share information, change the world: big data, small apps, smart dashboards & the new...

NAWB Annual Forum

March 30, 2015

Share Information, Change the World. Big Data, Small Apps, Smart Dashboards & the New Information Ecosystem

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“Embrace openness, experiment.”

The Challenge…

“Big data is sending ripples through

all sectors of society. We track

everything…this trend is leading to a

critical need for [people] who can

mine and interpret…”

#Music-to-ears

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“Silos – good for farms, not so good for government.”

Secretary of Labor, Tom Perez

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A New Kind of Ecosystem

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Performance Reporting

(Did we meet program goals?)

Intelligence

(How does our labor market

work? Who benefits most?

Where/how do we intervene?)

Overview: WDQI Project

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Presenters

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“A dearth of mechanisms that

process and deliver data to people

is among the biggest gaps…if

there’s a need for government to

open more data, there’s an even

bigger need for someone to design

tools that make sense of the data

that’s already out there.”

Open Data’s Next Move,

Colin Wood, GovTech, March 2015

“Public-ness”

Wisdom

Presenters

Scott WheelerLabor Market & Performance Analysis

WA Employment Security Department

Kristin WolffSenior Analyst

Social Policy Research Associates

Presenters

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Vinz KollerDirector, Technical Assistance & Training

Social Policy Research Associates

Chris GivenCode for America Brigade Education Lead

Social Policy Research Associates

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Turning Workforce Data into Knowledge

By Scott Wheeler

March 30th, 2015

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Presenter

Scott Wheeler

Washington State

Employment Security Department

Labor Market and Performance Analysis

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Finding common ground in

performance management

Goals for a system dashboard

Observing the current environment

Orienting to the environment

Finalizing a draft

Distributing the dashboard

Indicators vs. measures

Improving the dashboard

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Highlights measures common across all

programs

Communicates success/failure clearly to

elected officials, board members, and front-

line staff

Drives continuous improvement

Encourages integration and efficiencies

Goals for a system dashboard

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Beginning from the system’s and program’s

needs

Finding what data is available

Identifying what is required

Inventorying existing measures at the state

and local level

Observing the current environment

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Observing the current environment

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Orienting to the environment

Develop a measurement “buffet” (mock

dashboard)

Communicate with agency & local representatives

Incorporate feedback

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Simplify the measures

Subtract unnecessary measures/data

Improve the report’s “friendliness”

Finalizing a draft

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Distributing the dashboard

Provide the dashboard to all stakeholders

Encourage dissent

Solicit feedback through any means possible

Partner to improve the next version

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Indicators

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Measures

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Improving the dashboard

Eliminate outdated data / unnecessary

measures

Incorporate new data (online job postings,

interstate education outcomes, WIOA

elements)

Provide additional context (labor market data,

training completion, economic trends)

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Thank You!

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DashboardsGateways to

Understanding

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Insert Tesla Dashboard

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DashboardsDefined

a visual displayof

the most important informationneeded to achieve

one or more objectivesthat has been consolidated

on a single computer screenso it can be

monitored at a glanceStephen Few, March 20, 2004

“Dashboard Confusion”

Intelligent Enterprise

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Principles

Use Metrics that Matter

Offer Visual Appeal

Provide Easy Access

Make It Interactive

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Metrics that Matter

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Outcomes and Demographics: • Enrollment, completion

and placement rates overall and by category as well as over time

• Participant demographics, including ethnicity/race, gender, TAA, veteran status, incumbent, and age

• Participant home addresses relative to colleges

Macomb:Key Metrics

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Macomb:Enrollmentand Employment•Enrollment by program type

•Placements by type, employer, and with starting average wage

•Average wage by career pathway

•Average wage of incumbent workers before and after enrollment

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Visual Appeal

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“Clutter and confusion are failures of design, not attributes of information.”

- Edward R. Tufte

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Charting

the

Beatles

ChartingThe

Beatles.com

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Provide Easy Access

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Easy Access

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Make It Interactive

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Make It Interactive

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Make It Interactive

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Interactivity (if possible)

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Potential Pitfalls

Avoid - Too Much Complexity

Data That Is Not Current/ Relevant

Underestimating Maintenance

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Promise

http://www.tableau.com/about/blog/2012/04/guest-post-future-

data-visualization-16578

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Promise

Your Dashboard Here

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data

.gov

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Promise

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ncd

c.n

oaa.g

ov

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wund

erg

round

.com

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THIS IS AW ESO M E.

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codefo

rdc.g

ithub.io

/ distr icth

ousin

g

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ele

ctionm

ap.w

amu.o

rg

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dcactio

nfo

rchild

ren.o

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ourd

csc

hools.o

rg

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Vinz Koller, vinz_koller@spra.com (@Social_Policy)

Kristin Wolff, kwolff@thinkers-and-doers.com (@kristinwolff)