social governance: social media & public authorities

Sociable Governance Mathias Klang @klang67

If it ain’t broke, don’t fix it

91 % Access to the Internet at home83 % Access to broadband at home7 % Never used a computer

Source: Sweden Statistics 2011 (*Individuals aged 16-74)

Sociotechnical change (rip Eugene Polley)

When Edemocracy became egovernment

Will social media bring back e-democracy?

Blog

ger 1

999

Goo

gle

1999

End of communications monopoly

2006

"Out of this anarchy… what was governing the infinite monkeys now inputting away on the Internet was the law of digital Darwinism, the survival of the loudest and most opinionated.”

Andrew Keen: Cult of the amateur (2007)

Normalizing the abnormal

Venn of wants

Civil Servants

Citizens

Government

Pressing social media

Non-PC to dislike social media?

Obvious: media policy used to be about controlling those who have the right to communicate

dialog, delaktighet och samverkan ska vara ledord för den statliga förvaltningen" (Regeringens förvaltningspolitiska prop 2010)

The cloud

Is listening important?

Social media cost benefit analysis. Is it worth the effort?

Why Citizen2.0?

User participation & sharing cultureDealing with information overloadCitizens helping each other

Regulation by documentation

2010-04-28

August 2010

2010-12-30

Private, personal & public

Freedom of information

Förvarad, inkommen, upprättad

Registrering, bevarande och gallring

Duty of service

Bulletin board systems

Freedom of speech

Data protection

archiving

För att dokumentera själva mediet bör man t.ex. varje halvår eller vid en större förändring, bevara en ögonblicksbild av det sociala mediet som används... t.ex. en skärmdump.

SKL, Sociala medier och handlingsoffentligheten

(24-04-2010)

Internet meme?

Obligatory Information

Identity of officeWho has access to material sent in

Material sent in becomes publicWhy the social media is used

What it cannot be used forFollowing guidelines

Cookies :)

Empirical study

Policy drivers

Policies

From < 1 page to 20 pages

19 criminal law18 administrative law

17 purpose of social media

11 clear analogue bias

General conflicts

What is social media?

Public or private space

Employee’s use of social media as workEmployee’s use of social media during workEmployee’s use of social media after work

The unaddressed cloud

Promoting private corporationsPersonal data transfersLoss of control

Property, privacy & voice

I have issues

1. Infrastructure (FRA)

2. State regulatory responsibility

3. Facebook’s data use

4. USA state access to data

5. Security

THANKS!

Mathias Klang klang@ituniv.se or @klang67

www.digital-rights.net

Image & licensing info in the notes section of slides.

Images at www.flickr.com (or specifically stated).

This ppt licensed: Creative Commons BY-NC-SA

Download presentation www.slideshare.net/klang

Socio-technical changeRIP Eugene Polley