the cayman islands product update · dart hotel (brand/name tbd) tbd 200-240 seven mile beach, (old...

THE CAYMAN ISLANDS PRODUCT UPDATE

2013 FIRST QUARTER

AGENDA

• ACCOMMODATION UPDATES – Current Room Stock – New Developments – Newly Renovated

• PRODUCT ENHANCEMENT & DEVELOPMENT – Signage – New Initiatives – Complex Updates – Restaurant Updates – Promotions & Offers – Event Updates

• DOT PROGRAMME UPDATES

ACCOMMODATION UPDATES

Category GCM CYB LYB Total

Apartments 2,180 72 32 2,284

Guest Houses 382 95 22 499

Hotels 1,968 85 87 2,140

Total 4,530 252 141 4,923

CURRENT ROOM STOCK GCM, CYB, LYB

NEW DEVELOPMENTS

Units Rooms Location Completion

The Watercolors 60 TBD West Bay Road, GCM Oct/Nov. 2013

Sea Breeze 9 35 Seven Mile Beach, GCM Completed

The Waterford Club 47 120 Crystal Harbor, GCM TBD

Residences at Beach Bay 45 135 Bodden Town, GCM On Hold

Islands Resort & Residences 67 TBD East End On Hold

Resort at Ivory Point 46 140 North Side, GCM On Hold

The Riviera TBD TBD South Sound, GCM TBD

Secret Harbour TBD 120 GCM TBD

DART Hotel (Brand/Name

TBD) TBD 200-240

Seven Mile Beach, (Old

Courtyard Marriott Site) TBD

NEWLY RENOVATED

Tel: (345) 94 Website: www.caymancomfort.com

COMFORT SUITES & RESORT Completed November 2012

Tel: (345) 945 3800 Web: www.westingrandcayman.com

THE WESTIN GRAND CAYMAN, SEVEN MILE RESORT & SPA

Completed January 2013

PHYSICAL PRODUCT ENHANCEMENT & DEVELOPMENT

NEW INITIATIVES Grand Cayman

charterCAYMAN

LOCATION

Grand Cayman

BUSINESS HOURS

Sunday -Friday

10am – 6:00pm

Tel: (345) 923-4266 Email: info@chartercayman.com Website: www.chartercayman.com

HERTZ RENT-A-CAR

Coming Soon

LOCATION

Seven Mile Beach, West Bay Road

(across from Grand Cayman Beach Suites)

SIX SENSE ECO TOUR

Six Senses Eco Tour was purposely designed by Paul Deegan, a veteran of Cayman's tourism industry for almost 20 years. In it he has combined some of the more typical attractions that are to be found in Cayman and also added some very unique 'Eco-friendly' aspects to the trip.

LOCATION

Grand Cayman

Tel: (345) 938-2283 Email: info@caymansixsenses.com Website: http://www.caymansixsenses.com/About.html

LOCATION Elgin Avenue

(Proximity to the Owen Roberts Airport)

TENANTS Paperman’s Coffeehouse

Blockbuster Video Domino’s Pizza

Butterfield Bank

MIDTOWN PLAZA

Website: www.caribplaza.com

CARIBBEAN PLAZA Coming Soon…May 2013

Caribbean Plaza, located on West Bay Road, Grand Cayman across from the Caribbean Club, is a commercial and office development to be completed in mid 2013. With over

42,000 square feet of leasable space and a dynamic tenant mix ranging from retail, dining, professional, and recreational, Caribbean Plaza will be the premier destination

of Grand Cayman.

LOCATION: The Paseo, Camana Bay BUSINESS HOURS: Monday – Saturday 10:00 am to 7: 00 pm

Tel: (345) 623-2045 Email: camanabay@celebrationsltd.com Website: www.celebrationsltd.com/camana-bay

CELEBRATIONS Now Open: Camana Bay

VOLUNTOURISM

DOT Voluntourism Concepts:

Life

Improving

Vacation

Experiences

LIVE seeks to offer the experience of voluntary service with travel to visitors as an added feature to their vacation plans

It embodies people-to-people experience (both volunteer and organizations personnel become acquainted)

Includes the community on development works (i.e. cleanups, physical enhancement etc.)

Includes the community on environmental initiatives (i.e. conservation and preservation efforts)

Cont…

VOLUNTOURISM PARTNERS

Voluntourism Partnerships:

National Council of Voluntary Organizations - NCVO

Miss Nadine Preschool

Nadine Andreas Foster Home

‘New to You’ Bargain Shop

Jack & Jill Nursery

Cayman National Cultural Foundation – CNCF

Queen Elizabeth II Botanic Park

Cayman Islands Red Cross

Cayman Turtle Farm

Cayman Islands National Museum

National Trust for the Cayman Islands

Cont…

VOLUNTOURISM

Cont…

Voluntourism Partnership with Disney VoluntEARS:

CIDOT and Disney VoluntEARS have partnered to extend good corporate citizenship to Cayman by working through our volunteer channels to offer public engagement for the betterment of our community. Meanwhile, trusting that the experience enriches the life's of all volunteers and VoluntEARS involved

Our most recent join venture included a visit to the Humane Society where crew members from Disney Magic Cruise Line along with CIDOT PDO for (Cruise, Community Tourism & Standards) partook in walking dogs and interacting with cats.

In conjunction with Disney’s latest dog movie release Frankenweenie dog bowls were also donated

VOLUNTOURISM

Cont…

Voluntourism Partnership with Disney VoluntEARS:

CIDOT LIVE programme and Disney VoluntEARS upcoming initiative will be in conjunction with Reading Awareness Month (United States). VoluntEARS will be reading to Miss Nadine’s Pre-school children and assist with daily activities

Programme date: 12 March 2013

AIRPORT WINDOW MURAL

Departure mural from curbside

Arrival mural from airside

Disney Holiday Visit

Tuesday December 4th 2012

Disney Characters and a crew volunteered - Nadine Andreas Foster Home and

The Lighthouse School.

NEW INITIATIVES Cayman Brac

BEYOND EXPECTATIONS (Cayman Brac)

LOCATION

#3 Avistar Building, Airport Road, West End, Cayman Brac

BUSINESS HOURS

Sunday -Friday

10am – 6:00pm

Tel: (345) 924-4744 Email: beyondexp99@yahoo.com

L & M ADVENTURE TOURS & TAXI SERVICE (Cayman Brac)

L&M Adventure Tours & Taxi provides a taxi service with a 24 passenger tour bus; Night tours of the Brac caves and history.

LOCATION

Brac Reef Resort

BUSINESS HOURS

Monday - Saturday

Bus picks up @ 7pm

Tel: (345) 938-2283

WATERSPORTS UPDATE Grand Cayman

THE GEORGE TOWN YACHT CLUB

LOCATION

North Sound

Accessible by Land or Sea

Parking for Cars and Boats

Club House

Restaurant & Bar

Changing Rooms (with showers and lockers)

Recreational fountain/pool for kids and the young at heart

New destination for boaters and non boaters alike

Tel: (345) 949-3743 Email: enquiries@barcadere.com Website: http://www.gtyachtclub.com/

Jetpack Cayman is the ultimate in water sports adventure on Grand Cayman providing everyone with the experience of flying the world’s first recreational Jetpack. Flying a Jetpack is

like nothing you have ever experienced! As soon as sufficient lift is applied, you and the Jetpack become weightless and levitate in the air. The three dimensional freedom of

movement is absolutely amazing.

LOCATION Seven Mile Beach

BUSINESS HOURS

8am - 7pm

Tel: (345) 938-2557 Email: reservations@jetpackcayman.com Website: www.jetpackcayman.com

JET PACK CAYMAN

SUN RAYS TOURS

Sailing on a 38’ luxury catamaran, Sun Rays Tours offers trips to Stingray City and snorkeling. There is a maximum of 25 guest per trip. Full day charters: 9am – 5pm Half day charters: 2pm – 6pm

Everything is included in the price:

Transportation, snorkeling gear, life vests, squids and refreshments.

Tel: (345) 928-7492 Email: info@sunraystours.com Website: www.sunraystours.com

THE SWEET SPOT PREMIER WATERSPORTS CENTERS

Tel: (345) 925-8129 Email: info@gotothesweetspot.com Website: www.gotothesweetspot.com

LOCATION

Grand Cayman

BUSINESS HOURS

Sunday – Sunday 7:30am – 7:30pm

WATERSPORTS UPDATE Sister Islands

SISTER ISLANDS WATERSPORTS (Cayman Brac & Little Cayman)

LOCATION

160 Spot Bay Road, Cayman Brac

BUSINESS HOURS

Monday – Sunday

9am – 6pm

SERVICES

Wave runner Rentals

Kayaks

Towable Inflatables

Tel: (345) 928-1099 Email: sisterislandswatersports@gmail.com

LOST BOYS (LITTLE CAYMAN) LTD. T/A LUNA SEA WATERSPORTS

Tel: (345) 928-1939 Email: info@lunasea.ky Website: www.facebook.com/LunaSeaWatersports or www.lunasea.ky/

IKO affiliated Kitesurfing School and Watersports. Full range of instruction or kitesurfing with trained, experienced instructors.

• LOCATION: Little Cayman

• HOURS: Mon - Sun: 9:00 am - 5:00 pm

• COURSES: Introductory 2 Hour Course Paired 2 Hour Course Beginner course 8+ Hour Supervised 1 hour session

RESTAURANT & BAR UPDATES

AL LA KE-VROOM

LOCATION & HOURS Monday – Friday

• George Town Mary Street: 11am – 2:30pm

• Walker’s Road (Eden Center Mall): 3pm – 5pm

• Auto Spa (Red Bay): 5:30pm – 9pm

Tel: (345) 943-4343 Website: http://www.facebook.com/AlLaKebab

BOMBAY CHOPSTICKS

Bombay Chopsticks another affordable restaurant by Tony Powell and Chef Remy. Taste the Asian culinary vision of Chef Remy as he marries the best of mainland China with his home state Goa and

Bombay. A new exciting Indo-Chinese concept with burst in your mouth flavors.

LOCATION

346 Austin Connoly Drive (East End)

BUSINESS HOURS Lunch: 11:30am – 3pm Dinner: 5:30pm – 10pm

Tel: (345) 947-7278 Email: manager@bombaychopsticks.ky Website: www.bombaychopsticks.ky

LOCATION

Lawrence Blvd (off West Bay Rd, opposite the Marquee Plaza)

Business Hours

Restaurant 11am – 10pm

Cabana 11am – 12am

CARIBBEAN JERK & GRILL

Tel: (345) 946-2500 E-mail: Taz.John@gmail.com

CHELSEA’S SPORTS BAR

Tel: (345) 945-2022 E-mail: chelseascayman@gmail.com FB Website: Chelsea’s Sports Bar

LOCATION West Shore Center, Seven Mile Beach

BUSIUESS HOURS

Tuesday to Sunday 11:00am - 8:00pm Monday 11:00am -4:00pm

LOCATION

North Church Street

George Town (Waterfront)

OPENING HOURS Kitchen: 10am –10pm (7 days)

Bar: 1am – 12am (7 days)

DA FISH SHACK

Tel: (345) 947 8126 E-mail: info@dafishshack.com Website: www.Dafishshack.com

LOCATION The Barcadere Marina, North Sound Road

BUSINESS HOURS

Open7 Days a Week Breakfast: 7am–11am

All-Day Menu: 11am–Close Daily Happy Hour: 5pm–7pm

Tel: (345) 947-4892 Website: http://caymangoodtaste.com/restaurants_detail.asp?restaurantID=251

GEORGE TOWN YACHT CLUB RESTAURANT

LOCATION #9A Garvin road, West Bay (Next to Dolphin Cove, Morgan’s Harbour)

BUSINESS HOURS

Monday – Saturday 5pm – 10pm

Tel: (345) 526-4444

HARBOUR WOK Take Out

LOCATION

George Town across from the Royal Watler Port Terminal

BUSINESS HOURS

Monday – Saturday 10:00 am to 7:00 pm

RUM STOP

Tel: (345) 749 7666 Website: www.blackbeard.ky

SIDE BAR

LOCATION

Grand Cayman Beach Suites

BUSINESS HOURS 4pm – midnight daily

Cigar Humidor Open 4pm – Midnight

Daily Specials

Weekly Specials

Rum Flight Nights

Live Entertainment

and more…

Tel: (345) 947-8744 Website: www.grand-cayman-beach-suites.com/entertainment/lounges.html

SOUTH COAST BAR & GRILL

South Coast Bar & Grill is located in the village of Breakers and is a full service restaurant with a range of dining options to choose from; casual beachfront dining, seaside patio and traditional air

conditioned dining.

Karaoke Saturday’s at 9:30pm

LOCATION

2054 Breakers, Bodden Town

BUSINESS HOURS Lunch: 11:30am – 5:30pm Dinner: 5:30pm – 10:00pm

Tel: (345) 947-2517 Email: uhet@candw.ky Website: www.southcoastbar.com

Surfside is Cayman’s newest and hottest Caribbean beach bar and restaurant

LOCATION 1611 West Bay Road, (next to Tiki Beach)

Seven Mile Beach

BUSINESS HOURS Monday - Friday

10am – 2am Saturday and Sunday

11am – 12am

Tel: (345) 326-7095 Website: http://www.facebook.com/Cayman.SurfSide/info

SURSIDE BEACH RESTAURANT & BAR

PARADISE DESIRES & CREATIONS RESTAURANT

(Cayman Brac)

OFFERS

• All natural juices

• Vegetarian menu – by request

• Salad bar

• Cakes, pastries, & ice cream cones

• Nutritional shakes

• Sandwiches , burgers, hot dogs & subs

• Local & International cuisine

Tel: (345) 948-0333

Tel: (345) 32 JUICE (325 8423) Website: www.drink-fresh-juice.com

DRINK FRESH JUICE

Healthy foods for a healthy lifestyle. Offering a variety of tasty and healthy meals at an affordable price. Lean and Green specializes in chicken and fresh fish. Meals are grilled,

baked and roasted.

• LOCATION: Smith Road, George Town

• BUSINESS HOURS:

– Monday-Thursday 11am-8pm

– Friday-Saturday 11am-11pm

– Sunday 11am-6pm

THE YOGURT SHOP Formerly TCBY Treats

LOCATION

Governor Square

Red Bay (next to Red Bay Esso Gas Station)

Camana Bay (Ginger Lily Frozen Yogurt Sister Store)

BUSINESS HOURS

Monday – Thursday 8:30am to 10:30pm

Friday 8:30am to 11:30pm

Saturday 10am – 11:30pm

Sunday 11am – 9pm

COMING SOON…to Camana Bay

MIZU This Asian bistro and bar offers both sharing and solo dining-designed dishes, creating a fun, casual and relaxing dining experience. Watch chefs prepare delicious platters of sushi and sashimi at the sushi bar. Tel: (345) 640-0002 Website: www.mizucayman.com

THE WATERFRONT The Waterfront will offer American classics made from fresh ingredients and a feel-good dining experience at an affordable price. Boasting warm hospitality, delicious food and unique

interiors, enjoy an intimate dinner or a quick work lunch in this urban-inspired setting. Tel: (345) 640-0001 Website: www.waterfrontcayman.com

COCOA COUTURE Gourmet confectionary boutique, offering premium chocolates and gifts.

BUSINESS CLOSURE UPDATES

AL LA KEBAB

KIRK FREEPORT SHOPPING CENTER GEORGE TOWN LOCATION

CLOSED

CLUB HOUSE Sports Bar & Grill

TREASURE ISLAND, WEST BAY LOCATION TEMPORARILY CLOSED

ALL LOCATIONS

SEVEN MILE BEACH, LAWRENCE BLVD; BODDEN TOWN, ODESSA PLAZA AND MORRITT’S SHOPPING CENTRE, EAST END

CLOSED

DUNKIN DONUTS SMB, GT, BT & EE

LEAN & GREEN

SMITH ROAD, GEORGE TOWN LOCATION

CLOSED

ALL LOCATIONS

CLOSED

SEVEN MILE BEACH

GEORGE TOWN

BODDEN TOWN

EAST END

FRUZENBERRY

LOCATION

GOVERNOR SQUARE

CLOSED

PRIME BRAZILIAN STEAK HOUSE

PROMOTIONS & OFFERS Grand Cayman

SUNSET HOUSE - SINGLE SAVINGS PROMOTION

March 2 - 16, 2013 Well received last year, Sunset House is offering a special for the single diver who is looking for a dive package, but feels penalized, because they incur the ENTIRE cost of a room. Well, we have the answer! This special is only for our Courtyard rooms, based on availability. Includes 7 nights accommodations in a courtyard room, 6 days of two tank boat diving, unlimited shore diving (with a buddy and we'll help pair folks up as best we can), daily breakfast, transfers from and to the airport here in Grand Cayman and all tax and service changes. Special Price US$1772.95 (Regular price would be US$2246.50) A savings of over US$473.00 New bookings only and cannot be combined with any other special or group trip. For more information on this specials, Email Kim in reservations at reservations@sunsethouse.com

PROMOTIONS & OFFERS Cayman Brac

ADVENTURE WEEK - BRAC REEF BEACH RESORT

Join us on Cayman Brac for Adventure Week, September 14-21, 2013. Packages include 7 nights accommodations, 6 days of two-tank dives, 4 mornings of sunrise yoga on the beach, breakfast & dinner daily, guided snorkel trip, evening kayak tour, afternoon of caving and an afternoon of hiking on the bluff. Airport ground transfers and hotel taxes & Services fees are included. Rate is $1350. Visit Brac Reef Beach Resort for more information.

Cont…

CULINARY WEEK - BRAC REEF BEACH RESORT - CAYMAN BRAC

Join us on Cayman Brac for Culinary Week, August 17-24, 2013. Packages include 7 nights accommodations, 6 days of two-tank dives, breakfast & dinner daily, 3 afternoons cooking with the head chef, 1 afternoon of cake decorating with the pastry chef and 1 afternoon of high tea. Airport ground transfers and hotel taxes & Services fees are included. Rate is $1350. Visit Brac Reef Beach Resort for more information.

Cont…

EVENT UPDATES

RED SKY AT NIGHT

HISTORICAL TREASURE HUNT

LIVING GREEN FAIR

JAZZ ON THE GREENS

BATABANO

Celebrating 30 years! - Saturday 4th May 2013

PROGRAMME UPDATES

Personal Responsibility In Delivering Excellence

VISITOR’S ENHANCEMENT INITIATIVE • Cruise Port

– Development of On-the-Job Training for DoT Customer Service Staff.

• Airport

– Standard of Performance Manuals drafted for Ground Transport Officer Position

• Public Transport – Mystery Shopping

TRAINING

• Conducted Promises Workshop for the following; – Retail

• Royal Watler Port Terminal (Tenant)

– Cayman Turtle Farm

– Red Sail

– Public Transport Unit (PTU)

– Cayman Airways Limited (CAL)

– Passport to Success

Youth Film Festival May 2013

Theme:

“Capturing our

Culture: Dat’s who

we is!”

Amy Farrington - Tourism Ambassador 2012 - 2013

November 2012 •International Scuba Diving Hall of Fame – Introduction of MC.

•Pirates Week Parade with Dept of Tourism’s Sir Turtle Float.

•Marriott Global Pursuits – Trade Show – greeting/speaking with travel

agents.

December 2012 •Dashing Thru the Sands – Presentation of awards to winners.

January 2013 •Cayman Cookout – Introduction of Chef David Kinch

•Taste of Cayman – Survey project for CITA

Tourism Ambassador

DoT in partnership with CCMI offers to students the opportunity to

participate in a competition focused on oceans.

This project is for years 5 & 6. The project title is: Our Ocean and

Tourism. Students will have to complete a class project showing how

oceans support an abundance of life and ecosystems, which are

extremely valuable to the tourism industry in the Cayman Islands. An

emphasis should be placed on sustainability and conservation.

Deadline for Registration: 1 March 2013

Judging: 19 April 2013

One Ocean One Planet

MOT Tourism Apprenticeship

Training Programme

Event/Activities 2013

• All Apprentices participated in the Annual Cook-Off Competition, held January 17 -21, 2013 at the Ritz Carlton; where they assisted celebrity chefs such as Anthony Bourdian.

Event/Activities Cont……

• Motivational talk at the college on

January 11th by Mr. Coyler at ICCI.

• Work place etiquette Career

Workshop, January, 25thby Human

Resource Manager, Jan Peters, DOT.

Other Event/Activities Cont……

Mercer Knife Skills Class at

AL Thompson Department Store.

Agricultural Show 2013

Caption:

A premier event at the recent Cayman Islands Agricultural

Show was the Youth Cook-Off featuring students from the

Ministry of Tourism’s Tourism Apprentice Training

Programme (TATP). They took part in a live ‘cook-off’

competition, with one of the Apprentice as Champion

winner

THANK YOU!