the provision of information technology software ......cdi request for proposal no: 01/31/08/2018...
Post on 03-Apr-2020
0 Views
Preview:
TRANSCRIPT
CDI Request for Proposal No: 01/31/08/2018 Page 1
Request for Proposal (RfP)
The provision of Information Technology Software
Development Services for the establishment of the
Craft and Design Institute e-learning platform
RFP No. 01/31/08/2018
Date of Issue: Friday, 10 August 2018
Briefing session: Monday, 20 August 2018 – 12h00 to 13h00
Closing date: Friday, 31 August 2018 – 12h00
Submission place: CDI Main Reception
Briefing session place: CSIR Boardroom 5, Main Building 15 Lower Hope Road, Rosebank, Cape Town, 7700
RSVP for briefing session Haudia Ohlson E-mail: HOhlson@csir.co.za
Technical enquiries Alan Alborough E-mail:
alan.alborough@thecdi.org.za
CDI business hours 08h00 – 16:30
Category Professional Services
CDI Request for Proposal No: 01/31/08/2018 Page 2
TABLE OF CONTENTS
1 BACKGROUND 3
2 INVITATION FOR PROPOSAL 3
3 VENUE FOR PROPOSAL SUBMISSION 3
4 SCOPE OF WORKS 4
5 DELIVERABLE 4
6 SUBMISSION OF PROPOSALS 5
7 DEADLINE FOR SUBMISSION 5
8 EVALUATION PROCESS AND CRITERIA 5
9 VALIDITY PERIOD OF PROPOSAL 6
10 APPOINTMENT OF SERVICE PROVIDER 6
11 ENQUIRIES AND CONTACT WITH THE CDI 6
12 MEDIUM OF COMMUNICATION 6
13 COST OF PROPOSAL 6
14 PRICING PROPOSAL 7
15 CORRECTNESS OF RESPONSES 7
16 VERIFICATION OF DOCUMENTS 7
17 ADDITIONAL TERMS AND CONDITIONS 8
18 CDI RESERVES THE RIGHT TO: 8
19 DISCLAIMER 9
20 DECLARATION 10
21 ANNEXURE A - FUNCTIONALITY EVALUATION SCORECARD 11
22 ANNEXURE B - CONCEPT DOCUMENT 12
CDI Request for Proposal No: 01/31/08/2018 Page 3
1 BACKGROUND
The Craft and Design Institute (CDI), established in 2001 as the Cape Craft and Design
Institute, is a craft and design sector development agency with a mission to develop
capable people and build responsible creative enterprises trading within local and
international markets. During the first decade of existence, the company focussed on the
development and promotion of the Western Cape craft and design sector. Over the years
CDI has developed a range of activities to help improve creative businesses. The
institute works with craft producers, designers and a wide range of other creative
entrepreneurs providing three core offerings, namely product support, business support
and market support.
Currently, the CDI has more than 4 000 creative enterprises on its database, having
become an official implementing agency for the sector. CDI is rolling out its services to
other provinces in South Africa after being identified as a model craft and design hub by
the national Department of Trade and Industry.
The CDI wishes to increase its reach and accessibility by providing an online platform
that will make training available to entrepreneurs in the craft and design sector. CDI has
a high level digital strategy and its implementation requires the development of a web
based platform that will offer packaged training content.
2 INVITATION FOR PROPOSAL
The CDI wishes to appoint a suitable service provider to develop their e-learning platform
as per specification and assist with its integration into other CDI online platforms.
3 VENUE FOR PROPOSAL SUBMISSION
All proposals must be submitted at:
CDI Reception, 103, 1st Floor, 7 West Quay, West Quay Road, V&A Waterfront, Cape Town
CDI Request for Proposal No: 01/31/08/2018 Page 4
The proposal submission program, as currently envisaged, incorporates the following key
dates:
Issue of proposal documents: 10 August 2018
Compulsory briefing (RSVP by email before 17 Aug) 20 August 2018
Venue: CSIR Boardroom 5, Main Building, 15 Lower Hope Road, Rosebank,
Cape Town, 7700
Time: 12:00 noon to 13:00
Closing / submission Date: 31 August 2018
Proposal evaluation: 10 September 2018
Appointment and contracting of successful bidder: 24 September 2018
Target start date of the project: 01 October 2018
Target completion date of project: 30 January 2019
4 SCOPE OF WORKS
The user interface of the platform should be fresh, appealing and user friendly. The
developer should design a contemporary ‘look and feel’ of the e-learning platform. The
look and feel of the platform is understood to be important for not only engaging learners
but also retaining them. The CDI website will also need to align with the look and feel of
the e-learning platform. The platform should conform to the norms and practices of e-
learning delivery and management software.
The e-learning platform developer should provide a quote for:
Development of a new e-learning platform or appropriate customisation of an existing
e- learning platform
Alignment of the e-learning platform to the CDI’s current website and envisaged
digital strategy
A 3 year maintenance contract.
See section 22 for the concept document.
5 DELIVERABLE
The successful bidder (s) will deliver a fully functioning e-learning platform, aligned to
other CDI online platforms.
CDI Request for Proposal No: 01/31/08/2018 Page 5
6 SUBMISSION OF PROPOSALS
All proposals are to be sealed. No open proposals will be accepted. All proposals
are to be clearly marked with the RfP number, e-learning platform proposal and the
name of the bidder on the outside of the main package.
Proposals submitted by companies must be signed by a person or persons duly
authorised thereto by a resolution of a Board of Directors.
The CDI will award the contract to qualified bidder (s)’ whose proposal is determined
to be the most advantageous to the CDI, taking into consideration the technical
(functionality) solution, support and price.
7 DEADLINE FOR SUBMISSION
Proposals shall be submitted at the address mentioned above no later than Friday, 31
August 2018 – 12h00 at a stipulated location. Where a proposal is not received by the
CDI by the due date and at the specified location, it will be regarded as a late proposal.
Late proposals will not be considered.
8 EVALUATION PROCESS AND CRITERIA
8.1 Evaluation of proposals
All proposals will be evaluated by an evaluation team for functionality and price. Based
on the results of the evaluation process, CDI will approve the awarding of the contract to
successful bidder(s).
8.2 Functionality evaluation criteria
The functionality evaluation criteria will be based on the following:
Competence Criterion Key Aspects of Criterion Weight
Experience for project leader(s) Five years’ minimum experience 25
Company experience
Five years’ minimum experience 20
Capacity (organogram) 20
CDI Request for Proposal No: 01/31/08/2018 Page 6
Management skills List of past managed projects (indicating
cost and duration) 25
Location of service provider Located in Cape Town 10
Proposals with functionality points of less than the pre-determined minimum overall
percentage of 80% will be eliminated from further evaluation. See Annexure A for the
scoring sheet that will be used to evaluate functionality.
9 VALIDITY PERIOD OF PROPOSAL
Each proposal shall be valid for a minimum period of three (3) months from the closing
date.
10 APPOINTMENT OF SERVICE PROVIDER
Appointment as a successful service provider shall be subject to the parties agreeing to
mutually acceptable contractual terms and conditions. In the event of the parties failing to
reach such agreement, CDI reserves the right to appoint an alternative supplier.
11 ENQUIRIES AND CONTACT WITH THE CDI
Any enquiry regarding this RfP shall be submitted in writing to CDI at
alan.alborough@thecdi.org.za with “RFP No 01/31/08/2018” as the subject.
12 MEDIUM OF COMMUNICATION
All documentation submitted in response to this RfP must be in English.
13 COST OF PROPOSAL
Bidders are expected to fully acquaint themselves with the conditions, requirements and
specifications of this RfP before submitting proposals. Each bidder assumes all risks for
resource commitment and expenses, direct or indirect, of proposal preparation and
CDI Request for Proposal No: 01/31/08/2018 Page 7
participation throughout the RfP process. The CDI is not responsible directly or indirectly
for any costs incurred by bidders.
14 PRICING PROPOSAL
Price needs to be provided in South African Rand (excl. VAT), with details on price
elements that are subject to escalation and exchange rate fluctuations clearly
indicated.
Price should include any additional cost elements.
Only firm prices* will be accepted during the proposal validity period. Non–firm
prices** (including prices subject to rates of exchange variations) will not be
considered.
*Firm price is the price that is only subject to adjustments in accordance with the actual increase or decrease resulting from the change, imposition, or abolition of customs or excise duty and any other duty, levy, or tax which, in terms of a law or regulation is binding on the contractor and demonstrably has an influence on the price of any supplies, or the rendering costs of any service, for the execution of the contract; **Non-firm price is all prices other than “firm” prices.
Payment will be according to the CDI Payment Terms and Conditions. 15 CORRECTNESS OF RESPONSES
The bidder furthermore confirms satisfaction regarding the correctness and validity of
their proposal and that all prices and rates quoted cover all the work/items specified
in the RFP, and that prices and rates quoted cover all obligations under any resulting
contract.
The bidder accepts that any mistakes regarding prices and calculations will be at
their own risk.
16 VERIFICATION OF DOCUMENTS
Bidders should check the numbers of the pages to satisfy themselves that none are
missing or duplicated. No liability will be accepted by the CDI in regard to anything
arising from the fact that pages are missing or duplicated.
One hard copy and one electronic copy (CD or USB memory key) of each proposal
must be submitted. In the event of a contradiction between the submitted copies, the
CDI Request for Proposal No: 01/31/08/2018 Page 8
hard copy shall take precedence. In case of only electronic submissions, one copy
will be sufficient.
If a courier service company is being used for delivery of the proposal document, the
RfP description must be endorsed on the delivery note/courier packaging to ensure
that documents are delivered to the correct place, by the date and time as mentioned
above.
17 ADDITIONAL TERMS AND CONDITIONS
A bidder shall not assume that information and/or documents supplied to CDI, at any
time prior to this request, are still available to CDI, and shall consequently not make
any reference to such information document in its response to this request.
A copy/s of any affiliations, memberships and/or accreditations that support your
submission must be included in the proposal.
In case of proposal from a joint venture, the following must be submitted together
with the proposal:
Joint venture Agreement including split of work signed by both parties
An omission to disclose material information, a factual inaccuracy, and/ or a
misrepresentation of fact may result in the disqualification of a tender, or cancellation
of any subsequent contract
CDI’s decision on proposals received shall be final and binding.
Failure to comply with any of the terms and conditions as set out in this document will
invalidate the Proposal.
18 CDI RESERVES THE RIGHT TO:
Extend the closing date;
Verify any information contained in a proposal;
Request documentary proof regarding any tendering issue;
Give preference to locally manufactured goods;
Appoint one or more service providers, separately or jointly (whether or not they
submitted a joint proposal);
Award this RfP as a whole or in part;
Cancel or withdraw this RfP as a whole or in part.
CDI Request for Proposal No: 01/31/08/2018 Page 9
19 DISCLAIMER
This RfP is a request for proposals only and not an offer document; answers to it must
not be construed as acceptance of an offer or imply the existence of a contract between
the parties. By submission of its proposal, bidders shall be deemed to have satisfied
themselves with and to have accepted all Terms & Conditions of this RfP. The CDI
makes no representation, warranty, assurance, guarantee or endorsements to bidder
concerning the RfP, whether with regard to its accuracy, completeness or otherwise and
the CDI shall have no liability towards the bidder or any other party in connection
therewith.
CDI Request for Proposal No: 01/31/08/2018 Page 10
20 DECLARATION
DECLARATION BY THE BIDDER (RFP No: 01/31/08/2018)
Only bidders who have completed the declaration below will be considered for
evaluation.
I hereby undertake to render services described in the attached tendering documents to
CDI in accordance with the requirements and task directives / proposal specifications
stipulated in RFP No: 01/31/08/2018 at the price/s quoted. My offer/s remains binding
upon me and open for acceptance by the CDI during the validity period indicated and
calculated from the closing date of the proposal.
I confirm that I am satisfied with the correctness and validity of my proposal; that the
price(s) and rate(s) quoted cover all the services specified in the proposal documents;
that the price(s) and rate(s) cover all my obligations and I accept that any mistakes
regarding price(s) and rate(s) and calculations will be at my own risk.
I accept full responsibility for the proper execution and fulfilment of all obligations and
conditions devolving on me under this proposal as the principal liable for the due
fulfilment of this proposal. I declare that I have no participation in any collusive practices
with any bidder or any other person regarding this or any other proposal. I accept that the
CDI may take appropriate action should there be a conflict of interest or if this declaration
proves to be false. I confirm that I am duly authorised to sign this proposal.
NAME (PRINT) …………………………..….
CAPACITY …………………………….
SIGNATURE …………………………….
COMPANY NAME ………………………….…
DATE ……………………………………….…
WITNESSES 1 …….……………………
2 ……….………………… DATE: .……………………
CDI Request for Proposal No: 01/31/08/2018 Page 11
21 ANNEXURE A - FUNCTIONALITY EVALUATION SCORECARD
Competence Competence
factors Key Aspects of Criterion Points
Experience
[25%]
Experience by
project
leader/principal
agent 25%
5 IT projects that the project leader has supervised above
R200k in the past 5 years 10
2-4 IT projects that the project leader has supervised
above R200k in the past 5 years 7
1-4 years working experience + 1 IT project that the
project leader has supervised above R200k in the past 5
years
3
Experience
(Company)
[40%]
Company
experience 20%
5 years’ experience in related field 10
3-4 years’ experience in related field 7
1-2 years’ experience in related field 3
Capacity 20% 2 full time personnel per field allocated to this project,
provide CVs 10
1 full time person per field allocated to this project, provide
CVs 5
Location [10%] Geographic
location of
service provider
10%
Located in Cape Town 10
Located in the Western Cape 7
Located outside the Western Cape 3
Management
skills [25%]
Previously
managed
projects 25%
List of 5 previously managed projects (above R200k)
including contact details of the clients 10
List of 3-4 previously managed projects (above R200k)
including contact details of the clients 7
List of 1-2 previously managed projects (above R200k)
including contact details of the clients 3
CDI Request for Proposal No: 01/31/08/2018 Page 12
22 ANNEXURE B - CONCEPT DOCUMENT
22.1 CONTEXT Figure 1 illustrates the context in which the online e-learning platform will exist. The CDI currently hosts their website (www.thecdi.org.za). They also manage and operate the PEEK website (www.peek.org.za) on behalf of the Department of Small Business Development.
Figure 1: CDI web presence
The e-learning platform will be integrated into the CDI website. The platform has other pages as well including:
Online shop
Events
Membership
Donate
Staff login
Social media. The back end of the site will include a member database and e-learning and donate platforms coupled to a payment gateway. The payment gateway does not exist at this stage. It will be developed and incorporated as a plug and play module at a later stage. The e-learning platform will be able to function without it in the interim.
CDI Request for Proposal No: 01/31/08/2018 Page 13
The e-learning platform will host the CDI’s learning courses with a view to providing learners with electronic access to the course content. The courses are to be tailored for crafters and designers. 22.2 LEARNER COURSES OFFERED Figure 2 shows the list of courses to be offered by the CDI as online learning. These include production, product idea, prototyping and sampling, materials, packaging and packing, marketing, selling, distribution, strategy, communication, human resources and business systems.
Figure 2: CDI course list
The learner courses are pitched a different levels to accommodate a wide spectrum of businesses i.e. start-up businesses, small businesses, expanding/growing businesses and exporting or export ready businesses. As depicted in Figure 3, some learner courses, such as marketing, are offered in four levels while others are only available at certain levels.
CDI Request for Proposal No: 01/31/08/2018 Page 14
Figure 3: CDI course levels
Though the CDI offers mainly business skills, technical skills training may also be offered online to cater for specific sector requirements. 22.3 CONCEPT The e-learning platform will seek to attract individuals and businesses in the craft and design sector. They would have access to a platform that assists with upskilling them from a start-up to an established business. This encompasses the development of skills, in a diverse range of activities, selected to suite the learner needs. The e-learning platform does not necessarily provide the learner with a linear progression, but rather addresses the topics needed by the individual learner. As portrayed in Figure 4, the e-learning platform principles will include content that is tailor made to be craft and design sector specific making it a unique and niche offering. Though the crafters and designers may benefit the most, the content will be relevant to other business owners in other sectors. The platform will provide a range of free courses, while others will be paid for. When learners register, they will be offered free credits to be used for purchasing courses and related materials.
CDI Request for Proposal No: 01/31/08/2018 Page 15
Figure 4: CDI Online learning platform principles
The platform will have a self-assessment tool available for each learner to ascertain the appropriate starting point. This is important to ensure that learners are properly guided into selecting appropriate courses and course levels relevant to their needs. In addition to the four levels of learner content illustrated in Figure 3, Level 5 will comprise of ‘train the trainer’ content. The additional content will be tailored for trainers only to aid in conducting lessons and to complement the face-to-face learning interactions. The CDI has worked with locally based partners in all provinces in South Africa (SA). This will continue in future to deliver the face-to-face content where the need arises. The platform will provide access to the locally based trainers with a view to providing them with training and facilitation skills as well as regularly updated content. The CDI will adapt the existing content to suit the online platform. This will be done in a manner that allows for content to be accessed via different media including personal computers, tablet computers and smartphones. The platform will also host a learning pathway to track the learner progress. This will be accompanied by assessments (where appropriate) to test learner understanding of the course material. The pathway will show a dashboard of previously learnt courses and recommended course to study further. The learner will interface with a user friendly platform displaying easy to read content that is understandable by learners at different levels. The user experience path is indicated in the section below. 22.4 ONLINE LEARNING PLATFORM This section demonstrates how the platform users will encounter the e-learning website navigation. The primary users of the platform will be learners intending to increase their knowledge to improve their businesses. It will also be used by trainers to improve their facilitation skills, learn the CDI methodology and to access updated training content. The platform will adopt the latest functionality of e-learning management software norms and current practices. It will also have navigation throughout the platform to enable users to
CDI Request for Proposal No: 01/31/08/2018 Page 16
track their activity, on their profile dashboard. The activity tracker will show what learners have completed and what they have accessed. The platform will have an embedded emailing strategy. It is planned that users will get email correspondence when:
Users register on the platform
Users register for a course, this mail will have a link that directs the learner back to the course page
CDI requests feedback inputs
CDI sends suggested course material to study
CDI sends follow up emails All personal information requested on the platform will be managed to adhere to the Protection of Personal Information (POPI) Act. All communication sent to users will be with the users’ consent and options will be provided for users to be able to deactivate the email communication. The platform will enable the administration team to update the content on the platform, offline. All content will be developed in popular formats for ease of development, updating and editing. The CDI will later consider the possibility of generating revenue through advertising. As illustrated in Figure 5, the user experience will be supported by two sections viz. the user environment and the content environment. The two sections are further detailed below.
Figure 5: User experience environment
CDI Request for Proposal No: 01/31/08/2018 Page 17
22.5 USER ENVIRONMENT 22.5.1 Login and registration process Figure 6 highlights the login and registration process as the first step in the learner experience on the e-learning platform. The platform will host different portals that open up and lead to the course content.
Figure 6: Login or registration onto platform
The first port of call into the platform is the login or registration process. A new comer will register while a return prospective learner will login. During the registration process free course credits will be offered to the learner. These credits could be used to purchase an online course. Additional credits could be purchased. For first time users, the CDI member database aligned registration process will include the capturing of:
Personal details
Whether the registration is for a learner or trainer
Craft and design sector interest
Business profile
Educational details
Location
CDI Request for Proposal No: 01/31/08/2018 Page 18
When the registration process is complete, the system will load purchased and free credits to allow for joining the existing members’ platform. Registrations will be kept on the CDI member aligned platform database that will record members changing business levels (start up, small, medium, exporting businesses) and whether they are learners or trainer. The returning learner login process will entail:
Verification of registration status and updating of personal details etc.
Checking of learner credit balance and offering opportunity to purchase more credits
Assessing if the assessment is required
Landing page - dashboard profile including the content segment wheel 22.5.2 Self-assessment Figure 7 highlights the self-assessment portal. For a new comer, after logging in, the platform will open up a portal illustrating the self-assessment. This takes the learner through a series of questions that will guide the learner to the appropriate course and level. The assessment output will show the recommended courses on the content segment level wheel.
Figure 7: Self-assessment portal
CDI Request for Proposal No: 01/31/08/2018 Page 19
The self-assessment will however only be a recommendation, as the learner will be allowed to follow a course outside the recommendations of the system. There will also be an option to conduct an offline personal assessment via telephone or personal interview, if there is someone in the learner’s area. This facility could be paid for by the learner. Personal assessments will be conducted in more depth and expertly analysed to identify the learner needs in their quest to grow their business. 22.5.3 Trainer dashboard Figure 8 shows the Trainer dashboard. The trainer will have access to different content including the ‘train the trainer’ content. The trainer dashboard will comprise of content they have access to (level 5), their personal profile and interactions with CDI. They will also have access to the learner database and fellow trainers as listed in the platform. Trainers would also be able to access all levels of learning content appropriate to the courses they are training. Management of courses, attendance etc. would also be done by the trainers via the trainer dashboard. Trainers will evaluate assessments and moderate the learner dashboard to reflect their latest interactions. Trainers would also be responsible for conducting learner enrolment assessments over the self-assessment that the learner could opt for, this assessment is a one on one assessment provided as a paid service.
Figure 8: Trainer portal
CDI Request for Proposal No: 01/31/08/2018 Page 20
22.5.4 Learner profile dashboard Once login has been completed the learner will have access to the profile dashboard as shown in Figure 9. The dashboard will show:
The learner profile
The learner history
Recommended courses
Other important records such as:
Consultation records
Learning path
Picture of learner. It could also indicate interactions with the CDI and grant access to fellow learners listed on the CDI member database according to location and products via the CDI sector mapping tool.
Figure 9: Learner profile dashboard
The dashboard will display a platform navigation ‘how to guide’ that will illustrate the basic navigation steps on how to best access information that the learner seeks for. This could be presented in interactive, video or pdf format.
CDI Request for Proposal No: 01/31/08/2018 Page 21
22.5.5 Content segment wheel The learner will enter a portal where they would be able to select an appropriate content segment on the content segment wheel. Segments shown on the content segment wheel will have links to specific segment portals.
Figure 10: Content segment wheel
Figure 11 depicts the content segment wheel (Level 1) indicating the different course segment groupings including:
Strategy
Communication
Product
Marketing
Sales, distribution
Management
Human resources
Business systems
Production
Individual capacity.
CDI Request for Proposal No: 01/31/08/2018 Page 22
Figure 11: CDI content segment wheel
22.5.6 Segment portal The segment portal is highlighted in Figure 12, guiding a learner to select a specific course to study. The learner will be able to:
Select a course of choice
Pay for it (The learner will start to spend available credit if they select paid for content).
When the course has been selected, a course landing page will be accessed where the actual course learning content will be displayed. As indicated in sections above, the segment’s course structure will, where appropriate, be divided into four levels:
Start-up business course content
Small business content
Expanding/growing business content
Exporting or Export ready business content. The fifth level (hidden) is the train the trainer content. This will include the CDI methodology documents and training content as well as links to readings, videos and facilitation aids. The segment portal page will include:
A platform navigation guide
A segment dashboard linked to the learner profile dashboard
A navigator (to enable easy exit and entrance into the portal)
A news flash/stream
CDI Request for Proposal No: 01/31/08/2018 Page 23
Figure 12: Segment portal
22.5.7 Course landing page The course landing page will contain the actual learning content of a specific course i.e. there will be a course landing page for each course offered The course landing page will include:
An introduction video (for marketing)
A platform navigation guide
A learning pathway
A navigator (to enable easy exit and entrance into the portal)
A news flash/stream
Progress tracking to provide the facility to go back to where you where you were
Join e-classes/webinar The course landing page content will include pages for:
Theory material
Tests
Assignments
Videos
Downloads Webinars
CDI Request for Proposal No: 01/31/08/2018 Page 24
This section will be the link between platform back office course content and the learner dashboard, as shown in Figure 13.
Figure 13: Course landing page
22.5.8 Evaluation and feedback Figure 14 illustrates the evaluation and feedback portal. This section will be fed directly by the course content shown in Figure 13. It will support the work of e-learning by providing assignments and tasks aimed at getting the learner to apply the newly acquired knowledge. Assessments will be appropriate to the course intention and content and will be tailored to assist the learner in testing the real life applications of the learned content. For example the learner could be required to submit a portfolio of evidence that will be assessed by the CDI to evaluate attendance, completion and course competence. Learners will also be able to provide feedback on their experience on the e-learning platform and the course content to assist the CDI in effecting improvements where necessary. In addition to this testimonials and case studies will also be collected. The system will make provision for issuing of certificates.
CDI Request for Proposal No: 01/31/08/2018 Page 25
Figure 14: Evaluation and feedback
22.5.9 Issue of certificate After completing the course, the learner will receive an acknowledgement of attendance certificate as illustrated in Figure 15. If the learner wishes to acquire a formal competence certificate, and this is available for the specific course, they would have to pay a fee for the administration processes. The e-learning platform will be designed to attract appropriate learners first in the craft and design sector then all other business to assist them to grow in their business journey. Its success will ultimately be measured by the number of reported testimonies where learners experienced actual growth of their businesses and attribute it to the learnings from the platform. This therefore emphasises the importance of having the best and valuable content being made available on the platform. The benefit of this for the CDI is to see the sector grow and modernising through more participants embracing technology, acquiring new skills and deepening their knowledge as well as increasing the CDI’s reach across the country and the world.
CDI Request for Proposal No: 01/31/08/2018 Page 26
Figure 15: Issue of certificate
22.5.10 Activity monitor The activity monitor, shown in Figure 16, displays all interactions and transactions taking place on the platform. It is the display interface for all support and background activities in the platform.
CDI Request for Proposal No: 01/31/08/2018 Page 27
Figure 16: Activity monitor
22.6 CONTENT ENVIRONMENT This section, illustrated in Figure 17, makes up the background data that supports both the segment and course portals. It is the back office of the online e-learning platform. The following key aspects will be incorporated into the design of the content environment:
Allowance for each course will be offered in up to four levels
Allowance for Level 5: train the trainer.
Course content will be developed off line using commonly available tools and formats, making it easy to add, edit and update material.
Allowance for future upgrades, additions and expansion
Modern E-learning norms and standard should apply Course content would be delivered in several different ways that would be facilitated by the platform. These could be synchronous (events taking place in real time) and asynchronous (events independent of specific time), be self-paced or instructor led, involve discussions and collaboration or be a blended mix of these. E-tutorials, e-mentoring and e-coaching would be used to support learners.
CDI Request for Proposal No: 01/31/08/2018 Page 28
The course content will be designed to cater for a variety of theoretical and practical learning approaches appropriate to the craft and design sector as well as different levels of previous experience. The course content will also host assignments, exercises, and field trips assigned to evaluate the learners’ progress and understanding. This will aid the learning process as it will maximise the practicality of the course content to the learner’s immediate environment. It will also provide quick feedback to the learner regarding their extent of grasping the content ideas and concepts.
Figure 17: Content environment
It should be noted that the platform will also seek to create an online classroom atmosphere by scheduling webinars that bring together learners conducting the same courses for peer learning and sharing of information. These could be arranged at convenient times for learners such as weekends or after working hours. Third party content on site will be downloaded onto the platform and not shown via links. The CDI will observe the copyrights of the third party content owner, if they exist. The segment portal is highlighted in Figure 12, guiding a learner to select a course segment to study. The course will cater for wide range of learning methods, including
Theory content
Video
CDI Request for Proposal No: 01/31/08/2018 Page 29
Audio content
Step-by-step PowerPoint type content
Video lectures with notes
Case studies
Relevant third party content. As indicated in sections above, the course structure will be divided into four levels of content specific to:
Start-up businesses
Small businesses
Expanding/growing businesses
Exporting or Export ready businesses Whilst the learner is following any particular course, the content material will be available in English pdf files. These could be downloaded into the learners’ profile and computer. It is envisaged that the start-up and small business content could be made available for free, i.e. through freely offered credits, while medium and export business content could be purchased. The course could be studied in one sitting or over a period. The pace will be set by the learner. The content is designed to be simple yet practical and informative. The role of videos to guide learners along will be important. While case studies will be reviewed during the learning process, content will be largely applied to the learner’s business to derive maximum benefit for the course study. The course will also lead learners to freely available third party content relevant to the subject under study. This will enrich the learning process as the learner will not have to conduct additional research looking for supplementary information, and the third party content will have been pre-screened. 22.7 REQUIREMENTS The user interface of the platform should be fresh, appealing and user friendly. The developer should design a contemporary ‘look and feel’ of the e-learning platform. The look and feel of the platform is understood to be important for not only engaging learners but also retaining them. The CDI website will also need to align with the look and feel of the e-learning platform. The platform should adopt the latest functionality of e-learning management software norms and current practices. The e-learning platform developer should provide a quote for:
Development of a new e-learning platform or appropriate customisation of an existing e- learning platform
Alignment of the e-learning platform to the CDI’s current website and envisaged digital strategy
A 3 year maintenance contract.
top related