001.

AbouttheOwner

“Accuracy,promptdeliveryandprofessionalismarethreeexcellent aspectsofourfirm’scapability.”

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Contact

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www.KLWReporters.com

877.KLW.DEPO GWolfe@KLWReporters.com

230 S Broad St #1303 Philadelphia, PA 19102