sharepoint jumpstart

Jumpstarting SharePoint in the New EconomyDowners Grove, IL

02.12.2009

Jumpstarting SharePoint in the New Economy

This Morning’s Agenda

1. Introductions and Expectations

2. Why SharePoint Now?

3. SharePoint Best Practices

A. Successful Business Implementations

B. Successful Project Approaches

4. The Future of SharePoint

5. Usable Resources for the New Economy

Introductions

Quilogy is the #1 Microsoft Systems Integrator in t he U.S., based on award winning solutions and client evidence.”

Leading Nationally Recognized IT Professional Services Firm

SHAREPOINT• Portals & Collaboration• Forms & Workflow Automation• Content Management

BUSINESS INTELLIGENCE• Performance Management• Data Warehouses, Marts &, Cubes• Data Integration & Reporting• SQL Server

CUSTOMER RELATIONSHIP MANAGEMENT

• Planning• Installation & Configuration• User Adoption & Training• Data Migration & Cleansing• Integration

CUSTOM APPLICATION DEVELOPMENT

• Emerging Technologies• Processes• Tools• Application Development

INTERACTIVE• Web Strategy & Design• Digital Marketing• Media & Content• e-Learning

TRAINING• Microsoft• Oracle• Public, Private & Custom Classes• Volume Discounts

What Quilogy Does

� Extensive collaboration with Microsoft SharePoint product group and fieldo Portals and Collaboration Advisory Council

o Beta partner, Early Adopter programs, worldwide TAP partner

o Collaborative Health initiative, Connected Productivity Go-To-Market Campaign

o Multiple SharePoint portals for Microsoft internal usage

o Development of 40 WSS templates for Microsoft site – for worldwide customers

� Over 40 Quilogy consultants certified as SharePoint architects/developers

� Extensive library of SharePoint Custom Web Parts

� “Onshore” Quilogy Development Center for web part development

� Specialization in:o Web Content Management

o Forms Automation and Workflow

o Policy and Procedures Management

Quilogy’s SharePoint Qualifications

Over 30 Case Studies Published on the Microsoft Web Site

ProjectsProjectsoo Quilogy ManagesQuilogy Manages

ProjectProjectoo Incorporate Incorporate Your TeamYour Team

oo Defined Project Defined Project Scope, Requirements Scope, Requirements and Processand Process

Expert SourcingExpert Sourcingoo Augment Client’sAugment Client’s

Staff with Microsoft Staff with Microsoft Resource(s)Resource(s)

oo Client Manages Client Manages ProjectProject

oo Client Chooses Client Chooses Resource(s)Resource(s)

Support/RetainerSupport/Retaineroo Prepaid Support, Prepaid Support,

Maintenance and Maintenance and EnhancementsEnhancements

oo Defined DurationDefined Durationoo Hours ExpireHours Expire

As NeededAs Needed

oo Ideal for Ad Hoc Ideal for Ad Hoc MentoringMentoring

Flexible Engagement Model

Strategic Partnerships

SharePoint– Representative Clients

Upcoming Events to Jumpstart Your Business in 2009

� TODAY SharePoint Jumpstart� March 4th CRM Jumpstart� April 28th Business Intelligence Jumpstart

ADDITIONAL EVENTS:

� June 2nd Web Content Management for the Public Sector� June Second Annual SharePoint: A Sure Bet

(at Arlington Park Racetrack)

Check out WWW.QUILOGY.COM/EVENTS

for a full schedule of upcoming seminars & webinars

Now, how about you?

What will make this morning most valuable for you?

Given the New Economy,

Why SharePoint Now?

More Pressure Than Ever on IT Budgets

20%New

80%Maintenance

Business Results& New Value

End-User Productivity

CustomerConnection

CostReduction

Competition

TechnologyChange

RegulatoryCompliance

Security

Keep Business

Up & Running

More pressure than ever to reduce costs

IT must be available 24/7 and deliver increased business value

Pillars of SharePoint

CollaborationBusiness

Intelligence

PortalBusinessProcesses

SearchContentManagement

PlatformPlatformServicesServices

Workspaces, Mgmt,Workspaces, Mgmt,Security, Storage,Security, Storage,

Topology, Site ModelTopology, Site Model

Forms Services

Enterprise scalability,contextual relevance, rich

people and business data search

Enterprise portal,template, site

directory, my sites,social networking,

privacy control

Docs/tasks/calendars, blogs,wikis, e-mail integration, project

management “lite”, Outlookintegration, offline docs/lists

Rich and web formbased front-ends,LOB actions,pluggable SSO

Server-based Excel spreadsheetand data visualization, reportcenter, BI web parts,KPIs/Dashboards

Integrated document management, recordsmanagement, and web content management with policies and workflow

Best Practices

Successful Business Implementations

Microsoft’s Internal SharePoint Use

SharePoint Deployment60K employees4 data centers300K sites and subsites10K sites on extranet7TB+ in SQL Server

ScenariosResearchProject management and communicationsIssue tracking and virtual meetingsBest practice sharingRole-based trainingField communications. . . .

Hawaiian Airlines

• Website responsible for majority of Hawaiian Airline’s ticket sales revenue

• Streamlined website administration process, improving productivity of IT

• Empowered business users to update website content quickly, allowing Hawaiian Airlines to respond to constantly changing market conditions

• Employee Count: 3,500• Deployment Size: 3,500• Industry: Transportation• Country: United States

• Employee Count: 96,700• Deployment Size: 24,000• Industry: Retail

Starbucks.com/search

• Starbucks deployed store portal across more than 6,000 stores with more than 175,000 visits per week– Results: Improved productivity,

data security, and aligning store priorities with company objectives

• Starbucks upgraded search on www.starbucks.com– Results: Search all text,

beverage nutrition, music catalog, store catalog, and press releases

Employee Count: 24,000Deployment Size: 6,000Industry: Media & EntertainmentCompetitor: PlumtreeCountry: United States

Viacom – Collaboration Sites

• Collaboration among individuals sharing a common purpose

– From Consumer Products tracking property launches to an Executive Dashboard for senior management

– Cross Brand Synergy– Culture of sharing and

learning• Flexibility of site features

enable delivery of solutions tailored to the customer

– Implementation ranges from out of the box to customized

• Ability to automate manual business processes through online forms and workflows

Viacom – Portals

• Viacom’s Portals show audience targeting based on benefits grouping.

• A finance portal commissioned by the Controller to reduce paperwork and provide a single destination for the finance organization to obtain the latest policies, compliance best practices and communications from management. On the homepage, their team utilized the blog feature and feedback survey. The internal portal is also used to communicate policies, best practices, and access training modules

Viacom – External Site

• Management of content and repeatable deployment process

• Facilitates communication and interaction with Viacom partners and consumers

• Provides business units with an internet presence they can manage themselves– Leverages MOSS

publishing features to handle content administration, approval and deployment without IT support

• Employee Count: 50,000• Deployment Size: 410,000• Industry: Education• Country: United States

Miami-Dade Metrics

Description Count

Web Applications 8

Site Collections 48

Sites 600,000+

Class sites 190,000

Departmental 1,200

School Sites 416

Employee 62,307

Students 345,000

Content Databases

Student 13

Employee 1

Department 4

School 1

Class 14

Miami-Dade Portals

Student Portal…Student Portal…� Students can view their schedule/grades

� E-Textbooks

� Store documents

� Teacher/Student Collaboration site

� School announcements and events

� Create your own “My-site” Coming soon

� Many more resources

� Student Schedule

� Student Assignments & Grades

� Attendance

� E-Textbooks

� School Bus Information

� Free and Reduced Meal Application process

� Ask A Question and many more resources

Parent Portal…Parent Portal…

Miami-Dade Portals

Teacher Portal…� Test Scores

� Absences

� Homeroom Section

� Birthdates

� HR Information

� Daily news/updates

Employee Portal…Employee Portal…

• Employee Count: 28,000• Deployment Size: 28,000• Industry: Manufacturing• Country: United States

General Mills SharePoint Metrics

Description Count

Site Collections 28

Webs Sites 703

Lists 5,567/ 907,382

items

Team Sites 437

Document Libraries

1,579/

1,328,763

items

Image Libraries 183

Publishing Sites 20

Blog Sites 62

Meeting Sites 24

Wiki Sites 10

Discussion Threads 480

Workflows Processes 79

General Mills SharePoint Environment

• Centralized farm serving 37 countries

• Extranet deployed

• 4 Web front ends

• 2 App servers –Project, Excel Calc Services, Search

• 2 DB Severs – EMC SAN 10 TB

• 1 Index server

• Employee Count: 17,000• Deployment Size: 17,000• Industry: Manufacturing• Country: United States

Del Monte Intranet

• Employee Count: 3000• Deployment Size: 1000• Industry: Construction• Country: United States

The new portal dashboard at Brasfield & Gorriedelivers budgetary information pulled from Excel Services into Office SharePoint Server 2007.

Brasfield & Gorrie - BI

• Employee Count: 14,000• Industry: Manufacturing• Country: United States

Energizer used MOSS 2007 to create hundreds of topical news pages that aggregate Energizer research and external news feeds in one place

Energizer - WCM

This is a published Quilogy/Microsoft case study. See the details at:

http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=4000002186

• Employee Count: 180,000• Deployment Size: 20,000• Industry: Financial Services• Country: United States

Rolling out MOSS 2007 for all employees using (WSS) MOSS for collaboration Collab, document management, WSS, My Sites

Bank of America – Social Computing

SH&B Client Extranet

Atlantic Health - Operations

Quilogy – Human Resources

Quilogy – Human Resources

Quilogy – Human Resources

Quilogy – Human Resources

Quilogy - Accounting

Quilogy - Accounting

Successful Project Approaches

Why Best Practices?

� Do we really want chaos?

� Failure: Any SharePoint implementation that does not meet its full potential within a company

� Objectives: o Define and implement effective techniques

o Provide clarity and direction with confidence

o Best managed SharePoint implementation possible

o Maximized ROI on SharePoint investment (User and Stakeholder adoption)

� Phases: o Defining

o Planning

o Implementation

o Management

Defining

Know who needs to come forth…

� Who should participate?

o CIOs

o Business Managers

o Information Architects

o Information Owners

o Information Users

o Project Managers

Visionaries are an excellent choice!

Defining

Know what you need to know…

� Current view

o Existing systems

o Document processes

o Identify pain points

� Expand the view

o Include the business users

o Users tend to know more about their work than their managers

o Utilize surveys, interviews, etc.

o Identify the types of information and any data relationships

o Private, shared, departmentalized, etc.

Defining

CollaborationBusiness

Intelligence

PortalBusinessProcesses

SearchContentManagement

PlatformPlatformServicesServices

Workspaces, Mgmt,Workspaces, Mgmt,Security, Storage,Security, Storage,

Topology, Site ModelTopology, Site Model

Forms Services

Enterprise scalability,contextual relevance, rich

people and business data search

Enterprise portal,template, site

directory, my sites,social networking,

privacy control

Docs/tasks/calendars, blogs,wikis, e-mail integration, project

management “lite”, Outlookintegration, offline docs/lists

Rich and web formbased front-ends,LOB actions,pluggable SSO

Server-based Excel spreadsheetand data visualization, reportcenter, BI web parts,KPIs/Dashboards

Integrated document management, recordsmanagement, and web content management with policies and workflow

Planning

In the beginning…

� Understand Your Content o Items identified during the defining phase

o Documents and other media types

o File shares and Third-party repositories

� Know Your Optionso SharePoint provides a broad set of functions for different types of solutionso Relate options to needs identified during the defining phaseo Plan what you want your sites to do o List and attack your priorities using a phased approach

� Leverage SharePoint Extensibilityo Are all SharePoint capabilities optimal for company?

o Examine third-party solutions (Nintex, KnowledgeLake, Brightworks)

o Connectors available for other document management, repositories

o May consider custom .NET development

Planning

Be prepared for change and have a plan to manage it …

� Expect Changeo Businesses grow and evolve, thus so do processes

o Prepare for new content, periodic facelifts, and reorganization of the site structure.

o Technology continuously offers new options

Governance is a best practice!

� Governanceo Information manageability

o Administration, security, policies

o Capacity management

o Monitoring & reporting

o SLAs

o Support

o Tools

o Development

People

ProcessTechnology

Planning

Governance requires a balance in thinking…

� Best practiceo Governance should assist users and not get in their way

o Focus on vision and long range goals

o Keep everything transparent and over communicate

o Invite input, suggestions, and criticism

Planning

Classify your information…

� Information Architecture Plan

o Understand your data types, definitions, users, and views

o Keep focused on the business users and stakeholders� Document user types, user processes, and personalization� Plan your data buckets, based upon business needs and processes

o Data is useless if lost� Define high level taxonomy and metadata terms� Keep track of concepts, terms, and properties� Critical to navigation and search planning

o Keys to success� Proactive process� Vision based upon specific business goals� Plan for change!

Planning

Organize your information architecture…

� Taxonomy Plan

o Plan site hierarchy

� Site standardization, site definitions

o Plan and Templatize document libraries and lists

� Metadata, content types, site columns

� Information management policies

• Auditing, records management, expiration

o Site navigation

o Content deployment

� Content approval, publishing, archival

o Search

� Sources, scope, best bets, faceted, federated

o Processes

� Workspaces, workflows, document management, system integration, deployment

Planning

� Taxonomy Best Practices

o In general:

� Keep your focus on the business and not the technology

� Separate site, navigation, data, process, and search taxonomies

o Define site columns at site collection level not per list or library

� Per library means each instance is treated as separate crawled property index

o Do not plan site hierarchy to mimic file structures

� Deep site structure results in data being treated less relevant

� Alternative: create link driven menu

o Be careful in defining metadata

� Large metadata-based lists can dominate search results

o Maximize use of automatic metadata (titles, descriptions)

� Avoid simple titles and irrelevant titles

o Consider your data source

� External sources mean different metadata and results

� Consider splitting the indexes and use federated search

Planning

The need to protect information…

� Security & Isolation:

o Leverage web applications and site collections

o Granular control available at individual sites, lists, and list items

o User groups

o SharePoint groups

o No nesting

o Do not add individual users to a site, use SharePoint groups instead

o Use SharePoint Groups when securing objects

o Simplifies administration

o Active directory groups

o Can be added to SharePoint groups

o Can be nested within other AD groups

o Avoid deep nested active directory groups, can causes performance issues

o Permissions

o Define at site collection level, override at lower levels as needed

o Leverage custom permissions for more granular control

Planning

Other considerations…

� Content Typeso Plan for themo Use them for workflows, templates, auditing, metadata, searcho Promote data consistency

� Customizationo Branding is important at times, configuration vs. customizationo SharePoint Designer or Visual Studio?o Understand publishing & non-publishing sites (WCM)

� Workflowo SharePoint out-of-the-box capabilitieso SharePoint Designer o Visual Studioo 3rd party options

Planning

� Capacity Planning

o Document both existing and future data requirements

o Document planned business usage

o Estimate various capacity requirements (disk space, server load, bandwidth)

� Well known guidelines helpful in early planning

� Formulas available for estimation

o Other Dependencies

� Software configuration (IIS, SharePoint)

� Customization

� User load

� Network traffic

� Physical Hardware

� System Architecture

Planning

� Some Capacity Planning Best Practices

o Document your capacity planning strategy early and adjust as needed� Number of users, requests, sites, documents, and data sizes.

� For search: number of content sources, indexes, and index sizes.

� Review and adapt changes as needed (typically a yearly basis)

o Early estimates can be based upon well known guidel ineso 1,000 users yield one request per second (RPS)

o Plan for max 20k users per web front end server

o Plan for n+1 web front end servers

o Use separate instance of SQL Server per 5 TB of data

o Keep content database size under 100GB� If planning to use stsadm keep sizes under 15 GB

o Try to observe SharePoint recommended limits� Lists typically best under 2k items

� Larger lists possible, but requires planning

Planning

We need to protect our investment…

� Monitoro Performance

o High availability

o Site usage

o Search Tuning

o Auditing

� Backup & Recoveryo Content database isolation

o Multiple content DBs

o Size limits

o SLA restoration times

� Disaster Recoveryo Cold vs warm storage

o SQL mirroring

Implementation

The need to discover…

� Search Best Practices

o Plan for ease of discovery (success depends upon taxonomy plan)

o Use managed properties

� Administratively managed word associations (author = writer)

� Best bets

� Noise words

o Design search infrastructure for flexibility and scalability

o Keep search database defragmented

o Place search database on separate spindle

o Monitor the search server

� Look for input/output contentions

� Slow crawls

o Monitor search requests

� Search results can give clues to how users are attempting to locate information

Implementation

The need to paint a picture…

� Publishing Portal Best Practices

o Optimize query operations

� Follow guidelines for optimal sizes for lists and libraries

� Make query-driven web parts efficient

� Consider indexes for lists and libraries

o Plan for a separate authoring and publishing environment

o Do not modify the publishing site directly

� Content job will overwrite

o Leverage caching

� Disk-based caching, ASP.NET output caching, SharePoint object caching

�

o Layout pages are for structure, not functionality

Implementation

Tune and optimize…

� Operational Best Practiceso 64 bit rules!

o At least 2GB RAM per processor for web, 4GB RAM per processor for SQL Server

o Use gigabit network interface cards for traffic between web and database servers

o Consider separate NICs to separate user requests and database server traffic

� Windows Servero Place logs on non-system drive

o Tune Internet Information Server (IIS) as needed

o Avoid web garden setting

o Windows 2003 vs 2008

� SQL Servero Do not skimp on disk space

o Place content DBs, tempDB, and logs on separate spindles

o RAID 10 best performance, RAID 5 best capacity

o Direct storage vs storage area networks (SAN)

o SQL Server 2005 vs 2008

Management

Protect your investment…

� SharePoint Managemento Implement site quota templates, alerts

o Built-in reports

o 3rd party solutions (Nintex)

� Auditingo Plan very carefully

o Use event logs for daily business

o Only enable tracing for troubleshooting

� Monitoringo Perfmon.exe

o Microsoft Operations Manager 2005

o Systems Center Operation Manager 2007

� Backup & Recoveryo Manageable backups (<15GB)

o Central administration (manual)

o Stsadm.exe tool (manual or automated)

o Large backups

� SQL Server backup tools

� Third party backup tools

The Future of SharePoint!

The Future of SharePoint!

• “Office-14” wave

• Enhanced Business Intelligence

• Cloud Computing and SharePoint Online

“Maybe I'm an idiot, but I have no idea what anyone is talking about. What is it? It's complete

gibberish. It's insane.”

Larry EllisonOracle CorporationSeptember 2008

Cloud Computing

Software + Services

Desktops Servers &infrastructure

More reachMore choiceMore structure

Less on-premiseinfrastructure

Cheaper desktops

More mobility

Classic IT solutions Cloud solutions

Software + Services

Enterprise class software delivered via subscription services hosted by Microsoft and sold with partners

Microsoft Online Services

Key FeaturesKey Features

Coexistence allows Coexistence allows for some users to be for some users to be on the local mail on the local mail server and some on server and some on Exchange OnlineExchange Online

Staged MigrationStaged Migration

CoexistenceCoexistence

Giving IT the flexibility to maintain onGiving IT the flexibility to maintain on--premise control for premise control for some users while enabling online services for otherssome users while enabling online services for others

On premise On premise environmentenvironment

Online Online environmentenvironment

Internet

Some users Some users

have mailbox have mailbox

on local mail on local mail

serverserver

Some users Some users

have mailbox have mailbox

on local mail on local mail

serverserver

Some users Some users

have mailbox have mailbox

on Online mail on Online mail

serverserver

Some users Some users

have mailbox have mailbox

on Online mail on Online mail

serverserver75

IT administrator can manage all your services from one placeIT administrator can manage all your services from one place

Unified AdministrationUnified Administration

Key FeaturesKey Features

ManagementManagement

CoCo--existenceexistence

MigrationMigration

SupportSupport

Service HealthService Health

ConfigurationConfiguration

76

Standard and Dedicated Versions

•Multiple customers, one architecture• Customer needs rapid deployment• No seat limit• Cost efficiency a key focus

• Single customer per architecture• Businesses greater than 5,000 seats• Optimize for 20,000+• Customer needs most server features

Customer Scenario – Mid-Market

Customer Description: International manufacturing c ompany with 3800 employees, 1800 in manufacturing

Why Microsoft Online Services

• Currently using Notes 6.5 and was looking for a migration to 2007• Large number of manufacturing workers; need solution for communication • Reduction in IT costs due to downturn in economy• Explored hybrid model of on premise vs. cloud before; did not have seamless answer to issues• Need communication and collaboration tool to communicate with manufacturing staff

Solution Exchange Online• 2000 users to full online exchange• 1800 users to OWA

SharePoint Online• Maximize collaboration capabilities; move HR document workflow to SharePointprovide on central repository for employee information

Results • Will reduce mail overhead from ~$40+ per user per month to ~$10• Brought online workers that never had interaction with corporate• Will send 100,000 less pieces of mail in 12 months

Data Center Commitment

• Data Center Commitment:– $2.3 billion investment

building data centers– Currently 13 global data centers that

use 70 megawatts of power. By the end of 2009, there will be 20 data centers that use 180 megawatts of power

– Size of 9-10 football fields; contain enough wire to wrap around the earth several times

– Adding 10K–20K servers a month• Process 1 billion Windows Live ID

authentications per day • Energy efficiency and sustainability

Highly Secured Datacenters

Authentication to DataAuthentication to Data

Separate Data NetworksSeparate Data Networks

Virus ScanningVirus Scanning

Application Level CounterApplication Level Counter--measuresmeasures

Application AuthenticationApplication Authentication

System Level SecuritySystem Level Security

Intrusion Detection SystemIntrusion Detection System

FirewallsFirewalls

Filtering RoutersFiltering Routers

Business Class Reliability and Security

Delivering highly secure, private, and reliable computing experiences based on sound business practices

Key Features• Geo-redundant datacenters• N+1 architecture• 9 layers data security• CyberTrust certified• Secure access via SSL• ITIL/MOF operational practices• 24x7x365 support• Backed by 99.9% uptime SLA

5 Tools and ResourcesKeep your Key Initiatives moving forward in the New Economy

1. Leverage your SDPS benefits for a SharePoint Jumpstart

2. Chicago’s Microsoft Technology Center (MTC)

3. The tremendous Microsoft Finance option

4. LinkedIn Group

5. Midwest SharePoint Conference

JumpStart Your Business

QUILOGY SHAREPOINT JUMPSTART (QSJ)Features:� Production-ready SharePoint portal complete with content� Leverages Quilogy’s rapid deployment patterns and practices

Four Editions to match needs:

If your organization has an Enterprise Agreement wit h Microsoft, you may qualifyfor QSJ Bronze or Silver free by using SharePoint De ployment Planning Services money.

BRONZE

• 3 days of high level discovery & deployment plan

SILVER

• Plan and implement 1 department site

GOLD

• Plan and implement 2 department sites

PLATINUM

• Plan and implement 3 department sites

SharePoint JumpStartand SDPS Benefits

The Microsoft Technology Center (MTC) - Chicago

The Microsoft Technology Center (MTC) - Chicago

Strategy BriefingThis one-day briefing starts by examining your current IT environment and business objectives and then moves into the Envisioning Center, where you will see Microsoft solutions in action, through powerful demos and scenarios customized to meet your needs. The day includes mutual discovery, tailored product and technology drill-downs, and expert presentations. It culminates with the delivery of a clear and actionable picture of how Microsoft and partner technologies can help you reach your business goals.

Architecture Design SessionThis custom session drills into your business objectives and aligns them with specific applications of Microsoft .NET connection software to help you not only meet your goals, but also capitalize on them. We will provide architectural guidance, consultation on preferred practices, and risk analysis to chief technology officers, architects, and senior members of your development team.

Proof-of-Concept WorkshopIn this multiweek, in-depth workshop, our architects work closely with key members of your technical staff to transfer knowledge and prove out custom solutions. This workshop may also include detailed demos and training sessions. Your development team will have a private, secure, and fully loaded development suite that is preconfigured prior to their arrival.

MTC - Chicago

Microsoft Financing

A creative way to keep your initiatives

moving forward in the New Economy

� CFO: Maximize ROI, conserve capital and credit lines

� CIO: Meet IT needs within budget, and plan for long-term investments

MS Financing Programs Description License Type Product Availability Terms and Conditions

1. Total Solution Financing

For businesses of all sizes that want to finance the

entire cost of their technology solution, including

any combination of software, services, partner

products and hardware - and manage the costs as

one investment.

EA, Select, Open Microsoft Dynamics, Microsoft Services, HardwareThird-party software Partner Services

All Products except OEM

Structured Payments from 24-60 months, MonthlyQuarterlySemi-AnnualRamped and Deferred

2. Software License Financing

For businesses that want to purchase Microsoft

licenses alone, rather than an entire technology

solution involving services, etc.

EA, Open, Select,

Microsoft

Dynamics, Third-

party software

All Products except OEM

Structured Payments from 24-60 months, Monthly QuarterlySemi-AnnualRamped and Deferred

Volume Licensing Payment Program Administered by Mi crosoft Financing

Extended PaymentTerms

Enables Microsoft to proactively offer flexible

payment terms to a Direct EA Commercial

customer that go beyond the standard upfront or

annual payments.

EA Direct, excluding Subscription

All EA Products and services

on a Customer Price Sheet

(CPS)

Structured Payments aligned to EA enrollment periodMonthlyQuarterly RampedSkipped.

Available Microsoft Finance Programs

LinkedIn Group: Microsoft SharePoint Users: Strategies & Best Pract ices

• Link to users who register for Quilogy SharePoint global webinars & seminars

• True user group: no promotions or solicitations allowed from anyone

• Share ideas, knowledge, comments and ask questions of your peers

• To join, look for an email from Kelly Cebold in your email inbox for the link

Thank you!

Use all of the resources available to you to keep your key competitive initiatives moving forward in the

New Economy!