thesis analaysis on factors affecting e-customer ...repository.uph.edu/7107/1/title.pdf · thesis...
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THESIS
ANALAYSIS ON FACTORS AFFECTING E-CUSTOMER
SATISFACTION IN LAZADA INDONESIA
Written to fulfill one of the academic requirements to achieve a Sarjana Manajemen Strata Satu
By:
CELLY DESTRIANNIESYA (00000023768)
CINDY (00000024914) PINKA PRISKA ANGELA (00000023176)
STUDY PROGRAM OF MANAGEMENT FACULTY OF ECONOMICS AND BUSINESS
UNIVERSITAS PELITA HARAPAN TANGERANG
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