taking charge of employee retention
DESCRIPTION
ERE Webinar from 12/6/11, presented by Heather Kinzie.TRANSCRIPT
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Industry Voluntary Total Utilities 4.2% 6.2%
Mfg. & Distribution 6.9% 12.4% Non-Profit 9.6% 14.2%
Banking & Finance 11% 16.% Insurance 6.4% 10.8% Services 9.4% 15.8%
Healthcare 11.3% 15.9% Hospitality 19.7% 29.1%
Data provided by Compdata Surveys
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• Grievances/Complaints/Gripes
• Team Conflict/Sabotage
• Safety Incidents/Accidents
• Voluntary Resignations
• Costs
• “Retired but still working”
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• Grievances/Complaints/Gripes
• Investigations
• Mediated Sessions and ��� “Interventions”
• Disciplinary Actions
• “Do Overs”
• Costs
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G rant Forgiveness R ecognize Effort A lign to Vision, Mission and Values P ush employees to do more and better H ear about what they think
I nquire about how they feel C ommunicate regularly and consistently
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A lign to Vision, Mission and Values
C ommunicate regularly and consistently
H ear about what they think
P ush employees to do more and better
G rant Forgiveness
I nquire about how they feel
R ecognize Effort
���
ACHPGIR? That must be Klingon!
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No company, small or large, can win without energized employees who believe in the firm’s mission and understand how to achieve it. ���
Jack Welch, GE
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challenge your employees to THINK
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Retention
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Heather Kinzie, SPHR, GPHR���907.334.5828 [email protected]���www.aleadingsolution.com
Connect on LinkedIn Follow on Twitter: @leadingsolution