the 6 patterns of high performing teams
Post on 28-Nov-2014
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6 Hallmarks of High Performing Teams
Deidre Paknad CEO & Co-‐Founder of Workboard
High performing teams seem to generate their own energy and elevate everyone on the team to their
full poten6al.
What sets high performing teams apart and why aren’t all teams so successful and fun?
They aren’t just a collec6on of strong individual performers. They don’t leave great performance to luck or personality, they design for success. They have…
Defined Goals
CommiDed AcFons
True Transparency
Frequent Feedback
Unabashed Accountability
Celebrated Successes
Defined goals and a clear plan to achieve them are essen6al to great performance. Abstract annual goals aren’t enough. Teams need shorter-‐range, compelling and clear goals that unify and galvanize them on shared purpose. Sequencing these to an annual result works well, but it’s key that the team wants to achieve the goals.
Defined Goals
Successful teams write down the commi?ed ac@ons each person owns on the path to goal achievement (and they waste less 6me determining who owns what).
Members feel a sense of personal ownership and have a shared inten@on to accomplish the results they’ve commiIed to the team week over week.
Making progress on ac6ons aligned with a goal people believe in energizes people and elevates their performance, according to author and Harvard professor Teresa Amabile.
CommiDed AcFons
Facts and status enable members of the team to work more effec6vely together. They can pivot or adjust course quickly on unforeseen events, and execute with greater efficiency and predictability. Embracing transparency is one of the most dis6nct features of high performing teams (and a stark contrast to the poli6cized and professional “ball hiders” that frequent lesser performing teams).
True Transparency
People with wriIen goals and wriIen ac6on plans improves goal achievement
43% Adding status reports boosts the likelihood of achievement
to 76%
True Transparency
The team leader and members hold themselves and each other accountable for their commitments and goal achievement week to week.
Unabashed Accountability
When the team or a person comes up short, it’s not swept under the rug – it’s triaged and addressed quickly to get back on track to goal. There is a uniform expecta@on of each other, that when combined with a uniformly high level of commitment to goal, are the essence of a high performing team’s greatness.
Unabashed Accountability
Members of the team get and ask for regular feedback on their work. Learning members get posi6ve feedback that enables them to learn and engage quickly, while expert members get construc6ve feedback that helps them
con@nuously advance already-‐mature skills. Because team members are focused on achievement and respect each other’s commitments and efforts, feedback is easier to give and apply.
Frequent Feedback
Celebrate Success
They savor the small and the big wins as a team. High performing teams celebrate people’s individual contribu6ons and the accomplishments of the team as a whole. In large matrixed organiza6ons where teams coalesce and disband quickly, it takes extra effort to celebrate success but it is actually more rewarding than a cash bonus, according to McKinsey.
People who’ve worked on high performing teams tend to remember the experience and their team mates vividly for years to come. When they describe the experience, they use words like “epic” and there is tangible pride and gra@tude in their voice. That team imprint is far greater and longer las6ng than its contribu6on to the company at which its members worked.
It's not just the business results…
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