toyota kata coaching & pdca
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By Bill Costantino, W3 Group LLCWith permission – Mike Rother, Author
March 18, 2012
Coaching & PDCA –A Deeper Look
Note: This SlideCast has Audio. Please turn your speakers on!
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
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Record of PDCA Cycles
6 minutes
CoachLearner
2nd Coach(not always
present)
Learner
2nd Coach(not always
present)
The Story Board
Coach
Learner
2nd Coach(not always
present)
Record of PDCA Cycles
Coach
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
2) Learner fills in these two blocks DURING 1st Coaching Cycle.
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
2) Learner fills in these two blocks DURING 1st Coaching Cycle.
• Learner writes
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
2) Learner fills in these two blocks DURING 1st Coaching Cycle.
• Learner writes• Info complete
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
2) Learner fills in these two blocks DURING 1st Coaching Cycle.
• Learner writes• Info complete• Date & time
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
2) Learner fills in these two blocks DURING 1st Coaching Cycle.
• Learner writes• Info complete• Date & time• “What do you Expect? Why?”
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
3) Learner conducts his / her PDCA
experiment.
2) Learner fills in these two blocks DURING 1st Coaching Cycle.
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
3) Learner conducts his / her PDCA
experiment.
2) Learner fills in these two blocks DURING 1st Coaching Cycle.
4a) Learner then fills in these two blocks.
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
3) Learner conducts his / her PDCA
experiment.
2) Learner fills in these two blocks DURING 1st Coaching Cycle.4b) Learner fills in these two blocks BEFORE next Coaching Cycle.
4a) Learner then fills in these two blocks.
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
3) Learner conducts his / her PDCA
experiment.
2) Learner fills in these two blocks DURING 1st Coaching Cycle.4b) Learner fills in these two blocks BEFORE next Coaching Cycle.
4a) Learner then fills in these two blocks.
• Document in writing
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
3) Learner conducts his / her PDCA
experiment.
2) Learner fills in these two blocks DURING 1st Coaching Cycle.4b) Learner fills in these two blocks BEFORE next Coaching Cycle.
4a) Learner then fills in these two blocks.
• Document in writing• Think Independently
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
3) Learner conducts his / her PDCA
experiment.
2) Learner fills in these two blocks DURING 1st Coaching Cycle.4b) Learner fills in these two blocks BEFORE next Coaching Cycle.
4a) Learner then fills in these two blocks.
• Document in writing• Think Independently• Think Scientifically
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
3) Learner conducts his / her PDCA
experiment.
2) Learner fills in these two blocks DURING 1st Coaching Cycle.4b) Learner fills in these two blocks BEFORE next Coaching Cycle.
4a) Learner then fills in these two blocks.
• Document in writing• Think Independently• Think Scientifically• Well Prepared
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
3) Learner conducts his / her PDCA
experiment.
2) Learner fills in these two blocks DURING 1st Coaching Cycle.
4a) Learner then fills in these two blocks.
4b) Learner fills in these two blocks BEFORE next Coaching Cycle.
5) Learner and Coach conduct THEIR NEXTCoaching Cycle – 5Q
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
3) Learner conducts his / her PDCA
experiment.
2) Learner fills in these two blocks DURING 1st Coaching Cycle.
4a) Learner then fills in these two blocks.
4b) Learner fills in these two blocks BEFORE next Coaching Cycle.
5) Learner and Coach conduct THEIR NEXTCoaching Cycle – 5QCoach
validates Next Step or
helps Learner explore other
options.
Record of PDCA CyclesPROCESS METRIC:
Name:
Process:
STEP What do you expect? RESULT - Observe Closely WHAT WE LEARNED1
2
3
4
5
6
E X
P E
R I
M E
N T
C O
A C
H I
N G
C
Y C
L E
1) Learner and Coach conduct their first
Coaching Cycle – 5Q
3) Learner conducts his / her PDCA
experiment.
2) Learner fills in these two blocks DURING 1st Coaching Cycle.
4a) Learner then fills in these two blocks.
4b) Learner fills in these two blocks BEFORE next Coaching Cycle.
5) Learner and Coach conduct THEIR NEXTCoaching Cycle – 5Q
6) Continue repeating this pattern with every PDCA / Coaching Cycle.
CoachLearner
2nd Coach(not always
present)
CoachLearner
2nd Coach(not always
present)
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