systmone urgent care - amazon s3 · 2018-07-04 · systmone: urgent care call centre and primary...
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SystmOne: Urgent Care
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SystmOne Urgent Care is made up of 3 different modules: Call Centre, Primary Care Centre and Minor Injuries. Each of these can be deployed together or individually to fit a service’s specific needsThe SystmOne Urgent Care functionality can be used for a wide variety of purposes, from single point of access to telehealth monitoring.
SystmOne: Urgent Care
Shared Care• Gain instant access to the full SystmOne patient
record, with patient consent.• Search for patients on SystmOne and Spine with one
simple search.• Automatically check drug interactions and sensitivities
when prescribing.
Full compliance with 111• Quickly initiate clinician warm transfers or call backs.• Instantly send ambulance dispatch message to any
other 111 compliant ambulance service.• Query the Directory of Services to send electronic
referrals to other services.• Use the repeat caller database to identify patients who
have attended any 111 service in the last 96 hours.
Patient Alerts• Instantly be alerted to safe haven, palliative or
potentially violent patients.• Quickly identify frequent callers and patients with
special notes.• See alerts for any patients who have been treated at
any other SystmOne urgent care service in the last 96 hours.
Links to other healthcare providers• Automatically notify a patient’s GP via NHS mail, DTS
message, or to SystmOne surgeries via SystmOne tasks.
• Easily prevent an OOH report being sent to the patient’s GP practice, from a patient request.
• Receive cases electronically from other urgent care centres, including NHS Direct.
Reporting• Monitor specific departments and easily view a variety
of efficiency statistics.• Run specific urgent care reports, including 111
information.• Monitor patients with special notes within a GP
practice or across a whole area.• Customise reports to monitor patient trends.
SystmOne: Urgent Care
Call Centre and Primary Care Centre functionalityMonitor cases• View cases on a traffic light system to prioritise by
urgency.• View ongoing cases within a service provider group to
keep patients updated on the status of their case.• Immediately capture the patient’s contact number on
registration• Easily track home visit requests allocated to a
clinician.
Configurability• Easily create and filter by custom case types and
priorities specific to your service.• Restrict staff actions on a clinician/non-clinician basis.• Create bookmarks to display customised views of
cases at your service.
Shared workloads• Allow staff members across multiple sites to work on
cases, irrespective of their location.• Manage capacity and resources by allocating cases,
home visits and appointments across services.• Quickly view activity across several units using the
Out of Hours dashboard.
Mobile working• Access SystmOne securely from anywhere with an N3
connection.• Use SystmOne in real time from a laptop or a tough
book.• Gain full access to the SystmOne patient record from
any location using offline working.
Contact 0113 20 500 83 or email enquiries@tpp-uk.com
SystmOne: Urgent Care
©TPP 2013 All rights reserved
Minor Injury Unit (MIU) functionalityOverview screen• See all patients in a department at a glance.• Easily monitor patients about to breach the 4 hour
wait.• View vital information such as triage category,
presenting complaint and time waiting.
Patient organisation• Create an ‘unknown attendance’ when a patient
cannot be identified.• Create follow up attendances linking to a previous
attendance.• Configure triage templates to match local process to
easily allocate a triage category.• View pending attendances on a dedicated screen.
Advanced reporting• Quickly code patients during and after discharge.• Easily run and export the CDS extract, QMAE and
Sitrep reports.• Run specific reports to look at departed patients and
discharge status.• Use a dedicated data extract to manage all activity.
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