taking charge of employee retention

Post on 05-Dec-2014

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ERE Webinar from 12/6/11, presented by Heather Kinzie.

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Industry   Voluntary   Total  Utilities 4.2% 6.2%

Mfg. & Distribution 6.9% 12.4% Non-Profit 9.6% 14.2%

Banking & Finance 11% 16.% Insurance 6.4% 10.8% Services 9.4% 15.8%

Healthcare 11.3% 15.9% Hospitality 19.7% 29.1%

Data provided by Compdata Surveys

• Grievances/Complaints/Gripes

•  Team Conflict/Sabotage

•  Safety Incidents/Accidents

•  Voluntary Resignations

• Costs

•  “Retired but still working”

• Grievances/Complaints/Gripes

•  Investigations

• Mediated Sessions and ��� “Interventions”

• Disciplinary Actions

•  “Do Overs”

• Costs

G  rant  Forgiveness        R  ecognize  Effort              A  lign  to  Vision,  Mission  and  Values                      P  ush  employees  to  do  more  and  better                            H  ear  about  what  they  think  

                                                 I  nquire  about  how  they  feel                                          C  ommunicate  regularly  and  consistently  

A  lign  to  Vision,  Mission  and  Values  

     C  ommunicate  regularly  and  consistently  

           H  ear  about  what  they  think  

                 P  ush  employees  to  do  more  and  better  

                     G  rant  Forgiveness  

                             I  nquire  about  how  they  feel  

                                 R  ecognize  Effort  

���

ACHPGIR? That must be Klingon!

No company, small or large, can win without energized employees who believe in the firm’s mission and understand how to achieve it. ���

Jack Welch, GE

challenge your employees to THINK

Retention

Heather Kinzie, SPHR, GPHR���907.334.5828 heather@aleadingsolution.com���www.aleadingsolution.com

Connect on LinkedIn Follow on Twitter: @leadingsolution

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