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__________________________________________________________________________________________________ AB Capital Securities, Inc. l Funding and Withdrawal Process Manual 1
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HOW TO FUND YOUR ABCSI ACCOUNT
2 General Guidelines
via BDO
3 BDO Online Bills Payment
7 BDO Mobile App Bills Payment
11 BDO ATM Bills Payment
15 BDO Over-the-Counter Bills payment
via BPI
16 BPI Online Bills Payment
24 BPI Mobile App Bills Payment
via METROBANK
27 MetrobankDirect Bills Payment
30 Metrobank Mobile App Bills Payment
34 Over-the-Counter Bills Payment
HOW TO WITHDRAW FUNDS FROM YOUR ABCSI ACCOUNT
35 General Guidelines
37 Withdrawal Request
FUNDING AND WITHDRAWAL
STEP-BY-STEP GUIDE
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HOW TO FUND YOUR ABCSI ACCOUNT GENERAL GUIDELINES
BILLS PAYMENT VS. FUND TRANSFER
The new funding process requires the use of online bills payment service. Online fund transfer transactions shall not be processed.
BDO OTC BILLS PAYMENT
Over-The-Counter bills payment through BDO must be made using a Cash Transaction Slip, Check Transaction Slip, or Payment Slip. Transactions using a Deposit Slip shall not be processed.
BPI ONLINE BANKING
Over-The-Counter bills payment to AB Capital Securities, Inc. shall no longer be accepted in BPI. Please refer to the BPI Online Banking procedure below for information on how to fund your ABCSI account through BPI.
METROBANK OTC BILLS PAYMENT
Over-The-Counter bills payment through Metrobank must be made using a Payment Slip. Transactions using a Deposit Slip shall not be processed.
ABCSI ACCOUNT CODE
ACCOUNT TYPE ACCOUNT CODE FORMAT
Example Description
Traditional 12345 Five (5) digits
Online I12345 Letter I followed by five (5) digits
The correct ABCSI Account Code must be indicated in Bills Payment enrollment and transactions. ABCSI shall not be held responsible for transmission of erroneous account code by the client.
CREDIT SCHEDULES
FUNDING VIA ONLINE BANKING BILLS PAYMENT CREDIT TO ABCSI ACCOUNT
9:30 AM - 3:30 PM on a trading day Within 1 hour from time of funding
After 3:30 PM on a trading day On or before 9:30 AM on the next trading day
On a non-trading day On or before 9:30 AM on the next trading day
Over-The-Counter (OTC) bills payment in cash shall be credited to your ABCSI account on or before 9:30 AM on the next trading day.
OTC bills payment with a cleared check shall be credited to your ABCSI account on or before 2:00 PM on the next trading day.
DEPOSIT ALERT
Through Bills Payment, submission of a Deposit Alert online is not required – there is no need to send a copy of your transaction slip and other funding details.
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BDO ONLINE BANKING ENROLLMENT
Step 1 Go to https://online.bdo.com.ph and log-in using your account details
Step 2 From the menu bar on the left select: Enrollment > Company/Biller>Enroll
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Step 3 Provide the required information then click on “Submit” a. Company/Biller Name - AB CAPITAL SECURITIES INC b. Product Type – ONLINE or TRADITIONAL c. Subscriber Number – [ABCSI account code] d. Subscriber Name – [ABCSI account name] e. Your Preferred Nickname for the biller f. Channel for Enrollment – Online Banking& Automated Teller Machine
****************************************************************************************** Note : To be able to pay through the Automated Teller Machine (ATM), click “Enrollment Services” menu
bar > “ATM Banking” > “Link/Unlink Company/Biller to Card Number” after successful enrollment
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BDO ONLINE BANKING BILLS PAYMENT
Step 1 Go to https://online.bdo.com.ph and log-in using your account details
Step 2 From the menu bar on the left select: Pay Bills and Reload> Bills Payment > Pay Bills
Step 3 Provide the required information then click on “Submit” a. Choose the BDO account to debit from the dropdown list b. Select AB CAPITAL SECURITIES INC from the list of enrolled billers c. Input the amount d. Select “Immediately” under Payment Schedule
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BDO MOBILE APP ENROLLMENT
Step 1 Log-in to your BDO Online account via the BDO mobile app
Step 2 From the menu bar on the left select: . . . >Enrollment Services >Enroll Company/Biller
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Step 3 Provide the required information then click on “CONTINUE” a. Company/Biller – AB CAPITAL SECURITIES INC b. Product Type – ONLINE or TRADITIONAL c. Payment Channel – IB d. Subscriber Number – [ABCSI account code] e. Subscriber Name – [ABCSI account name] f. Your Preferred Nickname for the biller
Step 4 Review the details of your enrollment and click on “CONTINUE” to confirm
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BDO MOBILE APP BILLS PAYMENT
Step 1 Log-in to your BDO Online account via the BDO mobile app
Step 2 From the home page select: Pay Bills > Pay Bills using Deposit Account: Pay Bills
Step 3 Provide the required information then click on “CONTINUE” a. Choose the BDO account to debit b. Select AB CAPITAL SECURITIES INC from the list of enrolled billers c. Select “Immediate” under Payment Schedule d. Input the amount
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Step 4 Review the transaction details and click on “CONFIRM”
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BDO Automated Teller Machine BILLS PAYMENT
Step 1 Insert your BDO card into the ATM
Step2 Choose Bills Payment > Enrolled Accounts > Subscriber Number (ABCSI Account Code)
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Step 3 Input the amount and select “Confirm”
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Step 4 Select the source account
Step 5 Enter your Personal Identification Number (PIN)
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BDO OVER-THE-COUNTER BILLS PAYMENT CASH/CHECK TRANSACTION SLIP
Step 1 Go to any BDO branch
Step 2 Fill out a Cash Transaction Slip or Check Transaction Slip with the following information: a. Mark “Bills Payment” b. Company Name – AB Capital Securities, Inc. c. Institution Code – 0653 d. Product Code • Online Account – 555 • Broker-assisted Account – 556 e. Subscriber’s Name – [ABCSI account name] f. Subscriber's Account No. – [ABCSI account code] g. Currency – Peso h. Indicate Denomination, Pieces, Amount, and Total Amount
Step 3 Submit the completed Cash Transaction Slip or Check Transaction Slip to the teller together with your Payment
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BPI ONLINE BANKING ENROLLMENT VIA BPI ONLINE
Step 1 Go to https://online.bpi.com.ph and log-in using your account details
Step 2 From the main menu select: Other Services>Manage Recipients > Add New Recipient
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Step 3 Provide the required information then click on “Next” a. Recipient – Billers b. Biller–AB CAPITAL SECURITIES INC | AB CAP c. Reference Number –[ABCSI account code]
Step 4 Review the details of your enrollment and click on “Confirm”
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Step 5 Receive your One-Time PIN (OTP) via SMS to your registered mobile phone number
Step 6 Enter the OTP and click on “Submit”
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BPI ONLINE BANKING MANUAL ENROLLMENT
Step 1 Print the merchant enrollment form attached herewith. You may also get this from any BPI branch
Step 2 Provide the following: a. ACCOUNT HOLDER’S NAME – BPI bank account name b. ACCOUNT NUMBER – BPI bank account number c. CARD NUMBER – BPI ATM card number d. COMPANY PAYEE – AB Capital Securities, Inc. e. REFERENCE NUMBER – [ABCSI account code] f. TRANSACTION TYPE – B g. SIGNATURE OVER PRINTED NAME h. DATE
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Step 3 Attach a copy of your valid government issued ID • ID must not be expired • Photocopy must have both photo and signature. It must be a clear copy (e.g. PCR ID: back-to-back, Passport: information page & signature page) • Signature on ID must match signature on enrollment form
Step 4 • Submit the originally signed merchant enrollment form and the photocopy of your
ID to any BPI branch • You may opt to do this in person or use courier service
• Please note that your request cannot be processed if your signature does not match
bank records
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BPI ONLINE BANKING BILLS PAYMENT
Step 1 Go to https://online.bpi.com.ph and log-in using your account details
Step 2 From the main menu select “Payments/Load”
Step 3 On the “Pay Bills” tab, provide the required information then click on “Next”
a. Choose the BPI account to debit from the dropdown list
b. Input the amount
c. Select “AB CAP | [ABCSI ACCOUNT CODE]” from the dropdown list
Step 4 Review the transaction details and click on "Confirm"
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Step 5 Receive your One-Time PIN (OTP) via SMS to your registered mobile phone number
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Step 6 Enter the OTP and click on “Submit”
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BPI MOBILE APP BILLS PAYMENT
Step 1 Log-in to your BPI Online Banking account via the BPI mobile app
Step 2 From the main menu select: Payments/Load > Pay Bills
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Step 3 Provide the required information then click on "Next" a. Choose the BPI account to debit b. Select “AB CAP | [ACCOUNT CODE]” as biller c. Input the amount
Step 4 Review the transaction details and click on "Confirm"
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Step 5 Receive your One-Time PIN (OTP) via SMS to your registered mobile phone number
Step 6 Enter the OTP and click on “Submit”
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METROBANKDIRECT ENROLLMENT
Step 1 Go to https://personal.metrobankdirect.com and log-in using your account details
Step 2 Click on “PAY BILLS” on the DEPOSIT ACCOUNTS eBANKING SOLUTIONS menu then click on the “REGISTER A NEW BILLER” tab
Step 3 Provide the required information then click on “Continue” a. Category – Investments b. Biller – AB CAPITAL SECURITIES INC c. Subscriber/Account No. – [ABCSI account code]
Step 4 Review the details of your enrollment and click on “Register New Biller” to confirm
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METROBANKDIRECT BILLS PAYMENT via MetrobankDirect
Step 1 Go to https://personal.metrobankdirect.com and log-in using your account details
Step 2 Click on “PAY BILLS” on the DEPOSIT ACCOUNTS eBANKING SOLUTIONS menu
Step 3 Provide the required information then click on “Continue” a. Select “AB CAPITAL SECURITIES INC” from the list of registered billers b. Choose the Metrobank account to debit c. Input the amount d. Select “Immediate” as Payment Type
Step 4 Receive your One-Time PIN (OTP) via SMS to your registered mobile phone number
Step 5 Review the transaction details then enter the OTP and click on “Confirm”
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METROBANK MOBILE APP ENROLLMENT
Step 1 Log-in to your Metrobankdirect account via the Metrobank mobile app
Step 2 From the main menu select: MY BILLS >> AB Capital Securities, Inc.
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Step 3 Input your Subscriber Number (ABCSI account code) and click on “SUBMIT”
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METROBANK MOBILE APP BILLS PAYMENT
Step 1 Log-in to your Metrobankdirect account via the Metrobank mobile app
Step 2 From the main menu select:
MY BILLS >AB Capital Securities, Inc. >PAY
Step 3 Choose the Metrobank account to debit
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Step 4 Input the amount and click on “NEXT”
Step 5 Review the transaction details and click on “SUBMIT” to confirm
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METROBANK OVER THE COUNTER BILLS PAYMENT
Step 1 Go to any Metrobank branch
Step 2 Fill out a Payment Slip with the following information: a. Mark “PESO BILLING” b. COMPANY NAME – AB Capital Securities, Inc. c. SUBSCRIBER – [ABCSI account name] d. SUBSCRIBER NO. – [ABCSI account code] e. CONTACT NUMBER f. Indicate if the mode of payment is CASH, CHECK, or DEBIT ACCOUNT g. Input the AMOUNT
Step 3 Submit the completed Payment Slip to the teller together with your payment
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HOW TO WITHDRAW FUNDS FROM YOUR ABCSI ACCOUNT GENERAL GUIDELINES
REGISTERED SETTLEMENT ACCOUNT
Withdrawal requests to credit 3rd party accounts (accounts not under the ABCSI account holder’s name) shall no longer be processed. For client protection, withdrawals shall be credited to the Registered Settlement Account only.
The Registered Settlement Account must be under the same name as the ABCSI account holder. For JOINT/OR accounts, the Registered Settlement Account can be under the name of any of the ABCSI account holders.
The Registered Settlement Account must be a valid regular savings or checking account with Metrobank, BDO, or BPI. Invalid accounts are either closed or inactive, nominated accounts wherein the account number does not match the account name or the account number is not under the same name as the ABSCI account holder.
To avoid delay in the processing of your withdrawal request, please nominate your Registered Settlement Account by either:
1. Sending a request to customerservice@abcapital.com.ph using your registered e-mail address or;
2. By submitting a signed letter of request to the AB Capital Securities head office located at Units 1210-1212 12th Floor PSE Tower, 5th Ave. Cor. 28th St., Bonifacio Global City, Taguig 1634.
Please note that enrollment of your nominated settlement account takes 4-6 banking days upon receipt of request.
SETTLEMENT VIA CHECK
ABCSI shall issue a check upon special instruction of client indicated in the confirmation reply to the withdrawal request verification e-mail as follows:
Option 1. “CONFIRMED – CHECK FOR PICK-UP FROM ______________________________”
• Indicate at which ABCSI branch you wish to pick-up the check and ABCSI shall send a notification once the check is ready for pick-up
• Other than the ABCSI account holder, the check shall only be released to an Authorized Representative upon provision of the following requirements during pick-up
o Copy of one valid ID of the account holder/s o One valid ID of the Authorized Representative o Originally signed authorization letter
Option 2. “CONFIRMED – CHECK FOR DELIVERY TO ______________________________”
• Specify the mailing address to request for the check to be delivered to an address other than the registered mailing address.
The check shall be made payable only to the ABCSI account holder(s).
U.S. DOLLAR SETTLEMENT
To request for settlement in USD, the following steps must be followed.
1. In your withdrawal request, indicate the amount you wish to withdraw in Philippine Peso (PHP) 2. Include the following information in your confirmation e-mail
INSTRUCTION TO SETTLE IN U.S. DOLLARS
BANK ACCOUNT NAME (must be under the same name as the ABCSI account holder)
BANK ACCOUNT NUMBER
NAME OF BANK
NAME OF BRANCH
BANK ADDRESS
SWIFT CODE
ROUTING NUMBER
CUT-OFF TIME
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Withdrawal requests shall be processed upon receipt of confirmation via client’s registered e-mail address. Hence, only those with confirmation on or before the cut-off time of 10:00 AM shall be processed on the same day. Please refer to the credit schedules below for more details on when you can expect credit to your Registered Settlement Account.
Requests which are not confirmed until the cut-off time of the next trading day will be cancelled by ABCSI.
CREDIT SCHEDULES
CREDIT SCHEDULES FOR DIRECT DEPOSIT
WITHDRAWAL REQUEST CREDIT TO REGISTERED SETTLEMENT ACCOUNT
Confirmed on or before 10:00 AM on a trading day On or before 4:00 PM on the same day
Confirmed after 10:00 AM on a trading day On or before 4:00 PM on the next trading day
Confirmed on a non-trading day On or before 4:00 PM on the next trading day
Withdrawals in U.S. Dollars will be credited to the Registered Settlement Account within two (2) banking days upon receipt of withdrawal request confirmation.
The availability of checks for pick-up depends on the pick-up location while checks for delivery shall be dispatched within two (2) banking days upon receipt of withdrawal request confirmation.
REJECTED REQUESTS
If for any reason the bank rejects the fund transfer transaction (e.g. the Registered Settlement Account is in closed status at the time of withdrawal), the withdrawn amount shall be remitted back to client’s ABCSI account the following trading day.
WITHDRAWABLE FUNDS
The new online withdrawals page shall reflect the amount of client’s Withdrawable Funds. Hence, client is immediately informed of the cleared cash balance in the account. Under the Philippine Stock Exchange settlement procedures, proceeds from sell trades are received by ABCSI three (3) business days after transaction date. Only then shall the proceeds be reflected as Withdrawable Funds.
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WITHDRAWAL REQUEST
Step 1 Go to https://www.abcapitalsecurities.com.ph and log-in using your account details
Step 2 From the main menu select:
MAIN > Withdrawals
Step 3 Provide the required information
a. Input the amount you wish to transfer to your Registered Settlement Account
b. Enter your password
Step 4 Reply "CONFIRMED" to the verification e-mail sent to your registered e-mail address
STATUS Click on “View Withdrawal Requests” to view the status of your request
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