thriving strengths-based leaders: managing the whole team …

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 1

Stephen ShieldsSenior Consultant - Gallup2019 Project Management Symposium

THRIVING STRENGTHS-BASED LEADERS: MANAGINGTHE WHOLE TEAM MEMBER

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 2

Agenda

• Introductions & Expectations• Being an Engaging Project Manager• Understanding the Needs of Team Members• Your Takeaways

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 3

Introductions & Expectations

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Agenda

• Introductions & Expectations• Being an Engaging Project Manager

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 5

Your Best Moment at Work

• What’s the Best Moment You’ve Ever Had at Work?

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 6

Your Best Moment at Work

• What’s the Best Moment You’ve Ever Had at Work?

• How did you FeelDuring your Best Moment at Work?

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 7

Behavioral Economics

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Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 12

The Top 25%The Most Engaged

25%

25%

The Bottom 25%The Least Engaged

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The Best Manager You’ve Ever Had

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Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 18

Being an Engaging Project Manager: Partnership Exercise• Find a partner and interview

one another with these 2 questions:

• Which of the Employee Engagement Items is your best?

• On which of your Employee Engagement could you improve? What does that look like?

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 19

Agenda

• Introductions & Expectations• Being an Engaging Project Manager• Understanding the Needs of Team Members

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 20

Understanding the Needs of Team Members: A Gallup Global Leadership Poll

• What leader has had the most positive influence on your daily life?

• What three words best describe what this person has contributed to your life?

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 21

The Four Needs of Followers

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 22

The Four Needs of Followers: Stability

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The Four Needs of Followers: Compassion

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The Four Needs of Followers: Compassion

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 25

Behavioral Economics

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Compassion: Listening Beneath the Words

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 27

The Four Needs of Followers: Trust

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The Four Needs of Followers: Hope

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The Four Needs of Followers: Hope

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 30

Behavioral Economics

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 31

Hope: Managing your Own Explanatory Style

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Managing your Explanatory Style

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Hope: Managing your Own Explanatory Style

1. What am I feeling?

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Managing your Explanatory Style

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Managing your Explanatory Style

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Hope: Managing your Own Explanatory Style

1. What am I feeling?

2. What am I catastrophizing?

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 37

Hope: Managing your Own Explanatory Style

1. What am I feeling?

2. What am I catastrophizing?

3. What’s actually true?

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 38

Hope: Managing your Own Explanatory Style

1. What am I feeling?

2. What am I catastrophizing?

3. What’s actually true?

4. What’s important?

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 39

Hope: Managing your Own Explanatory Style

1. What am I feeling?

2. What am I catastrophizing?

3. What’s actually true?

4. What’s important?

5. What do I do next?

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 40

The Four Needs of Followers

• Stability requires “Olympic Calm”

• Compassion requires Empathy

• Trust requires Humility

• Hope requires Optimism

• For yourself or for the people who follow you, which of these Four Needs is the most pressing need at this time?

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 41

The Four Needs of Followers

• Stability requires “Olympic Calm”

• Compassion requires Empathy

• Trust requires Humility

• Hope requires Optimism

• For yourself or for the people who follow you, which of these Four Needs is the most pressing need at this time?

• Find a partner and interview one another with these questions:

• Which Need did you choose?

• What are one or two ways you

can address this need?

Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 42

Agenda

• Introductions & Expectations• Being an Engaging Project Manager• Understanding the Needs of Team Members• Your Takeaways