continuous improvement with toyota kata
TRANSCRIPT
continuous improvementwith Toyota Kata
try again. fail again. fail better.
@waynerpalmer
available now from all good (and not so good) book stores for a low low price!
what is kata
borrowing practices may provide some immediate gratification, but are a short term solution to a long term problem
lean kata
attentive repetition builds skill
Its not how fast you can do it, its how slow you can do it correctly.
Ignition Deep Practice Talent
attentive repetition builds skill
skills
chal
leng
es
anxiety
boredomgoldilocks learning thru
struggle
There is no substitute for attentive repetition. Nothing you can do is more effective at building skill then executing the action
attentive repetition builds skill
attentive repetition builds skill
Ignition Deep Practice Talent
MasterCoaching
master coaches create and sustain motivation. they teach love of the subject, getting the learner captivated, desperate to learn more.
Improvement Kata
the improvement kata is a way of achieving things you do not know how you are going to achieve
vision
challenge
target condition
current condition
obstaclesP DC A
P DC A
Improvement Kata
we are not in the business of making cars, we are in the business of making money
Striving for a Vision
Improvement Kata
survive long term as a company by improving and evolving how we make good products for the customer
Striving for a Vision
• zero defects
• 100% value added
• 1x1 continuous flow, on
demand, to the customer
• security for its people
you need to adequately understand the current condition in order to define an appropriate target condition.
Improvement Kata
It matters more that you take a step, rather than what that first step is
Current State
Vision / Challenge
Target Stateobstacles
Improvement Kata
do NOT plan or predict the journey
It is easier to set a target condition than it is to roll up our sleeves and do the hard work required to achieve it.
Improvement Kata
go and see
Plan
Do
Study
Act
• What is the target condition?
• What is the actual condition now?
• What obstacles are preventing you from reaching the
target condition? Which one are you addressing now?
• What is your next step? What do you expect?
• When can we go and see what we have learned from
that next step?
Coaching Kata
delivery manager
team leader
awesome delivery team
Software Delivery Team Kata
delighting customers through the innovative delivery of the right feature, at the right time, at the right price, and with the right level of quality.
Current StateUnknown
Vision• Zero defects• 100% value added• Highest value first, on demand• Happy teams
Target StateUnderstand the Development Services system of work
Last StepUnderstand the system of work which brings data to the staging area
Next StepUnderstand the system of work which brings data to the atomic data store
Next CheckTuesday 6th August 4pm
Software Delivery Team Kata
continuous improvement
Question Everything
I know you wont believe me, but the highest form of human excellence is to question oneself and others