toyota kata – habits for continuous improvements by hakan forss

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“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle. What are the habits, or routines, you need to put in place to continuously strive for excellence? How do we create a culture of continuous improvement? In this session you will learn about continuous improvement routines that help you close the gap between your current condition and you desired future state. You will learn how you can probe through the unknown in small deliberate steps. You will also be introduced to the leadership routines to build a continuous improvement culture. These routines are what we call Toyota Kata. Watch the video of the presentation here: http://youtu.be/MT3qgwzj5nY More Lean IT videos and presentations on: www.lean-it-summit.com

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Habits for continuous improvements

3 & 4 October, 2013 Paris, France

hakan.forss@avegagroup.se@hakanforss

http://hakanforss.wordpress.com/

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

“We are what we repeatedly do.Excellence, then, is not an act,

but a habit.”Aristotle

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Improvements are experiments

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Puff

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Oh, I did NOT expect that!

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

The sound of learning

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Hypothesis

Prediction

Experiment

Observation

Learning

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Expect at least 50% of the experiments will not give the

expected result

This is when we REALLY learn!

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Let’s do an experiment!

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Cross your arms

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Now cross them the other way

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

We need to rewire our brains forcontinuous improvements

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Håkan ForssLean/Agile Coach

@hakanforss

Agile/Scrum/XP

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Lean & Kanban

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

What is a Kata?

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Wax on, wax off

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Create ”muscle memory”for continuous improvements

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Vision

Current Condition

Target Condition

Challenge

Target Condition

Target Condition

Target Condition

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

The Vision

Process focused

Not outcome focused

Not a business or company vision

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Toyota’s Vision for ItsProduction Operations

Zero defects

100 percent value added

One-piece flow, in sequence, on demand

Security for people (no injuries)

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Software developmentVision example

Zero defects, in production

100 percent value added

Highest value first, on demand

Security for people (no injuries)

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html

Get out of the corner office

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

What to collect

Data and facts, not gut feel

Process description (Value Stream Map)

Process metrics

Outcome metrics

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html

Our next targetcondition is…

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Beyond the knowledge threshold

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Put a square peg in a round hole

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Setting a target condition

Hypothesis on the journey towards the next Challenge and Vision

Based on your business strategy and model for process improvement

Follow the Goldilocks ruleNot too hard, Not too easy, Just Right

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Current Condition

Target Condition

Challenge

Target Condition

Target Condition

Target Condition

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Current Condition

Challenge

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Target Condition examples

All work visibleLead time 60 days (from 80 days)Work-in-process 15 (from 20)Deploy to production every 2 weeksSpecification by Example is used for 80% of the features

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Target Condition

Current Condition

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Target Condition

Current Condition

P

DC

A

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Leader coaching the learners

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html

The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html

The Improvement Kata Handbook is Copyright © 2012 by Mike Rotherhttp://www-personal.umich.edu/~mrother/Materials_to_Download.html

Rocks !!

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Your treasure map toToyota Kata!

http://hakanforss.wordpress.com/tag/toyota-kata/

http://www.slideshare.net/hkanforss/

http://www-personal.umich.edu/~mrother/Homepage.html

http://www.lean.org/kata/

http://www.slideshare.net/mike734

http://www.slideshare.net/BillCW3/

Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

Håkan ForssMail: hakan.forss@avegagroup.seTwitter: @hakanforssBlog: http://hakanforss.wordpress.com

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