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The Future of Work & Its Impact on Employee Experience

The workforce is going through some major changes. These are the

three major shifts that executives now face. These shifts present

significant enterprise challenges.

Changing Workforce Boomers Retiring

Millennials are the

Workforce

Shorter-tenured

Collaborative

Widening Skills-Gap

Leadership Gap

Digital Transformation Everyone is Connected

Micro Moments

Rich Video

Self-Publishing

Searchable

Mobile

Social

Me

Changing

Work Speed of Business

Work Location is

Changing

Adaptable

Skills Have a Shorter Shelf

Life

Less Assigned Training

Employees Responsible

for Continuous Learning

3 Major Shifts in the Workplace

Future of Work Framework: NASA

https://blogs.nasa.gov/futureofwork/2018/11/1

5/the-future-of-work-framework/

Future of Work Framework: EdCast Capabilities

8. Workflow Automation:

MyGuide; AI Engine for

Taxonomy, Big Data

Analytics Insights

7. Digitize content

& workflow

(MyGuide)

6. Livestream, AMA,

pathways, etc. + Skills

Economy: Earn SkillCoins

for Sharing & Security

5. Static & Dynamic Groups,

P2P, Earn SkillCoins

1.Work Integrated

Knowledge (WIK)

MS Teams, O365,

2.Agility/Learnabilit

y

Gig Workers

Machine Talent-

Robots, AI

3. AI-based

Recommendations

Netflix-type Discovery/

Marketplace (Leapest)

-Lifetime Skills Passport

-Skills Directory

4. Skills Graph

Project SmartCard

NEW Employee Pre-

Boarding/

Onboarding

CHANGE Business

Transformation

FAST Real-time

Performance

Support

DEEP Deepening or

widening

expertise

MOVE Mobility,

Progressions,

Promotions

Future of Work & Employee Experience: Agile Workforce = Human Talent + Machine Talent

Sally Human-Automation-Human-Automation-Human-Automation

PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED

NEW Employee Pre-

Boarding/

Onboarding

CHANGE Business

Transformation

FAST Real-time

Performance

Support

DEEP Deepening or

widening

expertise

MOVE Mobility,

Progressions,

Promotions

Future of Work: Core Capabilities of WIK

Sally

Collective

Intelligence

Work-Integrated

Recommendations/

Pathways/Journeys

Collaborative

Upskilling

Skills Graph/

Skills Directory

Marketplace

Skills Economy

Portable

Benefits/

SkillCoins

Human + Robots

Guides &

Automation

PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED

AGGREGATE | CREATE | CURATE | TARGET

Work-Integrated Knowledge (WIK)

INTERNAL

CONTENT

Mobile

& Web Knowledge Cloud

Machine Learning & Artificial

Intelligence

PREMIUM

CONTENT

FREE/OPEN

CONTENT

FORMAL

LEARNING

CONTENT

EXPERT

CONTENT

FUTURE OF WORK: Unified, Relevant and Engaging Experience for

Knowledge Workers

System of Intelligence

Experience

Sally

PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED

NEW Employee Pre-

Boarding/

Onboarding

CHANGE Business

Transformation

FAST Real-time

Performance

Support

DEEP Deepening or

widening

expertise

MOVE Mobility,

Progressions,

Promotions

Future of Work: Onboarding Process

Sally

PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED

NEW Employee Pre-

Boarding/

Onboarding

CHANGE Business

Transformation

FAST Real-time

Performance

Support

DEEP Deepening or

widening

expertise

Future of Work: Learning + Doing (Work-Integrated Knowledge)

Sally

In the Flow of Work

with “WIK”

PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED

PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED

Demo of MyGuide Automation

Impact Measurement in the Future of Work

PRIVATE AND CONFIDENTIAL – EDCAST 2019 ALL RIGHTS RESERVED

2. Learnability: Agility/Collaborative Innovation, #CLC

3. Productivity (Onboarding-Onramping-Offboarding)

1. Velocity of Knowledge Flow: # of Internal SMEs/ Coaches

Employee Experience & Culture

4. Retention

Thank You

Q&A

Email: marketing@edcast.com

The Future of Work & Its Impact on Employee Experience

Thank you

Email: marketing@edcast.com

The Future of Work & Its Impact on Employee Experience