the art of troubleshooting
Post on 16-Jan-2015
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Troubleshooting comes in many forms and the goal is to make happy customers. This is what I do best, I solve problems. Ignite talk given at the IBM Impact 2013 conference by Keith Brooks, Social Collaboration Practice Leader at VoiceRite and an IBM Champion for Websphere and ICS. Keith is also a Redbooks thought leader.
TRANSCRIPT
Ignite @ IMPACT 2013Keith Brooks, VoiceRite
Twitter/Skype:@lotusevangelistkbrooks@voicerite.com
http://m
orguefile.com/creative/Ladyheart
How can a key go both ways?
http://morguefile.com/creative/clarita
Do you know
what DO YOU CARE?
My Maxim
http://w
igflip.com/autom
otivator/
NOW you tell me!
Where were you when I ...
http://m
orguefile.com/creative/w
allyir
http://m
orguefile.com/creative/M
anicMorFF
Sometimes I feel like,
I am losing
my mind
Ignite @ IMPACT 2013Keith Brooks, VoiceRiteTwitter/Skype:@lotusevangelistkbrooks@voicerite.comTh
e Ar
t of T
roub
lesh
ootin
g
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