the new administration and finance structure for service excellence 2006 management forum conference...
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The New Administration and Finance Structure for Service Excellence
2006 Management Forum Conference
November 29, 2006
New Administration & Finance Structure for Service Excellence
Vice-Principal(Administration and Finance)
University Services
Facilities Management and Development
Physical Planning(joint with Provost)
Ancillary Services
Purchasing Services
Environment Health and Safety Services
Security and Fire Prevention
Human Resources
Academic Personnel Office(Office of the Deputy Provost)
HR, Administration & Systems(Payroll, Pension & Benefits)
Total Compensation Policy
Staffing
Training and Development(Including McGill 2000+)
Staff Relations
Policy
Faculty APOs(Dotted line reporting)
Financial Resources
Controller
Treasurer & Pension Investments
Budget Control
Financial Reporting
Financial Policies
Faculty Financial Officers(Dotted line reporting)
Status
Ms. Lynne B. Gervais Associate Vice-Principal (Human Resources) Effective December 4, 2006
Professor Jim Nicell Associate Vice-Principal (University Services) Effective January 1, 2007
New Administration & Finance Structure for Service Excellence
Why the Change in Structure?
1. Fewer direct reports to V-P (Administration and Finance)
2. Cost effective service excellence
3. Succession for the portfolio
New Administration & Finance Structure for Service Excellence
Mission A prudent and forward thinking management of the financial resources of the University; and to provide excellent Human resources and University Services to all of McGill’s stakeholders.
We will be enablers of our strategic aim to “unambiguously position McGill among the world leaders.”
We will excel in all that we do through three service units: University Services, Financial Services, and Human Resources.
New Administration & Finance Structure for Service Excellence
New Administration & Finance Structure for Service Excellence
Balanced Scorecard
Expertise
Financial Resources
• Investments• Cost Control• Budget
Process Excellence
Customer Service
People• Employees• Students
Specific Measurable Agreed on Realistic Timed
What this Means for Managers… Active adaptation is key!
Adapt to the work environment in general Adapt to McGill’s evolving work environment Don’t resist change – actively work with it It’s within your power to evolve
New Administration & Finance Structure for Service Excellence
"The best way to predict your future is to create it.” - Stephen Covey
Be Prepared – Tools for Growth Principal’s Task Force on Student Life
and Learning
McGill University’s Strengths and Aspirations – A white paper call to action regarding McGill University’s future
Competencies
New Administration & Finance Structure for Service Excellence
Develop Your Competencies Use competencies for growth You may be asked to develop specific
competencies for your level You may want to develop specific
competencies for the level above yours Competencies are being used at the
executive level to recruit – was used in Associate V-Ps (HR) and University Services searches
New Administration & Finance Structure for Service Excellence
Some Advice on Advice… Last year at the Management Forum
conference, I offered six strategies for effective leadership
This year, you can learn the Seven Habits of Highly Effective People according to Stephen Covey to help you in your personal and professional lives
You will receive a copy of the book, compliments of the Office of the Vice-Principal (Administration and Finance)
New Administration & Finance Structure for Service Excellence
Encourage Each Other We’re all in this together! Teamwork and a sense of community
are the essential ingredients of success Celebrate your successes: Nominate a
worthy colleague for the Principal’s Awards for Administrative and Support Staff
New Administration & Finance Structure for Service Excellence
Change = Opportunity
New Administration & Finance Structure for Service Excellence
New Administration & Finance Structure for Service Excellence
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