the trick to improving content roi - social media ......applying data to inform and drive marketing...

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The Trick To Improving Content ROICarrie Kerpen@carriekerpen

“The fox has many tricks. The hedgehog has but one. But that is the best of all.”—Ralph Waldo Emerson

The Trick to Improving ROI

Here’s a simple question checklist for your content

Does your content:

The Trick to Improving ROI

Here’s a simple question checklist for your content

Does your content:

• Add value to the intended target?

The Trick to Improving ROI

Here’s a simple question checklist for your content

Does your content:

• Add value to the intended target?

• Help their online experience versus interrupt their experience?

The Trick to Improving ROI

Here’s a simple question checklist for your content

Does your content:

• Add value to the intended target?

• Make their face move?

• Help their online experience versus interrupt their experience?

Here’s a single question checklist for you:

The Trick to Improving ROI

How do you know?

The Trick to Improving ROI

Here’s a single question checklist for you:

The Mirror Vs. The Photograph

The Trick to Improving ROI

The single trick to improving your content ROI is...

The Trick to Improving ROI

The single trick to improving your content ROI is...

The Trick to Improving ROI

Are you listening?

The single trick to improving your content ROI is...

The Trick to Improving ROI

Are you listening?

No...That’s it!

Are.

Are.You.

Are.You.Listening!

The Art Of Listening

The Trick to Improving ROI

The Art Of Listening

of marketers say they need to be more data focused to succeed

The Trick to Improving ROI

76%

The Art Of Listening

of marketers say they need to be more data focused to succeed

agree that capturing and applying data to inform and drive marketing activities is the new reality

The Trick to Improving ROI

76% 74%

The Art Of Listening

of marketers say they need to be more data focused to succeed

agree that capturing and applying data to inform and drive marketing activities is the new reality

BUT HOW DO THEY DO IT? They’re at a loss.

The Trick to Improving ROI

76% 74%

We are drowning in data, yet we’re starving for insights

Things To Listen For

The Trick to Improving ROI

Things To Listen For

The Trick to Improving ROI

Wh

at’s

Tre

nd

ing

Things To Listen For

The Trick to Improving ROI

Targets Speak

How Different

Wh

at’s

Tre

nd

ing

Things To Listen For

The Trick to Improving ROI

Targets Speak

How DifferentCompetitors

Wh

at’s

Tre

nd

ing

Things To Listen For

The Trick to Improving ROI

Targets Speak

How DifferentCompetitors

Wh

at’s

Tre

nd

ing

Co

nve

rsa

tio

ns

Things To Listen For

The Trick to Improving ROI

Targets Speak

How DifferentCompetitors

Wh

at’s

Tre

nd

ing

Your Own

Communities

Co

nve

rsa

tio

ns

Things To Listen For

The Trick to Improving ROI

Targets Speak

How DifferentCompetitors

Wh

at’s

Tre

nd

ing

ForumsYour Own

Communities

Co

nve

rsa

tio

ns

How to Listen

The Trick to Improving ROI

How to Listen

The Trick to Improving ROI

How to Listen

The Trick to Improving ROI

You

How to Listen

InsightsThe Trick to Improving ROI

You

Listening Vs. Insights

Some Examples:

The Trick to Improving ROI

Some Examples:

The Trick to Improving ROI

The Trick to Improving ROI

The Trick to Improving ROI

Listening In Context

Don’t Speak Like Your Target Unless It’s Natural

The Trick to Improving ROI

Don’t Speak Like Your Target Unless It’s Natural

The Trick to Improving ROI

Don’t Comment On Things That Are Totally Irrelevant To You Unless There’s A Clear Connection

The Trick to Improving ROI

Don’t Comment On Things That Are Totally Irrelevant To You Unless There’s A Clear Connection

The Trick to Improving ROI

Don’t Comment On Things That Are Totally Irrelevant To You Unless There’s A Clear Connection

The Trick to Improving ROI

Don’t Open A Conversation Without Thinking It Through

The Trick to Improving ROI

The Trick to Improving ROI

Don’t Open A Conversation Without Thinking It Through

Don’t Open A Conversation Without Thinking It Through

The Trick to Improving ROI

So Now You Have Killer Content That Was Created Through Curation, Now What...

The Content Calendar Hack That Will Save You Time And Money

Content CalendarDate Promoted Image

03/25/16 Sponsorship

Lifestyle

Family

03/28/16

04/02/16

04/08/16

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tempor.

The Trick to Improving ROI

Category Facebook Status

Occasion

Content Highlights

The Trick to Improving ROI

Curate ReportThe purpose of this post is to incorporate custom content featuring Gerolsteiner in to popular holiday celebrations.

• In Q4 of 2015, posts featuring custom imagery where bottles are tailored to specific occasions, had 35% higher total engagements than the average Gerolsteiner post.

• Posts of this type accounted for the top 5 highest performing posts of Q4.

• Posts of a timely nature invite fans to engage with the content in the moment.

The Purpose

The Facts

The Proof

It’s the season for love!Remember: The best gifts are ones that sparkle.

GerolsteinerPosted February 14 2016

Pillar

Proof

Lifestyle

Health Product Family

The purpose of this post is to incorporate custom content featuring Gerolsteiner into popular holiday celebrations in order to increase engagement among current fans.

• In Q4 of 2015, posts featuring custom imagery where bottles are tailored to specific occasions, had 35% higher total engagements than the average Gerolsteiner post. • Posts of this type accounted for the top 5 highest performing posts of Q4.

• Posts of timely nature invite fans to engage with the content in the moment.

The Trick to Improving ROI

People influence people. Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message.

Thank You.@carriekerpencarrie@likeable.com

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