stephanie davies - the science of happiness

The Science of Happiness for Engaging Individuals, Teams & OrganisationsStephanie Davies, Director

THE SCIENCE OF HAPPINESS:motivating and engaging individuals and teams

ESOMARStephanie DaviesCEO Laughology

www.laughology.co.uk

IT’S WHAT WE DO

Laughology consulting and development: a unique approach to training, communication and thinking.

Experts in delivering fun, effective and engageing workshops, programmes and conferences

Using the psychology of humour and happiness to improve performance across business, school and health sectors.

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TODAY’S SESSION

1. Happiness, a strategic approach to engagement and productivity.

2. FLIP thinking, a toolkit for coaching and creativity.

3. Humour, fun and increasing innovation

4. Techniques for increasing happiness

HOW WE PROCESS

FASTEMOTIONAL

o Automatic

o Intuitive

o Instinctive

o Primary

o Rapid

o Blind

o ‘WYSIATI’

SLOWRATIONAL

o Considered

o Effortful

o Focused

o Secondary

o Slower

o Lazy

“Employee engagement is the emotional commitment theemployee has to the organisation and it’s goals.

This emotional commitment means engaged employeesactually care about their work and their company. Thedon’t just work for the pay check, or the next promotionbut for the purpose, people and culture”

EMOTIONAL CAPITAL

VTA(ventral tegmental area: group of neurons) cognition, motiviation and addiction (process’s strong emotional output)

HAPPINESS WORKS

AMYGDALALearning through emotional response (positive and negative) – creates links to the basil ganglia

NUCLEUS ACCUMBENSReward & recognition (releases serotonin and dopamine)

WHAT IS HAPPINESS?

HAPPINESS THEMES

1. Coping skills2. Positive

relationships3. Support (from & to others)

4. Confidence5. Personal

development

“Happiness in the workplace brings increased returns to productivity, so human resource departments, business managers and the architects of promotion policies want to consider the implications”

Professor Andrew Oswald – Economics and behavioural science, University of Warwickshire

FOCUS ON THE BENEFITS

HAPPINESS, HUMOUR & MOTIVATION

NEUROTRANSMITTERS

Dopamine SerotoninOxytocinEndorphins

A communication tool to express how we feel and strengthen social interactions.

The outward energy of humour.

LAUGHTER

An aspect of the human mind, a system for processing information

A way to look at life.

HUMOUR

COMMUNICATION, BEHAVIOUR AND HUMOUR

Reaction

A behaviour evoked by some experience

Or

A Mindful response

Proactive using FLIP

Taking time to work through the experience in order to respond in “good humour”

LAUGHOLOGY’S TOOLKIT

F.L.I.PFOCUSLANGUAGEIMAGINATIONPATTERN BREAKING

LAUGHOLOGY’S TOOLKIT

F.L.I.P

FOCUS

YOUR ‘GOOD HUMOUR’ INGREDIENTS

Facial expressions

Body language

Voice, tone & pitch

Types of words

“

POSITIVE FOCUS

– ADOPTING A

REACTIVE

FOCUS

CHANGING

YOUR FOCUS

PROACTIVE

FOCUS

Circle of influence

LAUGHOLOGY’S TOOLKIT

F.L.I.P

LANGUAGE

LOADED LANGUAGE

Non emotive: The government will reduce interest rates.

Emotive: The government will slash interest rates.

He is svelte: He is skinny.You are meticulous: You are nitpicking.

LAUGHOLOGY’S TOOLKIT

F.L.I.P

IMAGINATION

Input from the senses

Behaviour

PerspectivesBeliefsValuesMemories

Encouraging growth mind-set with imagination

NEOTENOUS & GROWTH MINDSET

LAUGHOLOGY’S TOOLKIT

F.L.I.PFOCUSLANGUAGEIMAGINATIONPATTERN BREAKING

HAPPINESS QUICK WINS

1. Turn on your people before you turn on your computers

2. Focus on small goals

3. Collective ideas that include all and hear all

4. Encourage ‘what’s right’ thinking rather than ‘what's wrong’ thinking

5. Make contact to congratulate

6. Awards of the week

7. What’s on your environmental check list

8. Notice and know everyone

9. Make it simple to get the job done (quick fixes)

THANK YOU. WE HOPE YOU ARE FEELING HAPPIER.Find out more about how Laughology programmes can help make you and your organisation happy and productive.

www.laughology.co.ukinfo@laughology.co.uk0844 800 1701@laughology