talis: what happened in 2015?

REFERENCESIN TOTALREFERENCESIN TOTALPEAK USAGE:

TUESDAYS,OCTOBERAT 2PM

86 INSTITUTIONS86 INSTITUTIONS86 INSTITUTIONS86 INSTITUTIONSACROSS 8 COUNTRIES USING TALISACROSS 8 COUNTRIES USING TALIS

6.55MILLION6.55MILLION

NEW REFERENCESADDED IN 2015

500KREADING LISTS500KREADING LISTS

86.31K86.31KREADING LISTSCREATED IN 2015READING LISTSCREATED IN 2015

20 MILLION

HITS ON READINGLISTS IN 2015HITS ON READINGLISTS IN 2015

176.6MILLION

1.1 MILLION1.1 MILLIONINTENTIONS RECORDEDAPPROX. 3.1K PER DAYINTENTIONS RECORDEDAPPROX. 3.1K PER DAY

ACCESSING READING LISTS ACROSS THE GLOBE

DISTRIBUTIONOF STUDENTSDISTRIBUTIONOF STUDENTS

PAGES HOSTED1.3 MILLION

LIVE DOCUMENTS70K SCANNED70K SCANNED

670KVIEWS670KVIEWS

37KDOWNLOADS

37KDOWNLOADS270K270K

PRINTEDDOCUMENTS

OVER 100KDIGITISATIONREQUESTS RAISED

OVER 100KDIGITISATIONREQUESTS RAISED

AUGAUGAUGAUGBUSIEST MONTHFOR PROCESSING

DIGITISATION REQUESTS

BUSIEST MONTHFOR PROCESSING

DIGITISATION REQUESTS

www.talis.com@talis

What happened in 2015?Helping universities around the world to manage and deliver digital learning

resources online to support student success is what we love doing! Thank you for another great year. Here is what happened in the Talis community.

31.6M31.6M PEAK REQUESTSPEAK REQUESTSIN A SINGLE WEEK

99.99%99.99%UPTIME

3,830 WERE RAISED...

SUPPORT REQUESTS

42% OF42% OFCASESCASESRAISED WERE DEALTWITH IN ONE TOUCH

3,910 WERE CLOSED

SUPPORTREQUESTS

8 NEW8 NEWSTARTERSSTARTERS

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3 HACK-A-THONS3 HACK-A-THONS

A DIY A DIY

CHROMEBOXCHROMEBOX

UX VOTING MACHINEUX VOTING MACHINE

AA BBNEWBASEMENTSPACE

NEWBASEMENTSPACE

13 NEWCUSTOMERS13 NEWCUSTOMERS13 NEWCUSTOMERS13 NEWCUSTOMERS

ADDED THIS YEAR

3 NEWCOUNTRIES3 NEWCOUNTRIESADDED THIS YEAR

3 NEWCOUNTRIES3 NEWCOUNTRIES

ADDED DIGITISED CONTENTTO THEIR READING LISTSADDED DIGITISED CONTENTTO THEIR READING LISTS

5 CUSTOMERSADDED DIGITISED CONTENTTO THEIR READING LISTSADDED DIGITISED CONTENTTO THEIR READING LISTS

5 CUSTOMERSRENEWALS100%RENEWALS100%

CULTURECULTURE

IN 2015, ALONG WITH

415 IMPROVEMENTS415 IMPROVEMENTSTO OUR PRODUCTS

177 PRODUCT RELEASES177 PRODUCT RELEASES IMPROVED REVIEWSIMPROVED REVIEWS

LTIINTEGRATIONLTIINTEGRATION

ENHANCEDREPORTSENHANCEDREPORTS

140 NEWBOOKMARKRECOGNISERSCREATED

140 NEWBOOKMARKRECOGNISERSCREATED

BRITISH LIBRARYON-DEMANDSERVICE INTEGRATION

BRITISH LIBRARYON-DEMANDSERVICE INTEGRATION

ENCRYPTED DATAENCRYPTED DATA

SUPPORTING CUSTOMERS' SUCCESSSUPPORTING CUSTOMERS' SUCCESS

TALIS ASPIRE READING LISTS & DIGITISED CONTENTTALIS ASPIRE READING LISTS & DIGITISED CONTENT

ENGAGEMENT & SERVICEENGAGEMENT & SERVICE

RESULTSRESULTS

So... 2016. What’s in store?

Register free at:

Join us at Talis Insight 2016 to find out more

www.talis.com/insight

SOUPED UPSOUPED UP

WEBINAR BOOTHWEBINAR BOOTH

REQUESTSREQUESTS

UPT

IME

UPT

IME