the hard realities of delivering and making supported ... pdfs... · making supported housing work...

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Andrew van Doorn Deputy Chief Executive HACT Housing 2012: CIH Annual Conference

The hard realities of delivering and making supported housing work

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HACT

Housing is more than just a house – housing

providers are at their best when working with

people in their communities

Working in partnership, sharing ideas and inspiration, achieving change together

Focus on solutions – what works

www.hact.org.uk

www.hact.org.uk

The here and now

• Public sector cuts driving major change

• Reforms in:

– Public service: plurality, vfm, PBR, mutuals

– Housing: affordable rent, private sector

– Health: CCGs, public health, HWBs, community health, ‘any willing provider’

– Social care: law, funding, personalisation

– Welfare: Universal Credit, HB, WP, ESA

– Criminal justice, training and skills, and many other areas

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Government cut-backs: Just beginning

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The future

• Changing demographics – ageing, migration, diversity

• Ongoing financial challenge

• Relationship between people and state, people and services

• Technology and digital inclusion

• Role of private sector

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What does that mean for supported housing?

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The challenges

• Personalisation

• Prevention

• Integrated care

• Co-production

• Payment by Results

• Affordable housing

• Who commissions?

• Who provides?

• Who makes the case for investment and invests?

• Who measures quality?

• Who innovates?

• What evidence do we need?

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The opportunities

• Personalisation – choice and control, not just personal budgets

• Co-production using asset based models

• Health

– Provider led innovation with NHS Trusts

– Land

– Community health care

• Outcomes

• Community investment

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Trying out personalisation…

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What is up2us?

6 pilots exploring group buying by people who use housing support and social care services.

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Why up2us?

Increased Buying Power

Increasing Choice New Ideas

Co-production

New Business

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Key highlights

• New Website – www.up2uscommunity.co.uk

• New Co-operative

• Cash allocations in supported housing

• Residents groups deciding what to do

• Buying goods and services together

• Commissioning support

Photos from up2us activities

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Key learning

• A huge shift in culture and practice

• Small steps, big changes

• Working collectively not the norm

• Co-production makes the difference

• Invest in social networks

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Key learning

• Take risks, experiment, try out new things

• Focus on solutions, outcomes

• Challenge ourselves and each other

• Pace is important

• Leadership is key

• Not ‘one way’ but ‘many ways’

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The future is ours to grasp so is it time for our own sector led inquiry?

www.hact.org.uk andrew.vandoorn@hact.org.uk 020 7247 7800