the making of namma toilet

The Making of Namma Toilet

June 9, 2014Chandrakant B. Kamble , CommissionerCommissionerate of Municipal Administration, Government of Tamil Nadu

About CMA

• No. of Municipalities: 126• No. of Corporations: 9

As per Census 2011: • Urban Population: 48.45%• No. of urban households without access to a toilet: 24.8%

Tamil Nadu Vision

The Hon’ble Chief Minister’s visionis to provide piped and pressurized 24x7 watersupply to 100% of its residents and ensure thatall of them have access to safe sanitationincluding open defecation free and garbagefree environment.

O&M

Hardware

.Software

?

• Supply driven• Low Cost• Technology

• IEC• Health & Well Being

User FeesEfforts in the past to address the issue of OD..

Are existing solutions taking into account the needs of the end-user?

WE ASKED THE USERS

Through a study designed to understand the sanitation needs & aspiration of the all users, and this is what we found……

Existing public & community toilets are not usable by all user-groups; the independent men and women, and the dependent population like the elderly, children and differently-abled.

A multi-disciplinary team was formed to better understand user-specific needs and aspirations.

“Universal Design is a contemporary concept that advocates product and buildings be made usable by all people”

a) Independent users like able-bodied men and women

b) Dependent users like children, differently-abled, andc) Caregivers like parents of children, and adults caring

for the elderly and disabled.

The Need for a Universal Design

1. A Universal Design with access to all user-groups.

2. Design to address the most basic needs of access, ventilation, natural light with adequate privacy & safety

3. A Modular Design that can be scaled-up as per needs.

4. Solar energy to provide power to the toilet stalls, 24*7 water supply

5. Safe waste disposal techniques based on site-specific conditions

6. Easy to maintain including vandal resistant fittings and fixtures

7. Uniform Identity to drive a sense of ownership and pride.

Design Criteria

A Modular Stall is flexible and can serve as a standalone unit, or as family, shared/neighborhood and community/public toilets.

Toilets for All

The toilet stall was named “Namma Toilet” to inculcate a sense of ownership and belonging among its users.

Signage to guide the user became an integral part of Namma Toilet

Unique Branding and Signage

Urinals for Men: To avoid queuing in areas with high floating population, this urinal for men is designed on the same principles of universal access.

Namma Toilet has been well-received by the users.

Namma Toilet Usage Details

Men Women

65,710

57,899

20,451

259

Children Differently abled

Usa

ge

Ooty

Namma Toilet Usage Details

Men Women Children Differently abled

Usa

ge

Tiruchirapalli

37,781

27,423

4,246

1,473

Namma Toilet Usage Details

Men Women Children Differently abled

Usa

ge

Coimbatore

31,927

26,020

16,526

1,965

Namma Toilet Usage Details

Men Women Children Differently abled

Usa

ge

Pollachi1,9321,954

2,600

780

Municipality/Corporation Average Usage Per Day

Pollachi 300

Tiruchirapalli (Srirangam) 275

Ooty (6 sites) 6000

Pallavaram 275

Tambaram 750

Tiruchirapalli (Thiruvedu Street) 200

Coimbatore 275

Arcot 280

Namma Toilet Usage Details

A register is maintained outside every location for user-feedback.

Feed Back Date: 06-03-2013 Meenakshi: Very clean a great help to public. Thanks.

MTC - THO MU SA Union: Thanks to Tambaram municipality for constructing this toilet

Toilet User: I also thank the maintenance staff.

MTC Conductor: It has brought an end to the sanitation problems experienced by daily commuters, bus drivers and conductors.

Babu (College Student): Took some photos to do some project. It is very good and more convenient. Especially the separate toilet for physically challenged people is very useful.

Sridhar (Auto Driver):“Namma Toilet” at the Duraiswamy road Tambaram is really very nice. There is only one toilet for gents it would be really great if one more toilet is constructed for men

IEC Campaign focuses on user-needs, Namma Toilet as a 24 hour family toilet and messages on health and hygiene

Media Coverage

More Coverage……

A team from Gujarat comprising the RD & UD visited and appreciated Namma Toilet.

Namma Toilet Facebook Page

A video that captures user-needs, aspiration and feedback……

Lessons Learnt For any IEC strategy to be successful, we need to first start by

providing accessible &user-friendly facilities.

Different user-groups have different needs. Therefore, IEC Strategy has to focus on all the user-groups.

Solutions should evolve with changing user-needs and aspirations.

• School Sanitation in Urban Tamil Nadu:A study on user-needs

• Retrofitting Public Toilets in Urban Tamil Nadu: An Engineer’s Manual

• Septage Management

Tambaram’s Community Kitchen

June 9, 2014Chandrakant B. Kamble , CommissionerCommissionerate of Municipal Administration, Government of Tamil Nadu

Bharath Nagar Slum Community in East Tambaram has 269 households out of which 125 do not have a toilet within their homes.

The Integrated Sanitary Complex in Bharath Nagar had been abandoned due to problems in the septic tank .

In June 2013, the Municipality decided to give a face-lift to the toilet

The Septic Tank was demolished and replaced with a 15000Lts. capacity bio-digester

Before After

A kitchen was constructed where 12 gas stoves were installed and powered through the bio-gas produced from waste collected from the community toilet and kitchen waste.

During the construction phase, the elected representatives and municipal officials engaged actively with the community.

Lessons Learnt

Active community engagement and deep involvement of the authorities is the key to a successful programme

Informed decision-making was critical at every stage to ensure a sustainable solution.