the new administration and finance structure for service excellence 2006 management forum conference...

The New Administration and Finance Structure for Service Excellence

2006 Management Forum Conference

November 29, 2006

New Administration & Finance Structure for Service Excellence

Vice-Principal(Administration and Finance)

University Services

Facilities Management and Development

Physical Planning(joint with Provost)

Ancillary Services

Purchasing Services

Environment Health and Safety Services

Security and Fire Prevention

Human Resources

Academic Personnel Office(Office of the Deputy Provost)

HR, Administration & Systems(Payroll, Pension & Benefits)

Total Compensation Policy

Staffing

Training and Development(Including McGill 2000+)

Staff Relations

Policy

Faculty APOs(Dotted line reporting)

Financial Resources

Controller

Treasurer & Pension Investments

Budget Control

Financial Reporting

Financial Policies

Faculty Financial Officers(Dotted line reporting)

Status

Ms. Lynne B. Gervais Associate Vice-Principal (Human Resources) Effective December 4, 2006

Professor Jim Nicell Associate Vice-Principal (University Services) Effective January 1, 2007


Why the Change in Structure?

1. Fewer direct reports to V-P (Administration and Finance)

2. Cost effective service excellence

3. Succession for the portfolio


Mission A prudent and forward thinking management of the financial resources of the University; and to provide excellent Human resources and University Services to all of McGill’s stakeholders.

We will be enablers of our strategic aim to “unambiguously position McGill among the world leaders.”

We will excel in all that we do through three service units: University Services, Financial Services, and Human Resources.



Balanced Scorecard

Expertise

Financial Resources

• Investments• Cost Control• Budget

Process Excellence

Customer Service

People• Employees• Students

Specific Measurable Agreed on Realistic Timed

What this Means for Managers… Active adaptation is key!

Adapt to the work environment in general Adapt to McGill’s evolving work environment Don’t resist change – actively work with it It’s within your power to evolve


"The best way to predict your future is to create it.” - Stephen Covey

Be Prepared – Tools for Growth Principal’s Task Force on Student Life

and Learning

McGill University’s Strengths and Aspirations – A white paper call to action regarding McGill University’s future

Competencies


Develop Your Competencies Use competencies for growth You may be asked to develop specific

competencies for your level You may want to develop specific

competencies for the level above yours Competencies are being used at the

executive level to recruit – was used in Associate V-Ps (HR) and University Services searches


Some Advice on Advice… Last year at the Management Forum

conference, I offered six strategies for effective leadership

This year, you can learn the Seven Habits of Highly Effective People according to Stephen Covey to help you in your personal and professional lives

You will receive a copy of the book, compliments of the Office of the Vice-Principal (Administration and Finance)


Encourage Each Other We’re all in this together! Teamwork and a sense of community

are the essential ingredients of success Celebrate your successes: Nominate a

worthy colleague for the Principal’s Awards for Administrative and Support Staff


Change = Opportunity


the new administration and finance structure for service excellence 2006 management forum conference...

Documents