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Mr Brett Henry, Vice President, Marketing, Vice President, India shares insights and trends at the PIATA event.

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Type your Name hereType your Designation, Department here

Business Needs Management:Users Training

Brett HenryVice President, Marketing

What Matters

2011-2012

Monday, August 1, 11

Hi. I’m Brett Henry

@ bretthenry

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STRATEGIC PARTNER

Not

GDS

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What’s On My iPhone?

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I am going to talk about:

1. One important trend

2. Common question

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One Important Trend

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“ We Need A Mobile Strategy”....

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...Give me iPhone App...

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Mobile Is Disruptive

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#1 Strategy Must Be Thoughtful and Global (may provide governance for local execution)

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#1 Strategy Must Be Thoughtful and Global (may provide governance for local execution)

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#2 Mobile Specific Site Strategy is KEY

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AirAsia Tiger Airways

ROUND 1

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20%

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$200M

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Yatra ClearTrip

ROUND 2

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Abacus VirtuallyThere Travelport ViewTrip

FINALROUND

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#3 Device Detection Is a Core Part of Your Strategy

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#4 Apps Favor Intermediaries

(for transactions)

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#5 Know Your Target - Location (of your audience)

Matters

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#6 Mobile Users Have Different Needs Than

Online Users

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Post Booking

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Abacus VirtuallyThere Mobile

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Revenue Generation

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Abacus GetThere Mobile

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Abacus WebStart for Business

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Service

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Abacus Mobile

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There Shouldn’t Be A Mobile Strategy...

...Mobile Should Be The Strategy

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Frequent Question:

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When Will Online Corporate Travel Tools Take Off in Asia?

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Not Gonna HappenMonday, August 1, 11

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...not for Asian Based Corporates...

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...not in the western model*...

*some exceptions

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• No Managed Travel Model

• Pricing Complexity

• No Self Service Culture

• Cost of Labor

*some exceptions

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...ok so if I want to target Asian based corporates with low cost models, where to start???...

*some exceptions

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Re-Think “Global” Model - It is the MNC’s Home Market

Model - Extended (and modified in context)

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...so what does the winning local model look like???

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Not Gonna HappenMonday, August 1, 11

What’s Going to Happen?

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#1 Growth Will Accelerate

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#2 Local Wins

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#3 Large Regionals Will Do JV’s and Acquisitions in the

Philippines

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#4 Global Mobile Innovation in Transactional Travel Will Be

Lead Out of Asia

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#5 A OTA Winner will emerge in Philippines

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What’s Not Going to Happen...

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Daily Deal Sites

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Groupon Will Be A Serious Player in

Asian Online Travel

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OTA/LCC Ventures

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Google and ITA Will Be The End of OTA’s

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Thank You

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