sir sons in retirement computer user group. recovering from a computer crash assess cause and damage...

SIRSONS IN RETIREMENT

Computer User Group

RECOVERING FROM A COMPUTER CRASH

•ASSESS CAUSE AND DAMAGE

•USE SIMPLEST TROUBLESHOOTING TECHNIQUE TO RECOVER

–SAFE MODE (F8 AT STARTUP)–LAST KNOWN GOOD CONFIGURATION (F8 AT STARTUP)–SYSTEM RESTORE OR SCANREG /RESTORE (MUST BE ABLE TO START WINDOWS) –WINDOWS CD REPAIR OPTION–MAKING & RESTORING BACKUP FILES

BACKUP METHODS

• DRIVE OR PARTITION IMAGE

• ARCHIVE BACKUP– WINDOWS XP

• NORMAL• INCREMENTAL

CLICK SETUP WIZARD/OK

CLICK NEXT

CHECK PARTITIONS TO BACKUP/NEXT

SELECT BACKUP DRIVE/NEXT

INPUT FILENAME/DESCRIPTION/NEXT

VERIFY DATA/FINISH

CLICK RESTORE IMAGE

CLICK SELECT IMAGE FILE

HIGHLIGHT IMAGE/CLICK SELECT DESTINATION

F:\DiskImageBackup\MarchSeptBackup\MyBackup.pqi 5/10/2004

CHECK RESTORE TO ORIGINAL LOCATION/FINISH

ARCHIVE BACKUPS

• XP PROFESSIONAL – COMES INSTALLED• XP HOME – CD DRIVE\ VALUEADD\MSFT\

NTBACKUP\ntbackup.msi• ME – CD DRIVE\

ADD-ONS\MSBACKUP\msbexp.exe• 98SE – ADD/REMOVE PROGRAMS\DISK

(SYSTEM) TOOLS\DETAILS. SELECT BACKUP

CLICK ON ADVANCE MODE

CLICK BACKUP WIZARD (ADVANCED)

CLICK NEXT

SELECT TASK/NEXT

SELECT FOLDERS/FILES TO BE BACKED-UP/NEXT

SELECT B-UP LOCATION/FILE NAME/NEXT

CLICK ADVANCED….

CLICK NORMAL (INCREMENTAL)/NEXT

CHECK VERIFY DATA/NEXT

CHECK REPLACE EXISTING B-UP/NEXT

CHECK NOW/NEXT

CLICK FINISH

Backup StatusOperation: Backup

Active backup destination: FileMedia name: "May04F1.bkf created 5/6/2004 at 3:50 PM"

Error returned while creating the volume shadow copy:80042306Reverting to non-shadow copy backup mode.

Backup of "C: WINXP"Backup set #1 on media #1

Backup description: "Set created 5/6/2004 at 3:50 PM"Media name: "May04F1.bkf created 5/6/2004 at 3:50 PM"

Backup Type: NormalBackup started on 5/6/2004 at 3:50 PM.

Warning: Unable to open "C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat" - skipped.

Reason: The process cannot access the file because it is being used by another process.

Warning: Unable to open "C:\Documents and Settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat" - skipped.

Reason: The process cannot access the file because it is being used by another process.

Warning: Unable to open "C:\Documents and Settings\LocalService\Cookies\index.dat" - skipped.

Reason: The process cannot access the file because it is being used by another process.

CLICK ASR WIZARD

CLICK NEXT

ENTER BACKUP FILE NAME/NEXT

CLICK FINISH

FILE RESTORE

• RECOVERY FROM DRIVE IMAGE

• BACKUP RESTORE

• AUTOMATED SYSTEM RECOVERY (ASR)

CLICK RESTORE WIZARD (ADVANCED)

CLICK NEXT

CHECK FILES TO BE RESTORED/NEXT

CLICK ADVANCED OR FINISH

CHOICES: ORIGINAL LOCATION/ ALTERNATE LOCATION/SINGLE FILE/NEXT

CLICK CHOICE/NEXT

CLICK NEXT

CLICK FINISH

SIRSONS IN RETIREMENT

Computer User Group