teamwork and communication skills

AGENDA

1. Group & Team

2. How to form a team?

3. CommunicationCommunication

4. Differences

5. ?? :D

احنا جايين ليه انهارده؟

A Group is a collection of people who come

together to communicate, tackle a problem.. Etc, but they lack :-

Common goal

Clear rules

Clear roles fro each member

Evaluation Evaluation

feedback

Team is a collection of people who

come together to achieve a clear common goal that they have participated in defining.To the members of a true team, that goal is more important than their own one.

Members’ work lives are linked together and they depend on each other.

When they have differences of opinion they tend to debate the ideas rather than argue points of view.

Goal

Rules

Roles

Evaluation

Feedback

How is a team formed?

Forming is the first stage of team development. It starts when members are first brought togetherto achieve a specific goal. In the forming stage members tend to be optimistic and expectationsoptimistic and expectationsare usually high

Honeymoon

Storming is a normal and

expected stage of team development. In this stage, membersexperience a discrepancy between experience a discrepancy between their initial hopes for the team and the realities of workingtogether. Conflict arises and everyone knows that the “honeymoon” is over.

Norming isa transitional step that moves a team from storming into performing. In norming, the team confronts its problems and resolvesthem.

Performance is the stage when

conflicts have been resolved and members will be ready to focus on their work without distraction.It is the actual product of the team.

Mourning is producing the result/product and ending the team work.

COMMUNICATION

Speaking

•listening

SPEAKINGVerbal

Non-verbal

VERBAL COMMUNICATION

Clearly

Separate facts from opinion

Focus on one thing at a time

Adjust your way of expressing to the

verbal

Adjust your way of expressing to the possibilities of the listener

Repeat the message

Evaluate the effectiveness of your message

Clearly

Separate facts from opinion

Focus on one thing at a time

Adjust your way of expressing to the

verbal

Adjust your way of expressing to the possibilities of the listener

Repeat the message

Evaluate the effectiveness of your message

Clearly

Separate facts from opinion

Focus on one thing at a time

Adjust your way of expressing to the

verbal

Adjust your way of expressing to the possibilities of the listener

Repeat the message

Evaluate the effectiveness of your message

Clearly

Separate facts from opinion

Focus on one thing at a time

Adjust your way of expressing to the

verbal

Adjust your way of expressing to the possibilities of the listener جرجس .عم ناصر غیر د:D

Repeat the message

Evaluate the effectiveness of your message

Clearly

Separate facts from opinion

Focus on one thing at a time

Adjust your way of expressing to the

verbal

Adjust your way of expressing to the possibilities of the listener جرجس .عم ناصر غیر د:D

Repeat the message

Evaluate the effectiveness of your message

Clearly

Separate facts from opinion

Focus on one thing at a time

Adjust your way of expressing to the

verbal

Adjust your way of expressing to the possibilities of the listener جرجس .عم ناصر غیر د:D

Repeat the message

Evaluate the effectiveness of your message

NON-VERBAL

COMMUNICATION

7 NON-VERBAL MESSAGES

Physical Appearance

Tone of Voice

Gestures

Body Position

Touch

Facial Expression

Eye Contact

7 NON-VERBAL MESSAGES

Physical Appearance

Tone of Voice

Gestures

Body Position

Touch

Facial Expression

Eye Contact

7 NON-VERBAL MESSAGES

Physical Appearance

Tone of Voice

Gestures

Body Position

Touch

Facial Expression

Eye Contact

7 NON-VERBAL MESSAGES

Physical Appearance

Tone of Voice

Gestures

Body Position

Touch

Facial Expression

Eye Contact

7 NON-VERBAL MESSAGES

Physical Appearance

Tone of Voice

Gestures

Body Position

Touch

Facial Expression

Eye Contact

7 NON-VERBAL MESSAGES

Physical Appearance

Tone of Voice

Gestures

Body Position

Touch

Facial Expression

Eye Contact

7 NON-VERBAL MESSAGES

Physical Appearance

Tone of Voice

Gestures

Body Position

Touch

Facial Expression

Eye Contact

LISTENING

LISTENING

Receiving

Attending

Understanding

RespondingResponding

Remembering

LISTENING

Receiving

Attending

Understanding

RespondingResponding

Remembering

LISTENING

Receiving

Attending

Understanding

RespondingResponding

Remembering

LISTENING

Receiving

Attending

Understanding

RespondingResponding

Remembering

LISTENING

Receiving

Attending

Understanding

RespondingResponding

Remembering

الجواز عن ُحب وال جواز الصالونات؟

ساعة ربع :الزمن•األقل على مرة یرد و مرة یتكلم شخص كل•

الجواز عن ُحب وال جواز الصالونات؟

األقل على مرة یرد و مرة یتكلم شخص كل•دایرة في بالدور الكالم مرة اول• ھیقوم مجموعھ كل من واحد الوقت نھایة بعد•

ازاي مشي النقاش یشرح

DIFFERENCES

Accept differences between you and others.

Feel responsible for clearly expressing your own opinion.expressing your own opinion.

Feel responsibility towards listening to other’s opinion.

PROBLEM!

1. Name the problem

2. Discuss it

3. Pick one thing you can do

Wait … think well4. Wait … think well

5. Do

NOWUsing what you learned throughout the training ..

Time for Spaghetti! :D

QUESTION??

1. How did your team work together? What specifically worked well? What difficulties did you experience?

2. What role did each person play in the group? How was each person helpful to the end goal?

3. What would you do differently if given a second chance at this activity?

FEEDBACK AND THANK YOU <3