slide deck health check emr optimization 3 22 2017

EMR Optimization for Maximum Satisfaction

Presented by:

Jason Porter, HealthCo Information Systems

Andrea Cunningham, HealthCo Information Systems

• National Partner for GE Healthcare

• Support thousands of physicians in their use of the Centricity EMR/PM platform

• Founded in 1997

• Located in Portland, OR

• Mission to improve patient care and financial performance of independent physician practices

The HealthCo Team

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Today’s Presenters

Andrea CunninghamDirector of ServicesHealthCo Information Systems

Jason PorterVice PresidentHealthCo Information Systems

Today’s Agenda

• Discuss the EMR Cost/Benefit Equation

• Why Does Your EMR Need Attention?

• What is a HealthCheck?

EHR Quandary

Most clinicians don’t like their EHR

However, most don’t plan to switch to another system

Where does that leave us?

EHR Quandary

Why is satisfaction low?

- Lack of customization to current clinic workflow

- Poor product knowledge

- Implementation process

EHR Status Poll

Costs of EHR

Acquisition

Implementation

Annual fees

Benefits of EHR

Hard Savings– Cost reductions and Increased revenue

Soft Savings– Efficiencies gained by optimal use of technology

Poll Question

How long ago did you implement?

EHR’s Need Attention

Your system needs

Regular care and maintenance

EHR’s Need Attention

Your practice deserves product

optimization

What is a HealthCheck?

• A comprehensive review of Administrative controls

• Observation of your staff in action with Centricity

• A written report of our findings and observations

• Recommendations for system optimization and workflow improvements

Signs It’s Time for a HealthCheck

• You are a new Administrator in the clinic or you have new billing staff

• You implemented more than 2 years ago

• Your workflows feel burdensome and clunky

• You have concerns about your A/R or claims processes

• You use workarounds outside the system for tracking and reporting

We’re ready to help you optimize!

HealthCheck In Action

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Situation: Admin team felt like they weren’t using the system to it’s full extent and could improve workflow.

Fix: Engaged HealthCo team for an onsite HealthCheck

Clinic Profile:6 Physician GroupUsing Centricity since 2002Located in Portland, OR

Results: “We have been on Centricity since 2002 and our team thought we were doing all the right things. A HealthCo Training Specialist came on site to perform a HealthCheck and optimized our system in ways we could not have anticipated. This was a great service and really helped our team perform our clinical and back office work more efficiently.”

Karen Anderson, Administrator

What is the HealthCheck Process?

Unsure If You Need a HealthCheck?

Answer These Questions

Information on the Way!

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Contact Information

lindah@healthcosystems.com

jasonp@healthcosystems.com

For clinics interested in exploring HealthCo:

For customers who would like pricing details or who have additional questions about a system HealthCheck: