taxonomy of root causes of chaos
Post on 14-Apr-2017
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Taxonomy of Root Causes of Chaos
1. Placing budget ahead of quality2. Placing schedule ahead of quality3. Placing political considerations ahead of quality4. Being arrogant5. Lacking fundamental knowledge, research, or education6. Pervasively believing in entitlement7. Practicing autocratic behaviors, resulting in “endullment”
Source: John Dew, “The Seven Deadly Sins of Quality Management”, Quality Progress, 9/03 edition
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