surfing the cunyfirst tidal wave

SURFING THE CF TIDAL

WAVESurviving CUNYfirst with Hobsons CRM

We HEARD the rumors

We BRACED ourselves

And BEFORE we knew it

TheLIGHTSwent out

And CUNYfirstwas here.

Before the WaveNEW

UNDERGRADS

After the WaveNEW

UNDERGRADS

3MajorIssues

Issue #1 Commitment

Deposits

VIP Message

Deposit Form

Record a Deposit

Confirmation

Report & Export

Issue #2 Transfer

Evaluations

Process Map

Evaluation Entry

Confirmation

Evaluation in VIP

Report & Export

Issue #3Student Record

Updates

“DP Updates”

Report & Export

Before the WaveCONTINUING STUDENTS

After the WaveCONTINUING STUDENTS

3MajorChallenges

Challenge #1

New data.

Different Data

New Attributes

Challenge #2Piecing

together the puzzle.

“DP Updates”

“DP Updates”

Challenge #3Filling the

gaps.

Testing Events

Update Scores

Where are we now?

ReBuilding the Process

Loading Spring Data

Cracking the 805

And finally…

3Keys to Surviving the Wave

ONELay it all out.

TWOTidy up.

THREELive, love,

learn.

And remember…

STUDENTSfirst

QUESTIONS/COMMENTSAmanda.Lorens@hunter.cuny.e

duPaul.Philips@hunter.cuny.edu