team building

Becoming a Team: Becoming a Team: Achieving a GoalAchieving a Goal

Introducing Teamwork

BEFORE STARTING PRESENTATION, CONDUCT 1ST ICEBREAKER – POST-IT NOTES EXERCISE

Microsoft Office Word Document

What is a TEAM?What is a TEAM?

A Team is a cooperative unit that work together and are a group of people or animals linked in a common purpose.

Teams are especially appropriate for conducting tasks that are high in complexity and have many interdependent subtasks.

Teams as SystemsTeams as Systems

A team is a total social organization that is capable of acting as a singular entity in pursuing a goal

A team performs in an environment, interacts with its environment, and must periodically adjust to its environment

A team is compromised of interrelated parts referred to as “subsystems” that are the means by which it moves toward its goal

Types of TeamsTypes of Teams

Athletic TeamMusical EnsembleSurgical/Medical TeamHuman Resource TeamSoftware Development TeamManufacturing TeamCorporate Team

What is Teamwork?What is Teamwork?

Teamwork "a joint action by 3 people or more or a group of people, in which each person provides his or her individual interests and opinions about the subject to help with the unity and efficiency of the group.“

Effective and efficient teamwork goes beyond individual accomplishments

The most effective teamwork is produced when all the individuals involved work towards a common goal

In order for teamwork to succeed one must be a team player

Team Player Common Goal

Team Failure…Team Failure…

Environment might be too difficultGoal might be poorly definedCommunicationLack skill or knowledgeMay not follow the path to their goalPoor quality

TeamworkTeamwork

Consists of Interacting Individuals◦Communication◦Mutual Goal◦Perception of Membership◦Interdependence◦Mutual Influence

Common Fate◦Structured Relationships

20 Minute Break

5 Development Stages 5 Development Stages of Team Buildingof Team Building

FormingForming

Member Behavior

Quotes Supporting Actions

Outcomes

Forming •Polite•Cautious•Agreeable•Relying on Leader for structure•Learning

•Why am I here?•What’s in it for me?•Who’s in charge?•What is my role?•What is the task?

•Provide informal social time•Discuss expectations•Model good communication

•Become acquainted with colleagues•Understand the system better

StormingStorming

Member Behavior

Quotes Supporting Actions by the Intructor

Outcomes

Storming •Power Struggles•Challenging the Leader•Refusing to Participate•Little Agreement•Defensiveness•Frustration

•This procedure is all wrong!•I don’t like my role•This is a waste of time•I’ve got better things to do

•Encourage open expression of feelings•Decrease Authoritarian role•Encourage Active listening•Respond to Feelings

•Develop common communication•Develop Norms and values•Place individuals appropriately

NormingNorming

Member Behavior

Quotes Supporting Actions by the Instructor

Outcomes

Norming •Dissolve Cliques•Accept differences•State feelings and opinions•Bargain•Better listening•Establish boundaries

•Here’s how I see it•What do you think?•How should we divide the work?•Help me to understand

•Determine expectations•Cite group resources•Involve every group in goal setting•Encourage input from all team members

•Develop Unity•Establish Roles•Organize Work•Establish Expectations

PerformingPerforming

Member Behavior

Quotes Supporting Actions by the Instructor

Outcomes

Performing •Resolving conflicts quickly•Focus on achieving outcomes•Satisfaction in team’s efficiency•Personal relationships•Desire not to waste time

•How can we solve this quickly•Let’s get to work•This is great•What can I do?

•Encourage autonomy in problem solving and decision making•Use resources in the group•Expect both task accomplishment and relationship development

•Collaborate•Establish differentiation•Progress toward goals•Personal/ Professional relationships develop

MourningMourning

Member Behavior

Quotes Supporting Actions by Instructor

Outcomes

Mourning •Efforts to reduce dependency•Expressing desire to continue personal contact•Anger toward Instructor•Evaluation

•Will I ever see these people again?•I was just getting to know you, now we have to leave•We are breaking up just as we were really getting it together

•Help members review their experience•Encourage sharing of feelings•Explore future for individuals•Celebrate successes

•Be aware of success/failure•Conclude business

FISH PresentationFISH Presentation

http://charthouse-web.streamguys.us/flash/flash_prevs/FISHSHprev.html

Lunch Break

Trust Me ExerciseTrust Me Exercise

Microsoft Office Word Document

Consensus BuildingConsensus Building

ConsensusConsensus

Consensus

◦When All Members Agree on One Alternative

◦Each Member Believes Their Point of View is Understood

◦Not All Members Agree Reached Agreement in a Fair Manner Accepted as the Best Solution for the Group

Consensus Building RequirementsConsensus Building Requirements

Every Member Expresses Views◦Participates in the Discussion

Agreed on “Workable” Choice◦Not the Preferred Choice by All, but acceptable

Choice is Reached in an Open and Fair Manner◦No Bullying◦No Abandonment of Principals

Consensus Exercise: Heart Consensus Exercise: Heart SurgerySurgery

Microsoft Office Word Document

End of Day OneEnd of Day One

Day Two: Who Owns the Fish?Day Two: Who Owns the Fish?

Microsoft Office Word Document

Different PersonalitiesDifferent Personalities

Each Team Member has different Personalities and Qualities

Learning to Deal with Each Personality is a Skill

Jung Typology TestJung Typology Test

http://www.humanmetrics.com/cgi-win/jtypes2.asp

Break

Personality TypesPersonality Types

Extraversion / Introversion

Sensing / iNtuition

Thinking / Feeling

Judging / Perceiving

Microsoft Office Word Document

Lunch

All Aboard! – TEAM BUILDING All Aboard! – TEAM BUILDING EXERCISEEXERCISE

Microsoft Office Word Document

Wrap-UpWrap-Up

What did you Learn?How do you feel about Teams? Will you leave knowing a little more about

your Co-Workers and their strengths?

Microsoft Office Word Document

Please fill out the evaluation form and email it back to me at browan@keystone.edu and include karen.yarrish@keystone.edu

Thank you!Thank you!

Answers to Who Owns The FishAnswers to Who Owns The FishAdobe Acrobat

Document

Works CitedWorks Cited

Authur H. Bell, D. M. (2011). Learning Team Skills. Boston, MA: Pearson.

Foundation, M. B. (n.d.). Myers/ Briggs Personality Types. Retrieved March 13, 2012, from Myers/ Briggs: http://www.myersbriggs.org/my-mbti-personality-type/mbti-basics/the-16-mbti-types.asp

Learning, C. (n.d.). FISH Presentation. Retrieved March 12, 2012, from Charthouse Learning: http://charthouse-web.streamguys.us/flash/flash_prevs/FISHSHprev.html

Noe, R. A. (2010). Employee Training and Development 5e. New York, NY: McGraw-Hill Irwin.